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Director Service Excellence Jobs in Remote, OR (NOW HIRING)

Paysafe

VP Direct Sales

OR · On-site +1

... Card Services (PCS). This role combines enterprise sales leadership with strategic business ... The role requires strong commercial leadership, operational excellence, and cross-functional ...

Sapphire Health

Licensed Practical Nurse - LPN

Coos Bay, OR · On-site

$24.25 - $33/hr

With a commitment to excellence and a passionfor exceptional care, we offer a range of services ... Provide direct nursing care to residents, including administering medications, treatments, and ...

Sapphire Health

Licensed Practical Nurse - LPN

Bandon, OR · On-site

$24.50 - $33.25/hr

With a commitment to excellence and a passionfor exceptional care, we offer a range of services ... Provide direct nursing care to residents, including administering medications, treatments, and ...

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Showing results 21-40

All JobsService Excellence JobsDirector Service Excellence JobsDirector Service Excellence Jobs in Remote, OR

Director Service Excellence information

See Remote, OR salary details

$35K

$92K

$174.8K

How much do director service excellence jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director service excellence in Remote, OR is $91,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,900.00 and $109,900.00 per year, depending on experience, location, and employer.

How does a director of service excellence typically collaborate with other departments to drive organizational improvement?

A Director of Service Excellence works closely with various departments, such as operations, human resources, and quality assurance, to identify service gaps and implement best practices. This role often leads cross-functional teams, facilitates training sessions, and analyzes service-related data to recommend improvements. Collaboration is essential, as the Director must align service excellence initiatives with organizational goals and ensure cohesive efforts across all levels. Regular communication, joint problem-solving, and fostering a culture of continuous improvement are key aspects of the job.

What are the key skills and qualifications needed to thrive as a director of service excellence?

To thrive as a Director of Service Excellence, you need a strong background in customer service management, operations improvement, and data analysis, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with customer satisfaction measurement tools, CRM systems, and service quality frameworks like Six Sigma or Lean is typical. Excellent leadership, communication, and problem-solving skills help drive a culture of continuous improvement and motivate cross-functional teams. These skills are crucial for ensuring exceptional service delivery, customer loyalty, and the achievement of organizational service goals.

What is the difference between Director Service Excellence vs Customer Service Manager?

AspectDirector Service ExcellenceCustomer Service Manager
ResponsibilitiesOversees company-wide service quality initiatives, develops strategies to improve customer experience, and leads multiple teams.Manages customer service teams, handles escalations, and ensures daily service standards are met.
Required CredentialsBachelor’s degree, experience in service quality, leadership skills, often certifications in customer experience or quality management.Bachelor’s degree, experience in customer service, leadership skills, sometimes certifications in customer service management.
Work EnvironmentCorporate offices, strategic planning, cross-department collaboration.Call centers, retail locations, or customer support centers.

The main difference is that the Director Service Excellence focuses on strategic, company-wide initiatives to enhance customer experience, while the Customer Service Manager handles daily operations and team management. Both roles require leadership and customer service expertise but differ in scope and level of responsibility.

What does a director of service excellence do?

A Director of Service Excellence is responsible for overseeing and enhancing the quality of customer service within an organization. They develop strategies, implement best practices, and monitor performance to ensure that service standards are met or exceeded. This role often involves training staff, analyzing customer feedback, and working across departments to create a culture focused on exceptional service. Their main goal is to improve customer satisfaction, loyalty, and the overall reputation of the company.
What are popular job titles related to Director Service Excellence jobs in Remote, OR? For Director Service Excellence jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Director Service Excellence jobs in Remote, OR look for? The top searched job categories for Director Service Excellence jobs in Remote, OR are:
What cities near Remote, OR are hiring for Director Service Excellence jobs? Cities near Remote, OR with the most Director Service Excellence job openings:
Director Service Excellence jobs near you
Infographic showing various Director Service Excellence job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $91,982 per year, or $44.2 per hour.

Licensed Practical Nurse - LPN

Sapphire Health Services, LLC

Bandon, OR • On-site

$24.50 - $33.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Sapphire Health Services rating

5.7

Company rating: 5.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Licensed Practical Nurse (LPN)

Sapphire Health Services specializes in providing comprehensive care and living solutions tailored to meet the diverse needs of seniors and individuals requiring specialized support. With a commitment to excellence and a passion for exceptional care, we offer a range of services designed to promote independence, dignity, and well-being at every stage of life. We are committed to enhancing the quality of life for our residents and pride ourselves on fostering a warm and supportive environment where personalized care is tailored to meet specific needs. Sapphire Health Services is currently seeking a dedicated individual to join our team and uphold our commitment to excellence.

We are seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our skilled nursing facility. The LPN will be responsible for delivering quality patient care in compliance with facility policies, state regulations, and healthcare standards. This role is crucial in ensuring the health, comfort, and safety of our residents.

  • Assists with new admissions.
  • Provide medical intervention as needed for emergent needs.
  • Communicate needs of residents to outside providers including but not limited to: Primary Care Provider, Home Health Agency, Pharmacy, etc.
  • Provide direct nursing care to residents, including administering medications, treatments, and monitoring vital signs.
  • Perform wound care, dressing changes, and other therapeutic nursing interventions as directed.
  • Observe residents for changes in health status and report any concerns.
  • Assist residents with activities of daily living (ADLs), including bathing, dressing, grooming, and feeding.
  • Collaborate with interdisciplinary teams to ensure quality resident care.
  • Maintain accurate and timely documentation of resident care, treatments, and progress in electronic medical records (EMRs) or paper charts.
  • Ensure compliance with all federal, state, and local regulations as well as facility policies and procedures.
  • Provide emotional support to residents and their families, fostering a compassionate and empathetic environment.
  • Participate in staff meetings, in-service training, and continuing education programs to stay updated on best practices.
  • Support infection control and safety protocols throughout the facility.
  • Supervise certified nursing assistants (CNAs) and provide direction as needed.
  • Other duties as assigned.

Current Licensed Practical Nurse (LPN) license in the state of practice. Experience in a skilled nursing facility or similar healthcare setting (preferred). Basic Life Support (BLS) certification required. Strong understanding of geriatric care and the needs of elderly residents. Proficiency in using electronic health records (EHR) systems. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks with attention to detail. Compassionate, patient-focused, and empathetic approach to care.

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