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Director Retail Operations Jobs in Wisconsin (NOW HIRING)

Helzberg Diamonds

$16.25 - $22/hr

Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position. Key ...

Helzberg

Assistant Manager-Retail Jewelry

Eau Claire, WI · On-site

$16.25 - $22/hr

Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position. Key ...

Brinks

Director, Lean Operations

Milwaukee, WI

Our customers include financial institutions, retailers, government agencies, mints, jewelers, and ... Brink's is seeking a dynamic and strategic Director of Lean Operations to lead the enterprise-wide ...

Sendik's

Operations Lead

Milwaukee, WI · On-site

Role Title Operations Lead Manager Assistant Director of Retail Operations or Department Director Job Summary The Operations Lead is responsible for modeling and promoting Sendik's culture by ...

Cavender's

WI · On-site

$80 - $120/hr

... both retail and e-commerce channels. This leader will play a critical role in consolidating ... The Director of Distribution Operations partners cross-functionally with Distribution, E-commerce ...

Express

Operations Expert

Wauwatosa, WI · On-site

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... Other essential functions may occur as directed by your supervisor REQUIRED EXPERIENCE ...

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All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Wisconsin

Director Retail Operations information

See Wisconsin salary details

$22.7K

$102.6K

$186.7K

How much do director retail operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director retail operations in Wisconsin is $102,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $121,100.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the most commonly searched types of Retail Operations jobs in Wisconsin?

The most popular types of Retail Operations jobs in Wisconsin are:

What are popular job titles related to Director Retail Operations jobs in Wisconsin?

For Director Retail Operations jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Director Retail Operations jobs in Wisconsin look for?

The top searched job categories for Director Retail Operations jobs in Wisconsin are:

What cities in Wisconsin are hiring for Director Retail Operations jobs?

Cities in Wisconsin with the most Director Retail Operations job openings:

Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $102,565 per year, or $49.3 per hour.

Retail Manager - Operations

Bass Pro Shops

Green Bay, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 436 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.
ESSENTIAL FUNCTIONS:
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Meets or exceeds all financial plans as set by the Company.
  • Executes all Sales plans as directed by the Company.
  • Opens and Closes the Store.
  • Obtains "Manager on Duty" responsibilities.
  • Maintains planograms as set by the Corporate Office.
  • Staff the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment.
  • Resolves customer and associate issues.
  • Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.

EXPERIENCE/QUALIFICATIONS:
  • Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures and amounts such as discounts, commissions, and percentages
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret a variety of other financial, legal, and technical information
  • Ability to read and analyze certain reports. Ability to write reports and business correspondence
  • Ability to effectively present information and respond to questions from Managers, associates, customers, and the public
  • Ability to conduct meetings and presentations to groups
  • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
  • Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
  • Demonstrated use of Team concept of Management

TRAVEL REQUIREMENTS:
  • N/A

INDEPENDENT JUDGEMENT:
  • Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

PHYSICAL REQUIREMENTS:
  • Regularly performs computer work, walks, and stands
  • Occasionally sits and lifts up to 50 lbs.
  • Occasionally ascend or descend ladders, stairs, step stools, etc.
  • Occasionally operate machinery and/or power tools
  • Occasionally operate motor vehicles or heavy equipment.
  • Occasionally work in low or high temperatures
  • Occasionally work in outdoor elements such as precipitation and wind.
  • Occasionally work in noisy environments
  • Occasionally work in hazardous conditions

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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