Bassett Furniture - Store Operations Administrator Customer Service Opportunity | Hourly ... Direct administrative functions, including management and maintenance of: Petty cash reconciliation ...
Bassett Furniture - Store Operations Administrator Customer Service Opportunity | Hourly ... Direct administrative functions, including management and maintenance of: Petty cash reconciliation ...
... · Direct administrative functions, including management and maintenance of: Petty cash ... with store manager. * · Manage operational processes and practices, including: Store expense ...
... · Direct administrative functions, including management and maintenance of: Petty cash ... with store manager. * · Manage operational processes and practices, including: Store expense ...
... · Direct administrative functions, including management and maintenance of: Petty cash ... with store manager. * · Manage operational processes and practices, including: Store expense ...
Quick apply
... · Direct administrative functions, including management and maintenance of: Petty cash ... with store manager. * · Manage operational processes and practices, including: Store expense ...
... · Direct administrative functions, including management and maintenance of: Petty cash ... with store manager. * · Manage operational processes and practices, including: Store expense ...
... · Direct administrative functions, including management and maintenance of: Petty cash ... with store manager. * · Manage operational processes and practices, including: Store expense ...
Store Operations Lead
Grand Prairie, TX · On-site
$18.10 - $23.50/hr
Position Summary The Store Operations Lead is a key operational role responsible for ensuring ... Minimum3 years of retail experience in a direct customer interactive environment.High volume ...
New
Store Operations Lead
Grand Prairie, TX · On-site
$18.10 - $23.50/hr
Position Summary The Store Operations Lead is a key operational role responsible for ensuring ... Minimum3 years of retail experience in a direct customer interactive environment.High volume ...
New
This position is responsible for assisting in the proper operation of all departments within the grocery store. The Assistant Store Director will assist the Store Director in focusing upon store ...
This position is responsible for assisting in the proper operation of all departments within the grocery store. The Assistant Store Director will assist the Store Director in focusing upon store ...
This position is responsible for assisting in the proper operation of all departments within the grocery store. The Assistant Store Director will assist the Store Director in focusing upon store ...
This position is responsible for assisting in the proper operation of all departments within the grocery store. The Assistant Store Director will assist the Store Director in focusing upon store ...
Director of Store Operations- FUTURE OPPORTUNITIES
Dallas, TX · On-site
$100K - $140K/yr
We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America The Director of Store Operations oversees all aspects of the complex ...
Director of Store Operations- FUTURE OPPORTUNITIES
Dallas, TX · On-site
$100K - $140K/yr
We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America The Director of Store Operations oversees all aspects of the complex ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
The Fiesta Mart Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate management, department heads, associates, and vendors ...
Director Store Operations information
What does a director of store operations do?
A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.
How does a director of store operations typically collaborate with store managers and other department leaders to drive overall performance?
A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.
What are the key skills and qualifications needed to thrive as a director of store operations?
To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.
What is the difference between Director Store Operations vs Store Manager?
| Aspect | Director Store Operations | Store Manager |
|---|---|---|
| Responsibilities | Oversees multiple store locations, develops strategic plans, manages regional teams | Manages daily store activities, supervises staff, ensures sales targets are met |
| Credentials | Bachelor's degree, extensive retail experience, leadership skills | High school diploma or equivalent, retail experience, customer service skills |
| Work Environment | Corporate offices, regional meetings, multiple store sites | In-store, direct customer interaction, daily store operations |
The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.
What are the most commonly searched types of Store Operations jobs in Texas?
The most popular types of Store Operations jobs in Texas are:
What cities in Texas are hiring for Director Store Operations jobs?
Cities in Texas with the most Director Store Operations job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Bassett Furniture Industries rating
5.7
Based on 15 frontline employees who took The Breakroom Quiz
43rd of 51 rated furniture manufacturers
Job description
Bassett Furniture - Store Operations Administrator
Customer Service Opportunity | Hourly | Entry Level
The Store Operations Administrator (SOA) is responsible for assisting the manager in the daily operations of the Bassett Home Furnishings retail location, so that the store's financial objectives, customer experience, and daily tasks are consistently achieved. Our SOAs work with customers to arrange payment for merchandise, provide follow up on customer service issues, schedules deliveries, respond to post delivery and service surveys, as well as provide information on many other issues and questions. They ensure adherence to the Bassett standard in the following areas: customer relations, administrative functions, operational processes, and systems. The ideal candidate must possess a true passion for customer service.
Necessary experience/skills/education/abilities
Essential Functions
Benefits include:
Bassett Furniture Industries is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category. EEO/AA-M/F/V/D
IND1 #ZR #LI-RS1
Customer Service Opportunity | Hourly | Entry Level
The Store Operations Administrator (SOA) is responsible for assisting the manager in the daily operations of the Bassett Home Furnishings retail location, so that the store's financial objectives, customer experience, and daily tasks are consistently achieved. Our SOAs work with customers to arrange payment for merchandise, provide follow up on customer service issues, schedules deliveries, respond to post delivery and service surveys, as well as provide information on many other issues and questions. They ensure adherence to the Bassett standard in the following areas: customer relations, administrative functions, operational processes, and systems. The ideal candidate must possess a true passion for customer service.
Necessary experience/skills/education/abilities
- Retail experience is a plus, but not required;
- Conflict and problem resolution skills;
- Organizational and time management skills;
- Commitment to Bassett's Vision and Values at all times;
- Valid driver's license and a maintained clear and safe driving record;
- Work as a team with an enthusiastic attitude;
- Effectively communicate with customer, co-workers, and management;
- Read, understand and write the English language;
- Utilize Windows based software, including Word and Excel;
- Navigate and utilize applicable Bassett systems;
- Occasionally lift and/or pull up to 25 pounds;
- Occasionally bend or reach overhead;
Essential Functions
- Assist design consultants with order entry, cash management, and financing applications.
- Assist ordering parts for customers such as arm caps, table legs, hardware, etc.
- Direct administrative functions, including management and maintenance of: Petty cash reconciliation, along with reimbursement and balancing of the cash drawer.
- Assist with sales order entry auditing using the daily transaction report.
- Work directly with customers to understand, troubleshoot, and resolve post purchase service concerns.
- Schedule customer deliveries, service calls and conducting customer satisfaction surveys.
- Processing service orders and maintain communication with customer on service status.
- Receive purchase orders for parts or store pick-ups.
- Audit and approve daily business folders and ensuring cash balancing to include all necessary supporting documentation is sent to the Retail Accounting Team including deposits and payments, in conjunction with store manager.
- Manage operational processes and practices, including: Store expense control, warehouse procedures, inventory accuracy, and building maintenance.
- Establish relationship and open communication with human resources, distributions centers, visual team, corporate customer care, accounting, etc.
- Perform other operational duties as assigned;
- Maintain satisfactory time and attendance.
- Collaborate with the store manager, regional visual and warehouse operations to assist with facilitation of floor moves and ensure adherence to the floor set guide and visual standards.
- Awareness of merchandising and marketing for new merchandise tagging and tagging updates.
Benefits include:
- Paid training
- Health/Dental/Vision coverage
- Life Insurance
- 401(k) plan with company match
- Tuition assistance
- Paid time off
- Generous Employee Discounts
- Work in a State-of-the Art Showroom
- Opportunity for growth and advancement.
Bassett Furniture Industries is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category. EEO/AA-M/F/V/D
IND1 #ZR #LI-RS1
What Bassett Furniture Industries employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Bassett Furniture
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Bassett, VA, US
Year founded
1892