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Director Solar Call Center Jobs (NOW HIRING)

MV Transportation

Call Center Manager

San Rafael, CA

$75K - $89K/yr

Be the direct liaison for the call center staff union. * Act as the direct liaison with the client for the call center and its employees. * Be "on call" during all hours of the call center operations ...

Alivia Health

Call Center Supervisor

Guaynabo, PR · On-site

The Call Center Supervisor provides direct leadership to Call Center agents and serves as the primary owner of daily call center execution, workforce coverage, queue management, service levels ...

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Be the direct liaison for the call center staff union. * Act as the direct liaison with the client for the call center and its employees. * Be "on call" during all hours of the call center operations ...

NearU

Director, Call Center Operations

Charlotte, NC · On-site

Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte NC Compensation: We pay competitive market rates dependant on experience and qualifications Includes:

NearU

Director, Call Center Operations

Charlotte, NC · On-site

Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte NC Compensation: We pay competitive market rates dependant on experience and qualifications Includes:

Alivia Health

Call Center Supervisor

Guaynabo, PR · On-site

The Call Center Supervisor provides direct leadership to Call Center agents and serves as the primary owner of daily call center execution, workforce coverage, queue management, service levels ...

Inceed

Call Center Representative

Irving, TX · On-site

$15.25 - $19.25/hr

Weekly direct deposit or pay card deposit Other Information: * On-site assignment in Irving, Texas ... Call Center Representative opportunity, please submit your resume for consideration. Our client ...

NearU

Director, Call Center Operations

Charlotte, NC · On-site

Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte NC Compensation: We pay competitive market rates dependant on experience and qualifications Includes:

Detail Solar

$50 - $80/hr

You are not selling for a national call center that disappears after the deposit. What the day ... Solar experience is a bonus, not a requirement - we train you on the product. What you need

New

Solar T Consultants

Solar Sales Representative

Gastonia, NC · On-site

$100K - $200K/yr

We have a dedicated call center that works directly with homeowners to schedule appointments with individuals who have already expressed interest in learning about solar and battery solutions. That ...

Detail Solar

Solar Sales Rep

Greenville, SC · On-site

$50 - $80/hr

You are not selling for a national call center that disappears after the deposit. What the day ... Solar experience is a bonus, not a requirement - we train you on the product. What you need

New

TJO 10 X 10 MANAGEMENT, L.P.

Call Center Agent

Houston, TX · On-site

$16 - $18/hr

This position reports directly to the Call Center Director. ESSENTIAL JOB DUTIES * Answer incoming calls and respond to customer emails. * Make reservations for customers. * Handle customer inquiries ...

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Director Solar Call Center information

See salary details

$44K

$103K

$160K

How much do director solar call center jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director solar call center in the United States is $103,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a director solar call center do?

A Director of a Solar Call Center oversees the daily operations and strategic direction of the call center that handles customer inquiries and sales related to solar energy products and services. They are responsible for managing staff, ensuring customer satisfaction, implementing training programs, and achieving performance goals. Additionally, they work to optimize processes, monitor key performance indicators, and collaborate with sales and technical teams to drive growth and efficiency in the solar sector.

What are the key skills and qualifications needed to thrive as a director solar call center?

To thrive as a Director Solar Call Center, you need strong leadership skills, deep knowledge of solar industry processes, and experience in call center operations, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, call center analytics tools, and industry certifications such as Six Sigma or PMP are commonly required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams are crucial soft skills for this role. These skills ensure efficient operations, high customer satisfaction, and the ability to drive continuous improvement in a competitive renewable energy market.

What are some common challenges faced by a director solar call center, and how can they be effectively addressed?

A Director of a Solar Call Center often encounters challenges such as managing high call volumes during peak seasons, maintaining up-to-date product knowledge among agents, and ensuring consistent customer satisfaction. To address these, it's important to implement robust training programs, utilize advanced call center technology to streamline workflows, and foster open communication within the team. Regular performance reviews and clear goal-setting also help in identifying areas for improvement and motivating staff to deliver their best.

What is the difference between Director Solar Call Center vs Solar Customer Service Manager?

AspectDirector Solar Call CenterSolar Customer Service Manager
ResponsibilitiesOversees call center operations, strategy, and team managementManages customer service team, handles escalations, improves service quality
CredentialsExperience in call center management, industry knowledgeCustomer service experience, industry familiarity
Work EnvironmentCall center setting, leadership roleCustomer service department, client interaction
Industry UsageCommonly used in large solar companies and energy providersUsed across solar firms focusing on customer support

The Director Solar Call Center focuses on strategic leadership and overall call center operations, while the Solar Customer Service Manager handles day-to-day customer interactions and service quality. Both roles require industry knowledge and customer service experience but differ in scope and responsibilities.

What cities are hiring for Director Solar Call Center jobs?

Cities with the most Director Solar Call Center job openings:

What are the most commonly searched types of Solar Call Center jobs?

The most popular types of Solar Call Center jobs are:

What states have the most Director Solar Call Center jobs?

States with the most job openings for Director Solar Call Center jobs include:

Director Solar Call Center jobs near you

Call Center Supervisor

Harbor-Health-Services,-Inc.

Boston, MA • On-site

$56.89 - $85.38/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Call Center Supervisor

FT 40 HRS Geiger Gibson Community Health Center, Dorchester, MA, US

3 days ago Requisition ID: 2538

Salary Range: $56,888.00 To $85,383.00 Annually

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are looking for an talented Call Center Supervisor to join our team!

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

Role:

The Call Center Supervisor is responsible for supporting the operations of the Harbor Health consolidated Call Center. Hours will be on site at our health center located in Dorchester.

Responsibilities:
  • Ensures efficient and effective day to day operations of the Call Center.
  • Participates in the planning, coordinating and/or supervising of all Call Center functions.
  • Daily responsibility for the scheduling and realignment of staff to ensure effective coverage for call answering and appointment making functions.
  • Ensures all related processes are functioning properly including transferring calls; effectively solving problems and troubleshooting issues
  • Assists in the implementation and monitoring of the new initiatives.
  • Monitors daily call volumes, running daily and weekly performance reports.
  • Responsible for the hiring, direct supervision and management of Call Center staff.
  • Provides orientation and training and on-going education for all Call Center staff.
  • Provides coaching on quality control evaluations.
  • Trains and prepares Call Center Agents to respond to patient questions and complaints and troubleshoots problems with services offered as needed.
  • Ensures agents understand and comply with all call center objectives, performance standards, and policies.
  • Answers agent and other Harbor Health staff questions and inquiries regarding best practices, difficult calls or investigations.
  • Identifies operational issues and suggests possible improvements.
  • Monitors and evaluates agent performance, provides learning and/or coaching opportunities, and takes corrective action, if necessary.
  • Prepares reports and analyzes data to assist management as they determine call center goals.
  • Works with Director of Patient Access or designee to support call center operations and performance; conducts interviews and hires candidates.
  • Approves time cards for Call Center Agents each pay period in a timely manner.
Requirements:
  • High School Diploma/GED
  • 1 or more years of experience in the management of a Call Center
  • 1 year of experience directly supervising staff
  • Computer Literate with Intermediate skills in Excel, Word and Outlook and Teams, EPIC/OCHIN experience preferred
  • Excellent verbal and written communications skills and customer service skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.

Monday through Friday 8:30 AM - 5:00 PM.

Full Time 40 hours weekly

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