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Director Retail Operations Jobs in Madison, WI (NOW HIRING)

PetSmart Careers

Retail Operations Lead

Madison, WI · On-site

$13.65 - $19.67/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

RPMGlobal

Vice President of Retail Operations

Oregon, WI · On-site

$150 - $230/hr

Chief Executive Officer Direct Reports: District Manager (3) -- each overseeing a geographic ... Own the retail operations budget, including store labor, facilities, supplies, and operational ...

New

Go! Retail Group

Toys"R"Us Sales Associate

Madison, WI · On-site

$14/hr

We are an established retailer with a passion for innovation, operations and community. The parent ... Reset features and promotions as directed * Complete regular housekeeping tasks Requirements ...

New

Go! Retail Group

Lang Key Holder

Johnson Creek, WI

$14 - $17.50/hr

We are an established retailer with a passion for innovation, operations and community. The parent ... Reset features and promotions as directed * Complete regular housekeeping tasks Opening & Closing ...

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All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Madison, WI

Director Retail Operations information

See Madison, WI salary details

$22.7K

$102.4K

$186.4K

How much do director retail operations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director retail operations in Madison, WI is $102,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $120,900.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are popular job titles related to Director Retail Operations jobs in Madison, WI? For Director Retail Operations jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in Madison, WI look for? The top searched job categories for Director Retail Operations jobs in Madison, WI are:
What cities near Madison, WI are hiring for Director Retail Operations jobs? Cities near Madison, WI with the most Director Retail Operations job openings:
Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in Madison, WI as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $102,389 per year, or $49.2 per hour.

Retail Operations Assistant (PT)

BIG TOP EVENTS SOCCER LLC

Madison, WI • On-site

Part-time

Posted 25 days ago

Job description

Big Top Events Soccer LLC, operators of Forward Madison FC and Rally Madison FC are looking for an organized, detail-oriented, and proactive Part-Time Retail Operations Assistant to join our merchandising team. In this role, you will be the engine behind the scenes, ensuring our daily teamstore operations run smoothly, inventory is perfectly tracked, and the sales floor is flawlessly supported.
If you love organization, thrive in a fast-paced environment, and want to see how a retail business operates from the inside out, we'd love to meet you!
Responsibilities:
  • Open and/or close the retail store on days with public hours.
  • Provide customer service to shoppers.
  • Assist with stocking the main merchandise store and additional auxiliary stadium locations.
  • Assist with inventory intake - uploading inventory to the back-end system and integrating new stock onto the sales floor.
  • Assist with tagging merchandise.
  • Ensure that the store is clean and organized.
  • Offer support and training to new employees.
  • Respond to customer service emails and phone calls.
  • Operating Heat press to create custom jersey orders.
    • Employees must be at least 18 years old to operate the heat press.
  • Help with online order fulfillment and pick-up orders.
  • Assist Retail Director with Inventory tracking and back room organization.

Reports to: Retail Director, Retail Operations Intern
Start Date: Immediate
Classification: Part-time, Non-exempt
Listed responsibilities, while demonstrative, are not complete or exclusive. Responsibilities may change and/or additional duties assigned at the discretion of the supervisor.
BIG TOP EVENTS SOCCER LLC is an EEO Employer - M/F/Disability/Protected Veteran Status

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