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Director Retail Operations Jobs in Madison, WI (NOW HIRING)

Genuine Parts Company

Market Director

Madison, WI · On-site

Summary The Market Director, Store Operations is a key leader responsible for overseeing the ... Preferred Qualifications * 7+ years of progressive leadership experience in retail store operations ...

Fleet Farm

Operations Manager

De Forest, WI · On-site

Oversee the development and execution of individual development plans for each of your direct and ... retailer preferred. * Proven ability to lead, coach, and build relationships in a fast paced ...

The Paradies Shops

Retail Zone Manager

Madison, WI · On-site

Retail POSITIONSUMMARY: Zone Managers are leaders that drive sales, service, and operational ... Operating Procedures Operations: * Facilitate opening and closing of stores * Direct the ...

Paradies Lagardere

Retail Zone Manager

Madison, WI · On-site

Retail POSITION SUMMARY: Zone Managers are leaders that drive sales, service, and operational ... Operating Procedures Operations: * Facilitate opening and closing of stores * Direct the ...

Sun Tan City

Retail Manager Full Time

Fitchburg, WI · On-site

$48K - $53K/yr

Exclusive Discounts at Outside Retailers Company Overview * Sun Tan City is one of the largest ... The Salon Director is required to regularly exercise discretion in managing the overall operation ...

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All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Madison, WI

Director Retail Operations information

See Madison, WI salary details

$22.7K

$102.4K

$186.4K

How much do director retail operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director retail operations in Madison, WI is $102,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $120,900.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the most commonly searched types of Retail Operations jobs in Madison, WI?

The most popular types of Retail Operations jobs in Madison, WI are:

What cities near Madison, WI are hiring for Director Retail Operations jobs?

Cities near Madison, WI with the most Director Retail Operations job openings:

Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $102,405 per year, or $49.2 per hour.

Market Director

Genuine Parts Company

Madison, WI • On-site

Full-time

Re-posted 2 days ago

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

216th of 428 rated retail wholesalers

Job description

Summary
The Market Director, Store Operations is a key leader responsible for overseeing the operational performance of multiple store locations within an assigned market. Reporting to the Divisional Vice President of Store Operations, this role ensures operational excellence, compliance, and efficiency wile fostering a customer-centric culture. The Market Director partners with store managers and their teams to achieve organizational goals, enhance profitability, and provide an exceptional customer experience to achieve sales and profit targets.
Responsibilities
  • Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.
  • Monitor and ensure compliance with operational policies, safety standards, and company procedures.
  • Analyzes and interprets the markets profit and loss statements and inventory reports to identify and implement strategies to improve operation performance; keeping management apprised of issues, progress, and results.
  • Partners with sales leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas.
  • Evaluates business results of the market and stores to ensure the delivery of strategic objectives on budget timelines. Produces accurate and timely financial reports and projections for the market.
  • Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability.
  • Collaborate with cross-functional teams to align operational initiatives with the business objectives.
  • Works cross functionally with Sales market director to deliver key sales initiatives
  • Oversee inventory management processes to minimize shrinkage and optimize stock levels.
  • Conduct regular store visits to assess operations, ensure adherence to store standards, train and coach teams and provide actional feedback to leadership teams.
  • Champion employee engagement initiatives to build a positive work environment and drive retention.
  • Stay informed about market trends, competitor strategies, and industry advancements to maintain a competitive edge.

Qualifications
  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment.
  • Operational Excellence: Ensures consistent execution of operational standards to maximize store performance and efficiency.
  • Talent Leadership Development: Cultivates a high-performing workforce through coaching, development, and effective team leadership.
  • Customer Experience Focus: Champions initiatives that enhance the in-store customer experience and drives satisfaction.
  • Financial & Business Acumen: Manages budgets and operational metrics to achieve profitability and sustain growth.
  • Proficiency in operational tools, inventory management systems, and reporting software.

Preferred Qualifications
  • 7+ years of progressive leadership experience in retail store operations with multi-unit management experience

Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment
  • Work conducted in office, retail stores, and customer site environments.
  • Frequent periods standing/walking in unairconditioned facilities and retail stores.
  • Exposed to vibrations and dust, with noise level at moderate to low decibels.
  • Must be able to lift twenty-five pounds at times.
  • Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Regularly required to use hands and fingers, and handle or feel objects.
  • Other physical tasks required include pushing, reaching, climbing, and stooping.
  • Local and air travel up to 50% - 75% of time to perform duties.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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