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Director Retention Jobs in Virginia (NOW HIRING)

Snowflake

Head of Global Government Affairs

Mclean, VA · On-site

$324K - $425K/yr

Direct the retained federal lobbying program: set the advocacy agenda, manage external lobbyist performance, and personally conduct advocacy on matters most critical to the business. * Track and ...

Access Star

Program Director

Fredericksburg, VA · On-site

Negotiable We are searching for a dynamic Program Director who is able to work independently and assist our agency grow by increasing referrals while retaining high client satisfaction and compliance ...

Access Star

Program Director

Fredericksburg, VA · On-site

Hire, train, retain, and supervise group home managers, program specialists, and home managers ... Provides the Executive Director with regular updates and reports on all clients. * Prepares and ...

YMCA

Membership Director

Roanoke, VA · On-site

$48K - $53K/yr

Works with staff at all levels and in all departments to effectively recruit and retain members and ... Ymca Careers Similar Positions Membership Sales Director YMCA of the Pikes Peak Region Director of ...

Chick-fil-A

Director

Lexington, VA

$25 - $30/hr

Directors are responsible for business results (food safety, food quality, productivity, sales, labor, risks, retention, etc.). Directors lead by example and are responsible for building and ...

Chick-fil-A

Director

Lexington, VA · On-site

$25 - $30/hr

Directors are responsible for business results (food safety, food quality, productivity, sales, labor, risks, retention, etc.). Directors lead by example and are responsible for building and ...

Enhesa

Customer Success Director

Arlington, VA · On-site

The role is accountable for achieving Gross Retained Revenue targets and ensuring that customer ... Director will ensure strong execution against renewal, retention, engagement, and customer success ...

Learning Care Group

Director

Fairfax, VA

In a Center Director, we look for committed individuals who want to have a positive impact in the ... Recruit, select, and retain quality staff. Job Requirements: * Must be at least 21 years of age.

Learning Care Group

Director

Fairfax, VA · On-site

In a Center Director, we look for committed individuals who want to have a positive impact in the ... Recruit, select, and retain quality staff. Job Requirements: * Must be at least 21 years of age.

Learning Care Group

Assistant Director

Chesapeake, VA · On-site

The Assistant Director is responsible for the safe, effective operation of the school with the ... Recruit, select, and retain quality staff. * Dedicated! Help achieve profitability for the company.

Learning Care Group

Assistant Director

Chesapeake, VA · On-site

The Assistant Director is responsible for the safe, effective operation of the school with the ... Recruit, select, and retain quality staff. * Dedicated! Help achieve profitability for the company.

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Showing results 1-20

All JobsRetention JobsDirector Retention JobsDirector Retention Jobs in Virginia

Director Retention information

See Virginia salary details

$20.9K

$87.2K

$155.6K

How much do director retention jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director retention in Virginia is $87,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,222.00 and $109,896.00 per year, depending on experience, location, and employer.

What does a director retention do?

A Director of Retention is responsible for developing and implementing strategies to retain customers or clients and reduce churn. They analyze customer data, identify reasons for attrition, and work cross-functionally to improve customer satisfaction and loyalty. This role often involves leading a team, setting retention goals, and collaborating with marketing, sales, and product departments to enhance the customer experience. The Director of Retention plays a key part in maximizing long-term value from existing customers and ensuring sustained business growth.

What are the key skills and qualifications needed to thrive as a director retention, and why are they important?

To thrive as a Director of Retention, you need expertise in customer lifecycle management, data analytics, and retention strategy, usually backed by a bachelor's or master's degree in business, marketing, or a related field. Proficiency with CRM platforms, customer segmentation tools, and data visualization software is typically required. Outstanding leadership, communication, and problem-solving skills help you inspire teams and tailor retention initiatives effectively. These competencies are vital to drive customer loyalty, reduce churn, and achieve sustainable business growth.

What is the difference between Director Retention vs HR Manager?

AspectDirector RetentionHR Manager
Primary FocusDeveloping retention strategies and reducing turnover at an organizational levelManaging overall HR functions, including recruitment, employee relations, and compliance
Required CredentialsBachelor's degree, experience in HR or talent management, strong communication skillsBachelor's or master's degree in HR, Business, or related field, HR certifications often preferred
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaborationHR departments, employee engagement activities, policy development

While both roles focus on employee management, the Director Retention specializes in strategies to retain talent and reduce turnover, often working at a strategic level. The HR Manager oversees broader HR functions, including recruitment, compliance, and employee relations, with retention being one component of their responsibilities.

What are the primary challenges a director retention faces when implementing new customer loyalty initiatives?

A Director of Retention often encounters challenges such as aligning cross-functional teams, integrating new technologies with existing systems, and accurately measuring the impact of loyalty programs. Navigating resistance to change, both internally and from customers, is common, as is maintaining personalized engagement at scale. Success in this role requires strong project management skills, the ability to analyze customer data, and effective communication across marketing, product, and customer service teams.
What are popular job titles related to Director Retention jobs in Virginia? For Director Retention jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Director Retention jobs in Virginia look for? The top searched job categories for Director Retention jobs in Virginia are:
What cities in Virginia are hiring for Director Retention jobs? Cities in Virginia with the most Director Retention job openings:
Director Retention jobs near you

Head of Global Government Affairs

Snowflake

Mclean, VA • On-site

$324K - $425K/yr

Full-time

Posted 10 days ago

Job description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Snowflake is hiring a Head of Government Affairs to own our global GA function, reporting to the Office of the CEO. You will set strategy, lead a global team, and personally engage senior government, industry, and policy leaders to drive Snowflake's success in regulated and politically sensitive markets.
This is a business-growth role at the intersection of technology strategy, public policy, and commerce. You will build programs before budgets are allocated, shape regulatory environments before frameworks are finalized, and develop relationships years before transformational deals close. The ideal candidate brings executive-level government affairs expertise, regulated-market business development experience, people leadership, and fluency in Cloud and AI.
Based in Washington D.C.
Responsibilities
  • Own Snowflake's global government affairs strategy, setting annual priorities with cross-functional leaders and driving measurable business outcomes.
  • Lead a global team and an external portfolio of retained lobbyists, trade associations, and advisory firms across three geographies.
  • Serve as GA lead on 2-3 major regulated pursuits at any time, providing political context, stakeholder access, and direct engagement alongside Sales; simultaneously lead Regulated Partner Business Development to originate and close opportunities in national security, defense, the intelligence community, and sovereign cloud.
  • Direct the retained federal lobbying program: set the advocacy agenda, manage external lobbyist performance, and personally conduct advocacy on matters most critical to the business.
  • Track and prioritize policy developments across AI governance, data sovereignty, federal IT procurement, and cloud security; position Snowflake to influence outcomes before frameworks are finalized.
  • Represent Snowflake at major government and technology policy forums globally (e.g., AFCEA, DSEI, RSA, Aspen Security Forum) and produce position papers, briefings, and strategic narratives that build Snowflake's profile as a trusted partner to governments.
  • Own the Ambassador Program and Snowflake's political contribution and event sponsorship strategy.
Required Experience & Skills
  • 15+ years across two or more of: government, government affairs, public policy, national security, strategic business development, or international affairs - with meaningful focus on the technology sector.
  • Entrepreneurial mindset: builds strategy, leads a team, and drives personal outcomes concurrently in complex, ambiguous environments.
  • Global government affairs expertise: deep knowledge of US federal legislative and regulatory processes, EU digital policy (AI Act, Data Act, GDPR), and at least one additional major jurisdiction (UK, APAC, or Middle East).
  • Senior-level global network across the US federal government (Congress, Executive Branch, DoD/IC), at least one major international market, and key industry and policy organizations.
  • Strategic business development acumen: proven track record originating and shaping long-cycle opportunities in regulated markets (sovereign cloud, national security, defense) with the ability to translate policy into deal-level implications alongside Sales.
  • Lobbyist and external portfolio management: experience directing retained lobbyists, trade associations, and advisory firms, including performance management and budget accountability.
  • People leadership: leads and holds accountable a geographically dispersed, senior team in a matrixed organization; remains a hands-on practitioner and direct lobbyist.
  • Executive presence: credible and compelling with heads of state, cabinet-level officials, C-suite executives, General/Flag officers, and Members of Congress across government and commercial settings.
  • Exceptional communication: produces board-ready policy briefs, talking-point packages, and intelligence summaries for non-expert audiences.
  • Tech policy and compliance fluency: working knowledge of AI governance, data sovereignty, federal cloud procurement, and key security frameworks (FedRAMP, DoD IL4/IL5/IL6, ITAR, EU AI Act, GDPR, NIS2, NATO cloud accreditation, Protected-B), with the ability to translate requirements into commercial strategy.

Preferred Qualifications
  • Experience building or evaluating a corporate PAC program.
  • Background in or working alongside federal IT procurement, PubSec, or defense contracting ecosystems.
  • APAC policy exposure (Japan, Australia, Singapore).
  • Prior experience in or working with the Intelligence Community or national security apparatus.
  • Active US security clearance, UK clearance, or NATO Secret accreditation.

Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

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