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Director Stadium Operations Jobs in Indiana (NOW HIRING)

Ruoff Mortgage Stadium

Bar Server

Fort Wayne, IN

Represents the stadium's service standards through direct guest engagement and responsible alcohol service. Contributes to overall event success by supporting efficient bar operations and maintaining ...

Ruoff Mortgage Stadium

Bar Server

Fort Wayne, IN · On-site

Represents the stadium's service standards through direct guest engagement and responsible alcohol service. Contributes to overall event success by supporting efficient bar operations and maintaining ...

Boyd Gaming

LEAD COOK-STADIUM

Florence, IN · On-site

$15.75 - $20.25/hr

... operation of the kitchen and of assigned personnel. The Lead Cook: * Provides superior customer ... Ability to observe and direct actions of subordinates. * Must be flexible to work varying shifts ...

Belterra Casino Resort

LEAD COOK-STADIUM

Florence, IN

$15.75 - $20.25/hr

... operation of the kitchen and of assigned personnel. The Lead Cook: * Provides superior customer ... Ability to observe and direct actions of subordinates. * Must be flexible to work varying shifts ...

Boyd Gaming

LEAD COOK-STADIUM

Florence, IN

$15.75 - $20.25/hr

... operation of the kitchen and of assigned personnel. The Lead Cook: * Provides superior customer ... Ability to observe and direct actions of subordinates. * Must be flexible to work varying shifts ...

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All JobsStadium Operations JobsDirector Stadium Operations JobsDirector Stadium Operations Jobs in Indiana

Director Stadium Operations information

What is the difference between Director Stadium Operations vs Stadium Operations Manager?

AspectDirector Stadium OperationsStadium Operations Manager
ResponsibilitiesOversees all stadium operations, strategic planning, and high-level managementManages daily stadium activities, staff, and event logistics
CredentialsTypically requires extensive experience in stadium management, certifications in facilities or event managementRelevant experience in operations, certifications in safety or event management often preferred
Work EnvironmentCorporate offices, stadiums, and event sitesPrimarily on-site at stadiums during events and daily operations
Employer & Industry UsageSports teams, stadium authorities, event venuesSports venues, event management companies, stadiums

The main difference between a Director Stadium Operations and a Stadium Operations Manager lies in scope and seniority. The director handles strategic planning and overall management, while the manager focuses on daily operations and event execution. Both roles require relevant experience and certifications, but the director's role is more leadership-oriented.

What are the key skills and qualifications needed to thrive as a director of stadium operations?

To thrive as a Director of Stadium Operations, you need expertise in facility management, event coordination, safety protocols, and a relevant degree such as in sports management or business administration. Familiarity with facility management software, crowd control systems, and certifications in safety or emergency management are commonly expected. Strong leadership, problem-solving abilities, and excellent communication skills distinguish top performers in this role. These skills are vital to ensure smooth stadium operations, guest safety, and successful event execution.

What are some common challenges faced by a director of stadium operations during large-scale events?

A Director of Stadium Operations often encounters challenges such as coordinating multiple teams (security, maintenance, concessions), managing last-minute changes, and ensuring compliance with safety regulations during large events. They must be adept at problem-solving under pressure, as unexpected issues like weather disruptions or technical failures can arise. Effective communication and quick decision-making are essential to maintain smooth operations and deliver a positive experience for attendees.
What are the most commonly searched types of Stadium Operations jobs in Indiana? The most popular types of Stadium Operations jobs in Indiana are:
What job categories do people searching Director Stadium Operations jobs in Indiana look for? The top searched job categories for Director Stadium Operations jobs in Indiana are:
What cities in Indiana are hiring for Director Stadium Operations jobs? Cities in Indiana with the most Director Stadium Operations job openings:
Director Stadium Operations jobs near you
Infographic showing various Director Stadium Operations job openings in Indiana as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution.

Senior Director of Ticket Strategy, Operations & Technology

Indianapolis Colts

Indianapolis, IN • On-site

Full-time

Posted 8 days ago

Job description

The Indianapolis Colts are seeking an experienced Senior Director of Ticket Strategy, Operations, and Technology serves as the strategic leader of the Indianapolis Colts ticketing infrastructure, technology ecosystem, operational governance, and business transformation initiatives. This position will be responsible for developing and executing long-term ticketing technology adoption and utilization, overseeing ticketing platform strategy, managing vendor relationships, ensuring operational scalability, and aligning ticketing operations with organizational revenue objectives. The role will serve as the primary strategic liaison between Ticketing, Analytics & Digital Innovation (ADI), Technology, Finance, Stadium Operations, and external ticketing partners.
HIRING MANAGER
Vice President of Ticket Sales and Service
DIRECT REPORTS
Senior Director of Ticket Operations
RESPONSIBILITIES
Strategic Leadership & Innovation
  • Develop and execute the long-term ticketing strategy and technology roadmap.
  • Identify opportunities to improve operational efficiency, fan experience, ticket utilization, compliance, and revenue generation.
  • Lead ticketing transformation initiatives and organizational change management.
  • Evaluate emerging technologies and recommend future-state ticketing solutions.

Technology & Platform Governance
  • Own the primary and secondary ticketing partner relationship and all ticketing platform partnerships.
  • Oversee third-party ticketing technologies including FEVO, Spinzo, TicketManager, and future platforms.
  • Lead future ticketing platform evaluations, contract negotiations, and migration initiatives.
  • Establish technology governance standards and operational requirements.
  • Partner with Technology and ADI on integrations and digital initiatives.

Inventory & Manifest Governance
  • Serve as executive owner of Colts ticket manifest strategy and governance.
  • Oversee inventory management standards across season tickets, group tickets, premium seating, parking, and postseason events.
  • Ensure inventory structures support organizational sales and service objectives.
  • Partner with ADI to operationalize pricing and inventory strategies.

Finance & Compliance
  • Serve as executive liaison for all ticketing financial operations.
  • Oversee season ticket reconciliation processes.
  • Ensure compliance with payment processing standards and financial controls.
  • Maintain accountability for ticketing-related audit readiness and reporting.

Parking & Event Strategy
  • Oversee parking strategy, governance, and vendor relationships.
  • Establish operational standards for parking inventory, reporting, and fulfillment.
  • Support major event planning and execution strategies.

Vendor & Cross-Functional Leadership
  • Lead relationships with ticketing vendors and external partners.
  • Partner with Sales, Membership Services, Premium, Marketing, Stadium Operations, and Finance.
  • Collaborate with ADI to ensure analytics and reporting insights are translated into operational action plans.

Success Measures
  • Successful implementation of strategic initiatives.
  • Ticketing technology adoption and utilization.
  • Operational scalability and efficiency improvements.
  • Vendor performance and relationship management.
  • Stakeholder satisfaction.
  • Ticketing platform effectiveness.
  • Revenue enablement support.

QUALIFICATIONS
  • 10+ years of ticketing, operations, technology, or sports business experience.
  • 5+ years of leadership experience.
  • Extensive Ticketmaster/Archtics experience preferred.
  • Experience managing ticketing technology platforms and vendor relationships.
  • Experience leading major operational projects or platform migrations.
  • Strong project management, communication, and organizational skills.
  • Ability to lead cross-functional initiatives in a fast-paced environment.
  • Ability to work all home Colts games, other stadium events, nights/weekends and keep a flexible schedule.

Responsibilities and qualifications may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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