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Director Restaurant Operations Jobs in Washington

Chick-fil-A

Restaurant Operations Leader

Sterling, VA

$17 - $19/hr

Operations Leaders are supported by the Talent Director, Training Director, Finance Director ... Opening or Closing the Restaurant * Guest compliments and complaints * Encouraging, Coaching, and ...

Chick-fil-A

Restaurant Operations Leader

Sterling, VA · On-site

$17 - $19/hr

Operations Leaders are supported by the Talent Director, Training Director, Finance Director ... Opening or Closing the Restaurant * Guest compliments and complaints * Encouraging, Coaching, and ...

SSP America

Restaurant Operations Manager

Washington, DC · On-site

$85K - $90K/yr

Operations Manager - Multi-Unit Restaurant Leadership * $85,000 - $90,000 base + quarterly & year ... Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit ...

SSP Group

Restaurant Operations Manager

Washington, DC · On-site

$85K - $90K/yr

Operations Manager - Multi-Unit Restaurant Leadership * $85,000 - $90,000 base + quarterly & year ... Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit ...

Chick-fil-A

Operations Director

Rockville, MD

$54K/yr

Main Responsibilities of a Restaurant Director * Responsible for every aspect of everyday supervision of daily operations * Responsible for creating and maintaining a culture that aligns with our ...

Chick-fil-A

Operations Director

Rockville, MD

$54K/yr

Main Responsibilities of a Restaurant Director * Responsible for every aspect of everyday supervision of daily operations * Responsible for creating and maintaining a culture that aligns with our ...

Deli Italiano

General Manager Restaurant

Great Falls, VA · On-site

$45K - $52K/yr

Oversee, direct and coordinate daily restaurant operations, in a manner that is meets or exceeds expectations for sales, costs, food quality, personnel training, cleanliness, sanitation, and customer ...

MOD Pizza

Restaurant Shift Supervisor

Riverdale Park, MD · On-site

$20.11/hr

You will lead restaurant operations during scheduled shifts and support training for all new hires ... You will lead by example, focus on directing the squad, and deliver the best possible MOD ...

Deli Italiano

General Manager Restaurant

Great Falls, VA · On-site

$45K - $52K/yr

Oversee, direct and coordinate daily restaurant operations, in a manner that is meets or exceeds expectations for sales, costs, food quality, personnel training, cleanliness, sanitation, and customer ...

MOD Pizza

Restaurant Shift Supervisor

Bowie, MD · On-site

$20.28/hr

You will lead restaurant operations during scheduled shifts and support training for all new hires ... You will lead by example, focus on directing the squad, and deliver the best possible MOD ...

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All JobsRestaurant Operations JobsDirector Restaurant Operations JobsDirector Restaurant Operations Jobs in Washington

Director Restaurant Operations information

See Washington salary details

$38.5K

$122K

$203.3K

How much do director restaurant operations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for director restaurant operations in Washington is $121,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $153,500.00 per year, depending on experience, location, and employer.

What does a director restaurant operations do?

A Director of Restaurant Operations oversees the daily operations and strategic direction of multiple restaurant locations within a company or franchise. Their responsibilities include managing budgets, ensuring compliance with health and safety regulations, optimizing operational efficiency, and leading teams to meet sales and profitability targets. They also work on staff training, customer satisfaction, and implementing company policies across all restaurants under their supervision. This role requires strong leadership, organizational, and communication skills, as well as substantial experience in the food service industry.

What are the key skills and qualifications needed to thrive as a director restaurant operations?

To excel as a Director of Restaurant Operations, you need extensive experience in restaurant management, a strong understanding of food safety regulations, and a relevant degree in hospitality or business. Familiarity with POS systems, inventory management software, and financial analysis tools is typically required. Exceptional leadership, strategic thinking, and communication skills help you guide teams and drive operational excellence. These abilities are crucial for optimizing efficiency, ensuring compliance, and achieving profitability across multiple restaurant locations.

What are some of the common challenges faced by a director restaurant operations, and how are they typically addressed?

A Director of Restaurant Operations often faces challenges such as maintaining consistent quality across multiple locations, managing labor costs, and adapting to shifting customer preferences. To address these, directors implement standardized operating procedures, invest in staff training, and use data analytics to monitor performance and spot trends. Regular communication with location managers and fostering a culture of accountability are also key strategies for overcoming these challenges and ensuring operational excellence.

What is the difference between Director Restaurant Operations vs Restaurant General Manager?

AspectDirector Restaurant OperationsRestaurant General Manager
Primary FocusOversees multiple restaurant locations, strategic planning, and overall brand performanceManages daily operations of a single restaurant, staff, and customer service
Required CredentialsExperience in multi-unit management, leadership skills, industry knowledgeExperience in restaurant management, customer service, team leadership
Work EnvironmentCorporate offices, multi-location oversightOn-site at individual restaurant
Scope of ResponsibilityHigh-level strategic decisions, brand growth, financial performanceOperational efficiency, staff management, customer satisfaction

The main difference between a Director Restaurant Operations and a Restaurant General Manager is the scope of responsibility. The Director oversees multiple locations and focuses on strategic growth, while the General Manager manages daily operations of a single restaurant. Both roles require industry experience, but the Director's role is more strategic and broad in scope.

What are the most commonly searched types of Restaurant Operations jobs in Washington?

The most popular types of Restaurant Operations jobs in Washington are:

What cities in Washington are hiring for Director Restaurant Operations jobs?

Cities in Washington with the most Director Restaurant Operations job openings:

Director Restaurant Operations jobs near you
Infographic showing various Director Restaurant Operations job openings in Washington as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $121,958 per year, or $58.6 per hour.

Restaurant Operations Leader

Chick-fil-A

Sterling, VA

$17 - $19/hr

Full-time

Medical

Posted 17 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,612 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

Chick-fil-A Dulles Town Crossing is more than a restaurant. Here we pride ourselves in giving team members the opportunity to make a difference. We thrive on a culture of generosity and personal development. Our goal is to select excellent talent, build community, develop skills, grow results, and launch leaders.

We are looking for friendly individuals who possessexcellent leadership skills. Operations Leaders are responsible for leading daily operations, ensuring quality & customer experience, talent performance, and financial management. Operations Leaders work together with the Senior Operations Leader, Operations Director, and the Kitchen Director, to ensure operational excellence. Operations Leaders are supported by the Talent Director, Training Director, Finance Director, Marketing Directors, and the Owner-Operator.

The responsibilities of an Operations Leader including serving guests, provide them with what they need, giving intelligent recommendations and suggestions, leading and supporting the staff, and ensuring the team provides the Chick-fil-A hospitality that we are known for while monitoring the overall financial performance of the store.

More importantly, an outstanding Operations Leader candidate should be reliable, accommodating, courteous, hard-working and friendly to ensure that the guests are fully satisfied.

Daily responsibilities of an Operations Leader include:

  • Opening or Closing the Restaurant
  • Guest compliments and complaints
  • Encouraging, Coaching, and Leading Team Members working during your shift
  • Ensuring compliance with company standards in all areas of operations
  • Ensuring compliance with safety and health regulations
  • Cash Management
  • Identifying and relieving bottlenecks in operations

Operations Leader Job Requirements:

  • Previous Leadership Experience
  • Reliable Transportation
  • Confidence
  • Resourcefulness
  • Organizational skills
  • Teamworking skills
  • Verbal communication skills
  • Numerical skills
  • Problem-solving skills
  • Enthusiasm
  • Showing initiative
  • Genuine desire to serve people and to lead by example
  • Calm under pressure
  • Has the ability to multi-task

Benefits:

  • Health Insurance
  • Overtime
  • Flexible Schedule
  • Leadership Development and potential for promotions
  • Competitive Pay
  • Sundays off
  • Positive work environment
  • Learning first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
  • Work alongside leaders that genuinely care
  • Meal Allowance for Breaks and Meal Discounts off Shift
  • College Tuition Discounts, Scholarships, and more are also available!

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

Education:no requirementsEmployment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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