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Director Technical Implementation Jobs (NOW HIRING)

The Technical Implementation Planner conducts site assessments - including on-site visits to large ... Perform other duties as directed, assigned, requested, or required. Qualifications: Job Knowledge ...

The Technical Implementation Planner conducts site assessments - including on-site visits to large ... Perform other duties as directed, assigned, requested, or required. Qualifications: Job Knowledge ...

Direct the technical delivery lifecycle for multiple, concurrent MDU and SFR properties from pre ... Percentage of technical implementations reaching successful network turn-up on or before the ...

We are seeking a Technical Implementation Manager who will serve as a customer-facing technical ... a direct threat of substantial harm to the employee or others. An applicant or employee who ...

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Director Technical Implementation information

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$26K

$115.5K

$232K

How much do director technical implementation jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director technical implementation in the United States is $115,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $154,500.00 per year, depending on experience, location, and employer.

What does a director of technical implementation do?

A Director of Technical Implementation is responsible for overseeing the planning, coordination, and execution of technology projects within an organization. They work closely with cross-functional teams to ensure that technical solutions are delivered on time, within budget, and meet business requirements. This role often involves managing project managers and technical staff, setting implementation strategies, and resolving any technical challenges that arise. Directors of Technical Implementation play a key role in aligning technology initiatives with overall business goals.

How does a director of technical implementation typically collaborate with cross-functional teams during large-scale projects?

A Director of Technical Implementation often serves as a key liaison between engineering, product management, and client-facing teams to ensure that technical solutions align with business objectives. They coordinate project timelines, facilitate clear communication, and resolve potential roadblocks by leveraging their deep technical knowledge and leadership skills. Regular meetings, joint planning sessions, and collaborative problem-solving are essential parts of their routine, enabling the smooth execution of complex implementations and fostering a unified approach across departments.

What are the key skills and qualifications needed to thrive as a director of technical implementation, and why are they important?

To thrive as a Director of Technical Implementation, you need deep expertise in project management, systems integration, and IT infrastructure, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with tools like Jira, Salesforce, ERP systems, and certifications such as PMP or ITIL are typically expected. Strong leadership, problem-solving, and communication skills set top candidates apart in guiding teams and managing client relationships. These competencies ensure successful project delivery, efficient team coordination, and the seamless adoption of technical solutions across organizations.

What is the difference between Director Technical Implementation vs Technical Project Manager?

AspectDirector Technical ImplementationTechnical Project Manager
CredentialsBachelor's or Master's in IT, Engineering, or related field; certifications like PMP or AgileBachelor's in IT, Computer Science, or related; PMP or Agile certifications often preferred
Work EnvironmentOversees multiple projects, strategic planning, manages teams, interacts with executive leadershipManages specific projects, coordinates teams, ensures project deliverables, reports to senior management
Industry UsageCommon in large tech, software, and consulting firmsWidely used across IT, software development, and technology sectors

The main difference is that the Director Technical Implementation focuses on strategic oversight and leadership across multiple projects, while the Technical Project Manager handles day-to-day project execution and coordination. Both roles require technical knowledge and certifications, but the director role involves higher-level planning and stakeholder management.

What cities are hiring for Director Technical Implementation jobs?

Cities with the most Director Technical Implementation job openings:

What are the most commonly searched types of Technical Implementation jobs?

The most popular types of Technical Implementation jobs are:

What states have the most Director Technical Implementation jobs?

States with the most job openings for Director Technical Implementation jobs include:

What are popular job titles related to Director Technical Implementation jobs?

For Director Technical Implementation jobs, the most frequently searched job titles are:

Infographic showing various Director Technical Implementation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $115,510 per year, or $55.5 per hour.

Technical Implementation Manager II

Charlotte, NC

JP Morgan Chase
Finance and Insurance • 10K+ employees

Full-time

Medical, Retirement

Re-posted 21 days ago


JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 176 rated banks


Job description

Join a team that empowers merchants to accept payments confidently and securely while shaping the future of digital commerce. In this role, you'll guide clients through technical design and certification so their solutions integrate seamlessly with our payment platforms, unlocking real-world impact for businesses of all sizes. You'll collaborate across clients, partners, and vendors to deliver conversions and launch new products at scale. If you love solving complex problems and turning requirements into working solutions, this is your opportunity to lead meaningful implementations end to end.

As a Technical Implementation Analyst II within Client Onboarding and Service, you will consult with merchants and enable them to process credit card transactions using our technology. You lead clients through certification testing to ensure integrations meet product, connectivity, industry, and regulatory standards. You collaborate across clients, integrators, resellers, and hardware vendors to resolve issues, deliver successful conversions, and bring new offerings to market.

Job responsibilities

  • Consult with merchants to design technical payment integrations aligned to supported connectivity, protocols, formats, and product functionality.
  • Lead clients through certification testing, analyze transmitted data to the certification host, publish results, and coordinate fixes to achieve signoff.
  • Serve as the primary technical resource for Core and Integrator client cases, providing clear guidance and handson support.
  • Direct technical conversions from current processing environments to Chase platforms for new and existing clients.
  • Facilitate technical conference calls with clients, integrators, resellers, and hardware vendors to resolve issues and advance implementations.
  • Represent Technical Implementations on crossfunctional project teams to support new product development or process improvements, contributing customer perspective and integration expertise.
  • Train analysts and guide colleagues on certification processes; act as lead consultant and subject matter expert when technical consultation is required.
  • Analyze and troubleshoot complex application, data message, and network connectivity issues to drive timely resolution.
  • Anticipate and identify risks for clients and the firm, propose mitigation strategies, and prioritize work effectively with minimal supervision.
  • Create needed documentation and maintain proactive client followup to ensure a seamless onboarding experience.

Required qualifications, capabilities, and skills

  • Bachelor's degree in Computer Science or a related field.
  • 5+ years of technical experience within the credit card payment processing industry, including roles such as networking, technical support, quality assurance, sales engineering, or analysis.
  • 4+ years of experience with connectivity technologies such as MPLS, virtual private networks, and internetbased connectivity.
  • 4 +years of experience with protocols including TCP/IP, secure file transfer, and HTTPS.
  • 4+ years of experience reading and interpreting technical product specifications for transaction and filebased integrations.
  • 5+ years of experience diagnosing complex issues across applications, data messages, and network connectivity.
  • Prior experience with certification or testing processes in payments or technology implementations.

Preferred qualifications, capabilities, and skills 

  • Experience in the pointofsale industry and experience with proprietary Chase Tandem operating system or applications.
  • Demonstrable experience structuring and delivering largescale client implementation projects.
  • Proven ability to lead advanced consultation discussions and explain complex merchant products and solutions to diverse stakeholders.
  • Track record of proactive case ownership, documentation creation, and consistent client followup.
  • Ability to identify risk and apply processes to minimize risk.
  • Experience acting as a lead consultant or subject matter expert on client technical calls.
  • Develope experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

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