Director Stadium Operations Jobs in Indiana (NOW HIRING)

Position Summary

We are looking for Bar Servers that are responsible for preparing and serving alcoholic and non alcoholic beverages while delivering exceptional guest service in a fast paced stadium environment. This role ensures accuracy, responsible alcohol service, and product consistency by following established recipes, portion standards, and compliance procedures. Bar Servers support efficient bar operations by maintaining cleanliness, restocking supplies, and communicating needs to leadership. Work is performed under the direction of Bar Leads and Supervisors, with clear guidelines for service, safety, and guest interaction.

Fort Wayne FC home matches run mostly on Saturday evenings from May 2 through October 24, with a few Wednesday matches. Additional stadium event dates will vary.

Essential Responsibilities

• Prepare and serve beer, wine, canned cocktails, and mixed drinks according to stadium standards to ensure quality and consistency.
• Verify guest age and identification prior to serving alcohol and follow all Indiana alcohol service laws and stadium policies.
• Operate POS systems accurately, process payments, and follow all cash handling procedures to maintain financial accuracy.
• Maintain a clean, organized, and sanitary bar area, including wiping surfaces, managing waste, and cleaning spills promptly.
• Restock beverages, ice, garnishes, cups, and supplies throughout the event to support continuous service.
• Monitor product quality and report equipment issues, shortages, or guest concerns to the Bar Lead or Supervisor.
• Provide friendly, efficient, and professional service, engaging in suggestive selling and assisting guests with questions.

Knowledge, Skills and Abilities

• Knowledge of basic bartending techniques, drink preparation, and responsible alcohol service principles.
• Strong customer service and communication skills with the ability to engage guests professionally.
• Ability to follow recipes, portion standards, and compliance procedures accurately.
• Basic math skills for cash handling and POS operation.
• Ability to work efficiently in a fast paced, high volume environment while maintaining composure and accuracy.
• Ability to work collaboratively with bar staff, leads, and supervisors.

Supervisory Responsibilities

This position has no supervisory responsibilities. Works under the direction of Bar Leads, Bar Managers, and Food & Beverage Supervisors.

Experience and Training

• Previous bartending or beverage service experience preferred but not required.
• Must be 21 years of age or older.
• Must obtain and maintain a valid Indiana alcohol server permit prior to first shift.
• Completion of required stadium training, including alcohol compliance, cash handling, and guest service modules.
• Demonstrates professionalism, reliability, and the ability to work evenings, weekends, and event driven schedules.

Physical Demands and Work Environment

Physical Demands:

• Ability to stand for extended periods during events.
• Frequent walking, bending, reaching, and lifting up to 30 lbs.
• Ability to work in warm environments near bar equipment and refrigeration units.
• Ability to perform repetitive motions such as pouring, shaking, scooping ice, and operating POS systems.

Work Environment:

• High energy, fast paced stadium setting with large crowds and elevated noise levels.
• Exposure to varying temperatures depending on bar location and event conditions.
• Requires flexibility and adaptability during peak service periods.

Job Dimensions

Regular interaction with guests, Bar Leads, Supervisors, and other Food & Beverage staff. Represents the stadium’s service standards through direct guest engagement and responsible alcohol service. Contributes to overall event success by supporting efficient bar operations and maintaining a positive guest experience.

Event Attire

Event day staff will be provided with a designated event staff shirt and will need to wear their own khaki pants or long shorts (based on an approved attire list). Comfortable shoes are suggested.

Bass Road Sports and Entertainment reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Bass Road Sports and Entertainment is an equal opportunity employer.