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Director Remittance Jobs (NOW HIRING)

CTwater

Revenue & Remittance Manager

San Jose, CA · On-site

Position Summary Under the general direction of the Director of Customer Service, the Revenue and Remittance Manager plans, supervises, and evaluates the work performed by the billing department ...

Worldpay, Inc.

Maintains inventory of remittance processing supplies. * Prepares outgoing collection notices for ... Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small ...

FIS

$16 - $20.50/hr

As a Remittance Processor I, you'll be processing customer payments and exceptions in a timely and ... Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small ...

FIS

Remittance Processing Associate I

Milwaukee, WI · On-site

Maintains inventory of remittance processing supplies. * Prepares outgoing collection notices for ... Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small ...

Worldpay, Inc.

$16 - $20.50/hr

As a Remittance Processor I, you'll be processing customer payments and exceptions in a timely and ... Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small ...

Mastercard, Inc.

Director, Product Sales

New York, NY · On-site

Title and Summary Director, Product Sales Director, Customer Growth - Remittances & Money Transfer ... This role offers a unique opportunity to work with many of the industry's leading remittance ...

MasterCard

Director, Product Sales

New York, NY · On-site

$254K - $266K/yr

Title and Summary Director, Product Sales Director, Customer Growth - Remittances & Money Transfer ... This role offers a unique opportunity to work with many of the industry's leading remittance ...

MasterCard

Director, Product Sales

Miami, FL

$222K - $233K/yr

Title and Summary Director, Product Sales Director, Customer Growth - Remittances & Money Transfer ... This role offers a unique opportunity to work with many of the industry's leading remittance ...

Aspirus, Inc

WI · On-site

EPIC CLAIMS & REMITTANCE APPLICATIONS ANALYSTAspirus Health Full-time (1.0 FTE, 80 hours per pay ... Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving ...

Busey Bank

Lockbox Remittance Specialist

Creve Coeur, IL · On-site

$19 - $21/hr

Position Summary The Lockbox Remittance Specialist I handles the servicing of all lockbox clients ... Process all lockbox deposits from direct and indirect customers. Quality Assurance Processing ...

FirsTech

Lockbox Remittance Specialist

Creve Coeur, IL · On-site

$19 - $21/hr

Position Summary The Lockbox Remittance Specialist I handles the servicing of all lockbox clients ... Process all lockbox deposits from direct and indirect customers. Quality Assurance Processing ...

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Revenue & Remittance Manager

San Jose, CA • On-site

Connecticut Water Service
Non-Profits • 201 - 500 employees
Learn more about Connecticut Water Serviceexternal

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Job Title
Revenue & Remittance Manager
Requisition ID
req1176
Type of Employment
Regular Full-Time Employee
Job Openings
1
Compensation Range
134,855.00 - 164,823.00
Compensation Type
Annual Salary
Founded in 1866, San Jose Water Company is an investor owned water company headquartered in Silicon Valley. With a service area of 140 square miles, it is one of the largest and most technically sophisticated urban water system in the United States. We serve over 1 million people with high quality, life sustaining water, with an emphasis on exceptional customer service.
We are actively seeking talented, driven and highly-productive applicants for the position of Revenue & Remittance Manager to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.
Position Summary
Under the general direction of the Director of Customer Service, the Revenue and Remittance Manager plans, supervises, and evaluates the work performed by the billing department staff to ensure customers are billed accurately and revenue is accounted for properly. The incumbent exercises independent judgement while adhering to established policies and procedures, regulations and best practices.
Specific Responsibilities
  • Manage the daily operations of customer billing to ensure accuracy and compliance with regulatory tariffs
  • Assigns, directs, trains, develop and evaluate the work of the billing department staff; provide and coordinate staff meetings and trainings; conduct performance reviews and work with staff to correct deficiencies
  • Perform the more difficult and complex billing duties, including resolution of escalated customer complaints, resolving payment and service issues, and managing the billing account review process to render decisions when customers dispute charges
  • Assist with the implementation of new rates, including identifying and resolving issues, and testing
  • Assists all departments in investigating and answering customer billing questions, ensure accurate customer mailings and remittance posting
  • Responds to problems and identifies resolutions to billing, bill mailing, cash processing, bank errors, and related accounting issues pertaining to revenue and cash deposits
  • Prepares monthly and annual statistical reports or analyses as required by management
  • Assist with quarterly, interim and annual audits and provide related deliverables
  • Oversee and participate in the development and implementation of the Billing budget; participate in the forecast of funds needed for staffing, equipment, materials, and supplies, and document justification; monitor and approve expenditures
  • Oversee the acquisition of all necessary equipment, contract services, and supplies for the operation of Customer Billing; develop Requests for Proposals and participate in vendor selection panels
  • Review and analyze regulations impacting the administration of customer billing and collection activities and provide recommendations for implementation

Required Knowledge Skills & Abilities
  • Knowledge of billing and collection procedures, accounting and auditing principles, and Sarbanes-Oxley internal control compliance
  • Ability to adjust quickly to changing processes and priorities
  • Interact effectively with cross-functional teams including Field Service, Distribution Systems, Meter Shop, Water Service, Purchasing, Backflow and Customer Service
  • Principles of supervision and training
  • Effective written and oral communication skills

Required Education and Experience
  • A Bachelor's degree from an accredited college or university with major course work in accounting or other related field or an equivalent combination of training and experience which includes 5 years' experience supervising professional employees conducting utility billing functions
  • Diversified experience with customer and accounting information systems, particularly Oracle Customer Cloud Service and JD Edwards Enterprise One

EEO StatementOur company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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