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Director Straight Talk Customer Service Jobs (NOW HIRING)

Twelve31

Remote Customer Service Representative

Mesa, AZ · Remote

$37K - $46K/yr

They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us.

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · Remote

$16.50 - $22.50/hr

They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs gather that for ...

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · On-site +1

$16.50 - $22.50/hr

They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs gather that for ...

Williams Volkswagen Inc

Service Advisor

Lansing, MI · On-site

$60K - $100K/yr

They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that ...

Williams Volkswagen Inc

Service Advisor

Okemos, MI · On-site

$60K - $100K/yr

They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that ...

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Director Straight Talk Customer Service information

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$39K

$123.3K

$196.5K

How much do director straight talk customer service jobs pay per year?

As of Jul 27, 2026, the average yearly pay for director straight talk customer service in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Straight Talk Customer Service vs Customer Service Manager?

AspectDirector Straight Talk Customer ServiceCustomer Service Manager
CredentialsTypically requires a bachelor’s degree; leadership experienceUsually requires a high school diploma or bachelor’s; customer service experience
Work EnvironmentOversees multiple teams, strategic planning, high-level decision makingManages daily customer service operations, team supervision
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including telecom, retail, and hospitality

The main difference is that the Director Straight Talk Customer Service focuses on strategic leadership and overseeing multiple teams, while the Customer Service Manager handles daily operations and team management. The director role involves higher-level planning and decision-making, often with broader responsibilities.

What cities are hiring for Director Straight Talk Customer Service jobs? Cities with the most Director Straight Talk Customer Service job openings:
What are the most commonly searched types of Straight Talk Customer Service jobs? The most popular types of Straight Talk Customer Service jobs are:
What states have the most Director Straight Talk Customer Service jobs? States with the most job openings for Director Straight Talk Customer Service jobs include:
Director Straight Talk Customer Service jobs near you

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 27 days ago

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

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