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Director Solar Call Center Jobs (NOW HIRING)

Solar Alternatives

Call Center Specialist

Harahan, LA

$25 - $35/hr

Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean ... Our Call Center Specialists play a crucial role as the first contact for prospective solar owners ...

Solar Alternatives

Call Center Specialist

Harahan, LA · On-site

$25 - $35/hr

Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean ... Our Call Center Specialists play a crucial role as the first contact for prospective solar owners ...

Solar Alternatives

Call Center Specialist

Harahan, LA · On-site

$25 - $35/hr

Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean ... Our Call Center Specialists play a crucial role as the first contact for prospective solar owners ...

Solar Alternatives

Call Center Specialist

Harahan, LA · On-site

$25 - $35/hr

Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean ... Our Call Center Specialists play a crucial role as the first contact for prospective solar owners ...

Intangible Assets

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

The Director of Call Center Operations will be responsible for overseeing the daily operations of the contact center, ensuring high levels of customer satisfaction, and managing the contact center ...

MCI Careers

Call Center Director

Wichita, KS

The Call Center Director is responsible for the management and development of supervisors and all other operational management associated with day-to-day contact center operations. Operationally, the ...

MCI Careers

Call Center Director

Wichita, KS · On-site

The Call Center Director is responsible for the management and development of supervisors and all other operational management associated with day-to-day contact center operations. Operationally, the ...

MCI Careers

Call Center Director

Wichita, KS · On-site

The Call Center Director is responsible for the management and development of supervisors and all other operational management associated with day-to-day contact center operations. Operationally, the ...

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How much do director solar call center jobs pay per year?

As of Jun 8, 2026, the average yearly pay for director solar call center in the United States is $103,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a Director of a Solar Call Center do?

A Director of a Solar Call Center oversees the daily operations and strategic direction of the call center that handles customer inquiries and sales related to solar energy products and services. They are responsible for managing staff, ensuring customer satisfaction, implementing training programs, and achieving performance goals. Additionally, they work to optimize processes, monitor key performance indicators, and collaborate with sales and technical teams to drive growth and efficiency in the solar sector.

What is the difference between Director Solar Call Center vs Solar Customer Service Manager?

AspectDirector Solar Call CenterSolar Customer Service Manager
ResponsibilitiesOversees call center operations, strategy, and team managementManages customer service team, handles escalations, improves service quality
CredentialsExperience in call center management, industry knowledgeCustomer service experience, industry familiarity
Work EnvironmentCall center setting, leadership roleCustomer service department, client interaction
Industry UsageCommonly used in large solar companies and energy providersUsed across solar firms focusing on customer support

The Director Solar Call Center focuses on strategic leadership and overall call center operations, while the Solar Customer Service Manager handles day-to-day customer interactions and service quality. Both roles require industry knowledge and customer service experience but differ in scope and responsibilities.

What are some common challenges faced by a Director of a Solar Call Center, and how can they be effectively addressed?

A Director of a Solar Call Center often encounters challenges such as managing high call volumes during peak seasons, maintaining up-to-date product knowledge among agents, and ensuring consistent customer satisfaction. To address these, it's important to implement robust training programs, utilize advanced call center technology to streamline workflows, and foster open communication within the team. Regular performance reviews and clear goal-setting also help in identifying areas for improvement and motivating staff to deliver their best.

What are the key skills and qualifications needed to thrive as a Director Solar Call Center, and why are they important?

To thrive as a Director Solar Call Center, you need strong leadership skills, deep knowledge of solar industry processes, and experience in call center operations, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, call center analytics tools, and industry certifications such as Six Sigma or PMP are commonly required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams are crucial soft skills for this role. These skills ensure efficient operations, high customer satisfaction, and the ability to drive continuous improvement in a competitive renewable energy market.
What cities are hiring for Director Solar Call Center jobs? Cities with the most Director Solar Call Center job openings:
What are the most commonly searched types of Solar Call Center jobs? The most popular types of Solar Call Center jobs are:
What states have the most Director Solar Call Center jobs? States with the most job openings for Director Solar Call Center jobs include:
Director Solar Call Center jobs near you
Call Center Specialist

Call Center Specialist

Solar Alternatives

Harahan, LA

$25 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Why Solar Alternatives?

Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.

In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.

Requirements

  • Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
  • Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
  • A self-motivated, entrepreneurial mindset that is proactive and results-driven
  • Organized and goal-oriented with strong phone call and email etiquette
  • Able to set appointments with potential clients that can lead to sales opportunities
  • Maintain and update lead data in the company CRM tool
  • Initiate and support the sales process for the broader team
  • Consistent work schedule and reliable availability
  • Present yourself professionally and maintain a positive attitude with all prospects

Benefits

Benefits:

  • Base of $17 per hour plus commission per appointment set
  • Two weeks paid leave, plus 7 bank holidays
  • Health insurance, vision & dental
  • 401K with company match
  • Advanced product and sales training to ensure success
  • Use of professional company tools including customized CRM and VOIP system
  • The peace of mind that comes with offering only best in class products, installation, and services
Solar Alternatives logo

About Solar Alternatives

Sourced by ZipRecruiter

Solar Alternatives, Inc. is the Gulf South's leading provider of clean energy systems and management solutions, including solar and battery storage design, installation and maintenance. Since 2008, the company has proudly served clients across Louisiana, Mississippi and Texas. With decades of experience, Solar Alternatives' staff of industry-leading electrical engineers, project managers, and procurement experts work to craft energy management systems tailored to each client's needs, utilizing the latest solar and energy storage technology. Solar Alternatives' mission is to strengthen the region through low-carbon technology, providing leadership, education, and resources that advance energy security and create a more sustainable future. Whether a commercial or residential client, you can make the green choice - no matter what type of property you have.

Industry

Clean energy services

Company size

11 - 50 Employees

Headquarters location

New Orleans, LA, US

Year founded

2008

Social media

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