They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
Quick apply
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
Restaurant Manager
Rochester, NY · On-site
$5.2K/mo
Directing work for employees including setting hours and weekly schedules and assigning tasks ... and operational goals At Texas Roadhouse we have a fun culture with flexible work schedules ...
Restaurant Manager
Rochester, NY · On-site
$5.2K/mo
Directing work for employees including setting hours and weekly schedules and assigning tasks ... and operational goals At Texas Roadhouse we have a fun culture with flexible work schedules ...
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
Quick apply
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
Quick apply
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
Quick apply
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
Quick apply
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
Quick apply
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
Quick apply
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
FINANCIALS - As directed by management; track, complete and manage the restaurant's financial ... OPERATIONS - Develops CORE behaviors and standards. Ensure compliance with all training standards ...
FINANCIALS - As directed by management; track, complete and manage the restaurant's financial ... OPERATIONS - Develops CORE behaviors and standards. Ensure compliance with all training standards ...
Restaurant Manager
Rochester, NY · On-site
$55K/yr
His or her primary responsibilities include managing operations in the front and back of the house ... Carrying our supervisory duties such as recruitment and hiring, training, directing workflow ...
Quick apply
Restaurant Manager
Rochester, NY · On-site
$55K/yr
His or her primary responsibilities include managing operations in the front and back of the house ... Carrying our supervisory duties such as recruitment and hiring, training, directing workflow ...
Restaurant Manager
Brockport, NY · On-site
$55 - $85/hr
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
New
Restaurant Manager
Brockport, NY · On-site
$55 - $85/hr
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
New
PM Manager
Rochester, NY · On-site
$61K/yr
... by the Restaurant Management Team * Assist the Assistant General Manager & General Manager as directed * Effectively plan, organize, and implement all daily operational routines and activities ...
Quick apply
PM Manager
Rochester, NY · On-site
$61K/yr
... by the Restaurant Management Team * Assist the Assistant General Manager & General Manager as directed * Effectively plan, organize, and implement all daily operational routines and activities ...
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
Quick apply
They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Specific employment-related questions should be directed to your franchise organization's legal ...
PM Manager
Rochester, NY · On-site
$61K/yr
... by the Restaurant Management Team * Assist the Assistant General Manager & General Manager as directed * Effectively plan, organize, and implement all daily operational routines and activities ...
Quick apply
PM Manager
Rochester, NY · On-site
$61K/yr
... by the Restaurant Management Team * Assist the Assistant General Manager & General Manager as directed * Effectively plan, organize, and implement all daily operational routines and activities ...
Restaurant Manager
Rochester, NY · On-site
$55K/yr
His or her primary responsibilities include managing operations in the front and back of the house ... Carrying our supervisory duties such as recruitment and hiring, training, directing workflow ...
Restaurant Manager
Rochester, NY · On-site
$55K/yr
His or her primary responsibilities include managing operations in the front and back of the house ... Carrying our supervisory duties such as recruitment and hiring, training, directing workflow ...
Assistant Manager
Rochester, NY · On-site
$61K/yr
... by the Restaurant Management Team * Assist the Assistant General Manager & General Manager as directed * Effectively plan, organize, and implement all daily operational routines and activities ...
Assistant Manager
Rochester, NY · On-site
$61K/yr
... by the Restaurant Management Team * Assist the Assistant General Manager & General Manager as directed * Effectively plan, organize, and implement all daily operational routines and activities ...
Assistant Manager
Rochester, NY · On-site
$61K/yr
... by the Restaurant Management Team * Assist the Assistant General Manager & General Manager as directed * Effectively plan, organize, and implement all daily operational routines and activities ...
Assistant Manager
Rochester, NY · On-site
$61K/yr
... by the Restaurant Management Team * Assist the Assistant General Manager & General Manager as directed * Effectively plan, organize, and implement all daily operational routines and activities ...
Shift Leader
Rochester, NY · On-site
$19/hr
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team * Effectively plan, organize, and implement all daily operational routines and activities
Quick apply
Shift Leader
Rochester, NY · On-site
$19/hr
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team * Effectively plan, organize, and implement all daily operational routines and activities
Shift Leader
Rochester, NY · On-site
$19/hr
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team * Effectively plan, organize, and implement all daily operational routines and activities
Shift Leader
Rochester, NY · On-site
$19/hr
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team * Effectively plan, organize, and implement all daily operational routines and activities
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team * Effectively plan, organize, and implement all daily operational routines and activities
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team * Effectively plan, organize, and implement all daily operational routines and activities
Director Restaurant Operations information
See Rochester, NY salary details
$33.5K - $46.6K
4% of jobs
$46.6K - $59.6K
8% of jobs
$59.6K - $72.7K
11% of jobs
$74.8K is the 25th percentile. Wages below this are outliers.
$72.7K - $85.8K
12% of jobs
$85.8K - $98.8K
14% of jobs
The median wage is $100.6K / yr.
$98.8K - $111.9K
12% of jobs
$111.9K - $124.9K
13% of jobs
$128.2K is the 75th percentile. Wages above this are outliers.
$124.9K - $138K
9% of jobs
$138K - $151K
9% of jobs
$151K - $164.1K
5% of jobs
$164.1K - $177.1K
3% of jobs
$33.5K
$106.2K
$177.1K
How much do director restaurant operations jobs pay per year?
As of Sep 3, 2026, the average yearly pay for director restaurant operations in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.
What does a director restaurant operations do?
A Director of Restaurant Operations oversees the daily operations and strategic direction of multiple restaurant locations within a company or franchise. Their responsibilities include managing budgets, ensuring compliance with health and safety regulations, optimizing operational efficiency, and leading teams to meet sales and profitability targets. They also work on staff training, customer satisfaction, and implementing company policies across all restaurants under their supervision. This role requires strong leadership, organizational, and communication skills, as well as substantial experience in the food service industry.
What are the key skills and qualifications needed to thrive as a director restaurant operations?
To excel as a Director of Restaurant Operations, you need extensive experience in restaurant management, a strong understanding of food safety regulations, and a relevant degree in hospitality or business. Familiarity with POS systems, inventory management software, and financial analysis tools is typically required. Exceptional leadership, strategic thinking, and communication skills help you guide teams and drive operational excellence. These abilities are crucial for optimizing efficiency, ensuring compliance, and achieving profitability across multiple restaurant locations.
What are some of the common challenges faced by a director restaurant operations, and how are they typically addressed?
A Director of Restaurant Operations often faces challenges such as maintaining consistent quality across multiple locations, managing labor costs, and adapting to shifting customer preferences. To address these, directors implement standardized operating procedures, invest in staff training, and use data analytics to monitor performance and spot trends. Regular communication with location managers and fostering a culture of accountability are also key strategies for overcoming these challenges and ensuring operational excellence.
What is the difference between Director Restaurant Operations vs Restaurant General Manager?
| Aspect | Director Restaurant Operations | Restaurant General Manager |
|---|---|---|
| Primary Focus | Oversees multiple restaurant locations, strategic planning, and overall brand performance | Manages daily operations of a single restaurant, staff, and customer service |
| Required Credentials | Experience in multi-unit management, leadership skills, industry knowledge | Experience in restaurant management, customer service, team leadership |
| Work Environment | Corporate offices, multi-location oversight | On-site at individual restaurant |
| Scope of Responsibility | High-level strategic decisions, brand growth, financial performance | Operational efficiency, staff management, customer satisfaction |
The main difference between a Director Restaurant Operations and a Restaurant General Manager is the scope of responsibility. The Director oversees multiple locations and focuses on strategic growth, while the General Manager manages daily operations of a single restaurant. Both roles require industry experience, but the Director's role is more strategic and broad in scope.
What are the most commonly searched types of Restaurant Operations jobs in Rochester, NY?
The most popular types of Restaurant Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Director Restaurant Operations jobs?
Cities near Rochester, NY with the most Director Restaurant Operations job openings:
Dunkin' rating
4.7
Based on 2,247 frontline employees who took The Breakroom Quiz
79th of 107 rated fast food restaurants
Job description
Position Title: General Restaurant Manager
Reports To: Multi-Unit Manager/Franchisee
Overview:
A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures, and in compliance with all applicable laws.
Responsibilities Include:
- Able to perform all responsibilities of restaurant team members.
- Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff.
- Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts.
- Implement training programs to enhance team member skills and performance.
- Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
- Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following of brand standards and systems.
- Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity.
- Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
- Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues.
- Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
- Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
- Stay updated with industry trends and technology, competitor activities, and customer preferences to identify new business opportunities.
- Communicate restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing, and sampling
- Completion of DCP and other vendor orders to ensure all products are fully stocked
- Conduct self-assessments and corresponding action plans for food safety and brand standards
- Ensure restaurant budget is met as determined by Franchisee
- Engage with Dunkin’ and Inspire Brands Field Operations team as appropriate
Education/Experience:
- Basic computer skills
- Fluent in spoken and written English or the predominant language in your market
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
- College Degree preferred.
Key Competencies:
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team including giving positive and constructive feedback
- Guest focused
- Time Management
- Ability to manage conflict
- Problem solving
- Motivating others
Physical Demands/Working Conditions:
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.
About Dunkin
Sourced by ZipRecruiter
Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.
Industry
Food and beverage stores, retail and food services and drinking places
Company size
10,000+ Employees
Headquarters location
Canton, MA, US