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Director Solar Call Center Jobs (NOW HIRING)

Call Center Agent (Chile)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering ... Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) Internet Backup ...

Call Center Agent (Peru)

$15.25 - $20.25/hr

The Call Center Agent will be answering inbound calls, converting them to leads, and later to ... Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) * Internet Backup ...

Call Center Agent (Mexico)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering ... Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) 4. Internet Backup ...

Call Center Agent (Nicaragua)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering ... Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) Internet Backup ...

Call Center Manager

Madison, WI · On-site

$50K - $75K/yr

You'll play a critical role in managing daily call center operations, developing team members ... Experience in roofing, construction, restoration, home services, HVAC, solar, or related industries ...

Call Center Agent (Belize)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering ... Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) Internet Backup ...

Call Center Agent (Ecuador)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering ... Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) 4. Internet Backup ...

Call Center Agent (Colombia)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering ... Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) 4. Internet Backup ...

SUMMARY Provides executive leadership over the Individual Medical Call Center division with full accountability for P&L performance, sales and enrollment funnel optimization, and end-to-end ...

Call Center Agent (Paraguay)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering ... Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) Internet Backup ...

Call Center

Del Valle, TX · On-site

$16/hr

Direct reporting to Call Center Manager. * Team-oriented but individually performance-driven. Why Join Us? * Be part of the foundational team of a growing centralized buying operation. * Clear ...

Call Center

Del Valle, TX · On-site

$16/hr

Direct reporting to Call Center Manager. * Team-oriented but individually performance-driven. Why Join Us? * Be part of the foundational team of a growing centralized buying operation. * Clear ...

Call Center

Eau Claire, WI · On-site

$18.25/hr

Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs. Each Team Member will receive on the job ...

The Director of Call Center will oversee the entire call center operation, managing a team of sales agents responsible for generating new business and driving sales over the phone. You'll be ...

The Director of Call Center will oversee the entire call center operation, managing a team of sales agents responsible for generating new business and driving sales over the phone. You'll be ...

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Director Solar Call Center information

See salary details

$44K

$103K

$160K

How much do director solar call center jobs pay per year?

As of Jun 30, 2026, the average yearly pay for director solar call center in the United States is $103,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a Director of a Solar Call Center do?

A Director of a Solar Call Center oversees the daily operations and strategic direction of the call center that handles customer inquiries and sales related to solar energy products and services. They are responsible for managing staff, ensuring customer satisfaction, implementing training programs, and achieving performance goals. Additionally, they work to optimize processes, monitor key performance indicators, and collaborate with sales and technical teams to drive growth and efficiency in the solar sector.

What is the difference between Director Solar Call Center vs Solar Customer Service Manager?

AspectDirector Solar Call CenterSolar Customer Service Manager
ResponsibilitiesOversees call center operations, strategy, and team managementManages customer service team, handles escalations, improves service quality
CredentialsExperience in call center management, industry knowledgeCustomer service experience, industry familiarity
Work EnvironmentCall center setting, leadership roleCustomer service department, client interaction
Industry UsageCommonly used in large solar companies and energy providersUsed across solar firms focusing on customer support

The Director Solar Call Center focuses on strategic leadership and overall call center operations, while the Solar Customer Service Manager handles day-to-day customer interactions and service quality. Both roles require industry knowledge and customer service experience but differ in scope and responsibilities.

What are some common challenges faced by a Director of a Solar Call Center, and how can they be effectively addressed?

A Director of a Solar Call Center often encounters challenges such as managing high call volumes during peak seasons, maintaining up-to-date product knowledge among agents, and ensuring consistent customer satisfaction. To address these, it's important to implement robust training programs, utilize advanced call center technology to streamline workflows, and foster open communication within the team. Regular performance reviews and clear goal-setting also help in identifying areas for improvement and motivating staff to deliver their best.

What are the key skills and qualifications needed to thrive as a Director Solar Call Center, and why are they important?

To thrive as a Director Solar Call Center, you need strong leadership skills, deep knowledge of solar industry processes, and experience in call center operations, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, call center analytics tools, and industry certifications such as Six Sigma or PMP are commonly required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams are crucial soft skills for this role. These skills ensure efficient operations, high customer satisfaction, and the ability to drive continuous improvement in a competitive renewable energy market.
What cities are hiring for Director Solar Call Center jobs? Cities with the most Director Solar Call Center job openings:
What are the most commonly searched types of Solar Call Center jobs? The most popular types of Solar Call Center jobs are:
What states have the most Director Solar Call Center jobs? States with the most job openings for Director Solar Call Center jobs include:

$15.25 - $20.25/hr

Other

Posted 7 days ago


Key responsibilities

  • Manage incoming and outgoing calls in operations.

  • Answer inbound calls, convert them to leads, and later to towing jobs.

  • Identify the needs of clients and find solutions to them.


Job description

Job Title

Call Center Agent

Job Description

This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: Remote Shift-based — in a Call Center that works 24/7. Pacific Time Zone Requirements Computer Specifications Minimum Intel Specs Processor: Core i7 8th generation (and above) Core i5 10th generation (and above) RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memory Minimum AMD Specs Processor: AMD Ryzen 5,7,9 (Minimum series 3600) RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memory Macintosh Specs Processor: Core i7/ i5 / M1/ M2 RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memory Main Internet Speed Requirement Jitter: below 10ms Latency: below 160ms Upload: more than 25mbps Download more than 40 mbps Using internet speedtest: VoIP Speed Test | 8x8 // Aircall's VoIP Speed Test | Aircall // VoIP Speed Test: Check Your Network Reliability (getvoip.com) Power Backup A reliable power backup that could sustain a minimum of 8 hours (full shift) Examples: Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) Internet Backup (Secondary internet) Jitter: below 10ms Latency: below 160ms Upload: minimum of 25mbps Download: minimum of 25mbps Power and Internet Backup is a MUST.