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Director Remote Claims Jobs in Virginia (NOW HIRING)

FCCI Insurance Group

E&S Claim Adjuster

Glen Allen, VA · On-site +1

$91K - $140K/yr

Investigate assigned E&S lines claims, including initial investigation, coverage evaluation ... Develop litigation/file disposition strategies and direct defense counsel on litigated files.

Deloitte

Epic Denials Manager

Rosslyn, VA · Remote

Oversight and management of claims and denials management follow-up operations. Analyzes, plans and ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

Deloitte

Epic Denials Manager

Mclean, VA · Remote

Oversight and management of claims and denials management follow-up operations. Analyzes, plans and ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

Deloitte

Epic Denials Manager

Richmond, VA · Remote

Oversight and management of claims and denials management follow-up operations. Analyzes, plans and ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

Chenega Corporation

Director of Contracts

Lorton, VA · On-site +1

Summary Director of Contracts Remote Are you ready to enhance your skills and build your career in ... claims, other litigation). * Collaborate with the Vice President of Contracts to create and/or ...

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Director Remote Claims information

What does a director remote claims do?

A Director of Remote Claims oversees the operations and management of claims processing teams that work remotely, often for insurance or healthcare organizations. They develop strategies to improve efficiency, ensure compliance with policies and regulations, and monitor claim resolution metrics. Additionally, they are responsible for staff training, quality assurance, and implementing technology solutions to streamline remote workflows. Their role is crucial in ensuring that claims are handled accurately and promptly, even when teams are distributed across various locations.

What are the key skills and qualifications needed to thrive as a director remote claims, and why are they important?

To thrive as a Director of Remote Claims, you need in-depth knowledge of insurance claims processes, strong leadership experience, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims management software, data analytics tools, and relevant certifications such as CPCU (Chartered Property Casualty Underwriter) are highly valuable. Exceptional communication, problem-solving, and team management skills help ensure effective oversight and support of remote teams. These skills and qualifications are crucial for maintaining efficient claims operations, ensuring regulatory compliance, and delivering excellent customer service in a remote environment.

What are some common challenges faced by a director remote claims and how can they be addressed?

A Director of Remote Claims often encounters challenges such as ensuring consistent communication across distributed teams, maintaining high productivity, and upholding compliance standards in a remote environment. Addressing these requires implementing robust digital collaboration tools, setting clear performance metrics, and conducting regular training on regulatory requirements. Building a strong remote culture through frequent check-ins and transparent leadership also helps foster team cohesion and accountability.

What is the difference between Director Remote Claims vs Claims Manager?

AspectDirector Remote ClaimsClaims Manager
CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM)Bachelor's degree, industry certifications often preferred
Work EnvironmentRemote leadership role overseeing multiple teamsRemote or on-site, managing claims staff directly
ResponsibilitiesStrategic planning, policy development, high-level oversightDaily claims processing, team supervision, customer service
Industry UsageCommon in insurance companies, large organizationsWidely used in insurance, healthcare, and related sectors

The main difference between a Director Remote Claims and a Claims Manager lies in scope and responsibilities. The Director focuses on strategic leadership and high-level oversight, while the Claims Manager handles daily operations and team management. Both roles require relevant industry certifications and can be remote, but the Director typically oversees multiple teams or departments.

What are the most commonly searched types of Remote Claims jobs in Virginia?

The most popular types of Remote Claims jobs in Virginia are:

What are popular job titles related to Director Remote Claims jobs in Virginia?

For Director Remote Claims jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Director Remote Claims jobs in Virginia look for?

The top searched job categories for Director Remote Claims jobs in Virginia are:

What cities in Virginia are hiring for Director Remote Claims jobs?

Cities in Virginia with the most Director Remote Claims job openings:

Director Remote Claims jobs near you
Infographic showing various Director Remote Claims job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Claims Technical Director Casualty - Auto Liability

thg

Worcester, MA • On-site, Remote

Full-time

Posted 10 days ago

Job description

Our Claims Department is currently seeking a Claims Technical Director Casualty - Auto Liability to join our growing team.

This is an exempt, full time, fully remote or hybrid out of our Itasca, IL, Worcester, MA, Syracuse, NY, Howell, MI or Richmond, VA office. 

POSITION OVERVIEW: 

The Claims Technical Director Casualty is a technical subject matter expert responsible for advancing technical excellence and decision making across high severity, complex, litigated claims.  This role provides oversight and strategic guidance on large, complex, and highexposure casualty claims. Coaches core liability claim handlers on all aspects of the claim’s lifecycle including coverage, liability, risk transfer, litigation management, exposure evaluation, reserving and negotiation. Ensures consistent application of best practices, supports sound reserving, and drives optimal claim outcomes.

IN THIS ROLE, YOU WILL:

  • Act as a senior technical resource and provide subject matter expertise for complex casualty claims, including auto bodily injury, general liability, premises liability, products liability, and high-exposure lawsuits.
  • Collaborate with and coach assigned core liability claim handlers on claims that meet defined complexity criteria, following the claim as long as needed to support exposure mitigation.
  • Conduct detailed technical reviews of claim files to ensure thorough investigation, accurate liability assessment, and effective litigation strategies to spot claim trends and improve performance.
  • Provide guidance claims handlers on coverage analysis, damages evaluation, and exposure assessment to promote strong claim handling and improve claim decisions.

Claims Management Excellence:

  • Support claim handlers throughout the lifecycle of complex claims, including: 
    • Investigation: Ensure thorough fact-gathering and documentation.
    • Evaluation: Advise on case valuation strategies and exposure analysis.
    • Reserving: Recommend reserve adequacy and adjustments based on claim developments.
    • Litigation Management: Partner with defense counsel, assess legal strategies, and ensure alignment with company objectives.
    • Resolution Strategy: Guide negotiation approaches and settlement decisions for optimal outcomes.

Coaching & Development:

  • Develop core liability claim handlers through roundtables, one on one coaching, collaboration on claim and litigation strategy, and role modeling to strengthen technical competencies (strategy, analysis, planning, and documentation) and enhance claims management performance. 
  • Assess and communicate progress of claim handlers, including observation of readiness for more advanced claim handling roles.
  • Deliver feedback, training, and claims trend insights to improve team skillsets and consistency.

Collaboration & Reporting:

  • Partner with the Casualty Claims leadership to identify risk trends, operational opportunities, and process improvement initiatives.
  • Assist in shaping claims handling strategies, policies, and standards across the casualty organization.

WHAT YOU NEED TO APPLY: 

  • 10+ years of casualty claims experience, including complex, high-severity, and litigated liability claims, management experience a plus
  • Bachelor’s degree or equivalent experience required; CPCU, AIC, SCLA, JD, or similar credentials a plus
  • Demonstrated expertise in coverage analysis, investigation strategy, litigation management, and negotiation with high severity exposures
  • Strategic decision-making skills with a history of consistent quality, accurate reserving, and outcome optimization
  • Ability to influence without authority; strong communicator and collaborator, and ability to turn complex facts into clear direction
  • Proven ability to effectively coach, mentor, and influence claim handlers of varying experience levels
  • Executive presence with strong collaboration skills and the ability to operate effectively in a matrixed claims environment

Apply