Job Summary:
RapidScale is a company that delivers secure and reliable managed services across various cloud environments. They are seeking a Senior or Lead Cloud VMware Engineer responsible for maintaining the health, performance, and reliability of managed cloud environments, with a focus on VMware-based technologies.
Responsibilities:
• Support and maintain cloud infrastructure across compute, storage, networking, virtualization, backup, and monitoring systems
• Troubleshoot and resolve complex technical issues and escalations, minimizing customer impact
• Drive improvements in system performance, reliability, and operational efficiency
• Partner with Architecture, Security, and Engineering teams to implement enhancements and maintain compliance
• Develop and maintain documentation, runbooks, and operational procedures
• Ensure effective monitoring and alerting across infrastructure components
• Participate in a 24x7 on-call rotation supporting customer environments
Qualifications:
Required:
• Senior VMware Engineer - Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field
• Lead VMware Engineer - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
• Strong experience with VMware-based virtualization environments (vSphere, ESXi, vCenter)
• Proven ability to troubleshoot complex infrastructure issues and manage escalations in high-availability environments
• Experience performing root cause analysis and driving issue resolution
• Willingness to participate in a 24x7 on-call rotation
Preferred:
• Experience with VMware technologies such as vSAN, NSX or NSX-T, and vCloud Director
• Familiarity with VMware ecosystem tools (Aria Suite, SRM, Tanzu)
• Experience with Cisco UCS infrastructure
• Knowledge of networking fundamentals (VLANs, LACP)
• Experience with scripting or automation (PowerShell, PowerCLI)
• Familiarity with public cloud environments (Azure, AWS) and VMware cloud solutions (AVS, VMC, Azure AVD)
• Experience in managed services or enterprise customer environments
• Experience handling Sev-1 incidents and delivering root cause analysis
Company:
RapidScale is a managed cloud services provider. Founded in 2008, the company is headquartered in Irvine, USA, with a team of 501-1000 employees. The company is currently Late Stage.