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Director Therapy Operations Jobs (NOW HIRING)

UNC Health Careers

Director Therapy Services

Cary, NC · On-site

$44.56 - $64.06/hr

Provides direct patient care when needed, including evaluation and consulations. Plans therapy ... Evaluates and resolves operational problems including staff and patients's complaints in concert ...

UNC HEALTH

Director Therapy Services

Cary, NC · On-site

$44.56 - $64.06/hr

Provides direct patient care when needed, including evaluation and consulations. Plans therapy ... Evaluates and resolves operational problems including staff and patients's complaints in concert ...

Lifepoint Health

Director, Therapy

Billings, MT · On-site

Coordinates and supervises operations of the department. Maintains performance improvement ... How you'll contribute A Director of Therapy who excels in this role: * Manages the Therapy Services ...

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All JobsDirector Therapy Operations Jobs

Director Therapy Operations information

See salary details

$11K

$152.9K

$191.5K

How much do director therapy operations jobs pay per year?

As of Jul 3, 2026, the average yearly pay for director therapy operations in the United States is $152,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,500.00 and $187,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Therapy Operations vs Director Physical Therapy?

AspectDirector Therapy OperationsDirector Physical Therapy
CredentialsMaster's or Doctorate in Therapy-related field, licensure, management experienceDoctor of Physical Therapy (DPT), licensure, management experience
Work EnvironmentHealthcare organizations, therapy clinics, hospitalsRehabilitation centers, hospitals, outpatient clinics
Employer & Industry UsageUsed broadly across therapy services including PT, OT, speechSpecific to physical therapy departments
Common Search & ComparisonOften compared with Director Therapy Operations for broader oversight rolesCompared with other therapy director roles like Director Occupational Therapy

The main difference is that Director Therapy Operations oversees multiple therapy disciplines, including physical, occupational, and speech therapy, focusing on operational management across departments. In contrast, Director Physical Therapy specializes specifically in managing physical therapy services, with a focus on clinical and departmental leadership within physical therapy teams.

How does a Director of Therapy Operations typically collaborate with clinical and administrative teams to ensure high-quality patient care?

As a Director of Therapy Operations, you will regularly coordinate with both clinical staff (such as physical, occupational, and speech therapists) and administrative teams to streamline workflows and maintain high standards of patient care. This collaboration often involves leading interdisciplinary meetings, monitoring therapy outcomes, and addressing operational challenges to ensure compliance with healthcare regulations. You'll also work closely with department heads to allocate resources efficiently, support continuous professional development, and implement process improvements. This role requires strong communication and leadership skills to foster a collaborative and patient-centered work environment.

What does a Director of Therapy Operations do?

A Director of Therapy Operations oversees the daily operations and management of therapy services within a healthcare facility, such as physical, occupational, or speech therapy departments. They are responsible for ensuring quality patient care, managing therapy staff, developing and implementing policies, and maintaining compliance with healthcare regulations. This role also involves budgeting, strategic planning, and collaborating with other healthcare leaders to improve service delivery. The director may also be involved in hiring, training, and evaluating therapy staff to ensure high standards are maintained. Overall, they play a key role in the success and efficiency of therapy services offered by an organization.

What are the key skills and qualifications needed to thrive as a Director of Therapy Operations, and why are they important?

To thrive as a Director of Therapy Operations, you need expertise in physical, occupational, or speech therapy, strong leadership abilities, and typically a relevant clinical degree with appropriate state licensure. Familiarity with electronic health record systems, rehabilitation software, and regulatory compliance tools is essential. Outstanding organizational, communication, and team-building skills help foster a positive work environment and ensure effective collaboration. These skills and qualifications are vital for driving clinical excellence, operational efficiency, and delivering high-quality patient care within therapy departments.
More about Director Therapy Operations jobs
What cities are hiring for Director Therapy Operations jobs? Cities with the most Director Therapy Operations job openings:
What states have the most Director Therapy Operations jobs? States with the most job openings for Director Therapy Operations jobs include:
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Director Therapy Operations jobs near you
Infographic showing various Director Therapy Operations job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $152,881 per year, or $73.5 per hour.
Manager, Therapy Operations

Manager, Therapy Operations

Orsini Healthcare

Elk Grove Village, IL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Be an early applicant

Job description

Careers with real impact.

Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter.
ABOUT ORSINI

Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™

OUR MISSION

Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.  

CORE VALUES

At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.  

COMPENSATION & LOCATION
The salary range for this position is $65,000-$75,000 per year.
This position is hybrid, 3 days on-site currently (subject to change).

POSITION SUMMARY:
The Manager, Therapy Operations manages front-line Patient Care Coordinators involved with patient care within an assigned Rare Disease COE therapeutic category. Reporting to the Director, Therapy Operations, this role is responsible for providing management guidance and direction, ensuring adherence to standard operating procedures, overall problem solving and follow-up, performance monitoring and management, mentoring, staff training and development, and data gathering and reporting. This role is the foundational management level within the COE operations structure and serves as the entry point for the Manager-to-Sr. Manager developmental pathway. 
ESSENTIAL JOB DUTIES:

  • Manage day-to-day operations of a team of 10–20 Patient Care Coordinators supporting assigned Rare Disease COE therapeutic category programs; ensure adherence to established workflows, service standards, and quality benchmarks. 
  • Monitor individual and team KPI and productivity performance; identify gaps and escalate issues and corrective action needs to the Director, Therapy Operations
  • Interact with outside customers including manufacturer partners and provider offices professionally; meet manufacturer needs for drug products serviced in the therapy team. 
  • Conduct regular one-on-ones, performance reviews, and coaching sessions with direct reports; ensure staff is trained to meet service level goals within the therapy team. 
  • Collaborate with Clinical, Intake, Reimbursement, and Quality teams to resolve patient case issues and ensure timely, high-quality therapy delivery. 
  • Develop, support, and reinforce operational procedures, SOPs, and compliance policies to ensure smooth workflow within the team
  • Report on key operational metrics and data; participate in team meetings, training programs, and process improvement initiatives as directed by the Director, Therapy Operations

REQUIRED KNOWLEDGE, SKILLS & TRAINING

  • Demonstrated ability to manage, motivate, and develop a team of Patient Care Coordinators in a fast-paced specialty pharmacy or patient support environment. 
  • Working knowledge of specialty pharmacy workflows including case initiation, prior authorization, patient intake, patient/prescriber interactions, and fulfillment processes. 
  • Positive interpersonal communication skills; able to effectively communicate with employees at all levels (written and verbal). 
  • Excellent organizational and time management skills; ability to multi-task and change priorities quickly; detail oriented. 
  • Strong analytical skills; aptitude for effective and creative problem-solving. 
  • Proven leadership skills; able to successfully manage and develop high-performing teams; able to effectively analyze, interpret, and resolve performance issues. 
  • Ability to interact with outside customers — including manufacturer partners and provider offices — in a professional manner. 
  • Familiarity with standard operating procedures and quality standards within specialty pharmacy. 
  • Willingness and ability to grow toward Sr. Manager, Therapy Operations responsibilities over time. 
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint); 2+ years with CPR+, Caretend, or SPRx strongly preferred. 
  • 5+ years of managerial or supervisory experience in specialty pharmacy, specifically managing non-exempt employees. 
PERFORMANCE EXPECTATIONS:

Team Productivity & Quality 

  • Team throughput metrics consistently met; quality audit scores and error rates at or above thresholds. 
  • ​​​​​​​Patient and provider issues escalated and resolved within defined SLA windows. 

Customer & Manufacturer Engagement 

  • Professional, timely interaction with outside customers, manufacturer partners, and provider offices. 
  • ​​​​​​​Manufacturer drug product needs met for all therapies serviced within the team. 

Leadership & Development 

  • Active performance management and coaching of all direct reports. 
  • Performance reviews and individual development plans completed on schedule. 
  • ​​​​​​​Staff retention; proactive identification of engagement or performance concerns. 

Operational Execution 

  • Consistent adherence to established SOPs, workflows, and compliance standards. 
  • Timely escalation of operational issues and patient case complexities to the Director.
  • ​​​​​​​Demonstrated growth trajectory toward Sr. Manager, Therapy Operations responsibilities. 

Compliance & Reporting 

  • Timely and accurate team performance data delivered to Director, Therapy Operations. 
  • ​​​​​​​Full compliance with all company policies, regulatory requirements, and accreditation standards. 

EMPLOYEE BENEFITS
We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being:

  • Medical Coverage, Dental, and Vision Coverage
  • 401(k) with employer match
  • Accident and Critical Illness coverage
  • Company-paid life insurance options
  • Generous PTO, paid holidays, and floating holidays
  • Tuition reimbursement program.​​​​​​​

Equal Employment Opportunity

Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

E-Verify Participation Notice

We participate in the federal E-Verify program to confirm the identity and employment eligibility of all newly hired employees.

All offers of employment are contingent upon the successful completion of Form I-9 and verification through the E-Verify system.

For more information about E-Verify, please review the official notices below:

E-Verify Participation Poster (English & Spanish):
https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Right to Work Poster (English & Spanish):
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster.pdf

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