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Director Relationship Manager Jobs in Decatur, GA

As a Relationship Manager I within PNC's Commercial Real Estate organization, you will be based in ... direct industry experience. Certifications are often desired. In lieu of a degree, a comparable ...

As an Associate Director, CRM Analytics, you will help lead measurement, reporting, testing, and insight development for customer marketing programs across CRM channels. This role is ideal for ...

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Director Relationship Manager information

See Decatur, GA salary details

$51.3K

$142.7K

$241.2K

How much do director relationship manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for director relationship manager in Decatur, GA is $142,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $190,400.00 per year, depending on experience, location, and employer.

What is the difference between Director Relationship Manager vs Client Relationship Manager?

AspectDirector Relationship ManagerClient Relationship Manager
CredentialsTypically requires a bachelor’s degree, often with advanced certifications in finance or managementUsually holds a bachelor’s degree, with certifications like CRM or financial planning preferred
Work EnvironmentStrategic, leadership-focused, often overseeing teams and high-level client portfoliosOperational, client-facing, managing day-to-day client interactions and satisfaction
Employer & Industry UsageCommon in banking, finance, and corporate sectors for senior client management rolesWidespread across banking, insurance, and financial services for client support roles

The main difference is that a Director Relationship Manager focuses on strategic leadership and managing large portfolios, while a Client Relationship Manager handles daily client interactions and service delivery. Both roles require strong communication skills and industry knowledge, but the Director role involves higher-level decision-making and team oversight.

What are the key skills and qualifications needed to thrive as a Director Relationship Manager, and why are they important?

To thrive as a Director Relationship Manager, you need expertise in client relationship management, strategic business development, and a strong understanding of financial products, typically supported by a degree in business or finance. Familiarity with CRM software, data analytics tools, and compliance systems is commonly required. Exceptional interpersonal skills, leadership, and negotiation abilities help build trust and foster long-term client partnerships. These skills ensure the effective acquisition and retention of high-value clients, driving business growth and organizational success.

How does a Director Relationship Manager typically collaborate with other departments to support client needs?

A Director Relationship Manager works closely with teams such as product development, risk management, and operations to ensure comprehensive solutions for clients. This role often serves as the main point of contact, coordinating cross-functional efforts to address client inquiries and deliver tailored services. Regular meetings and strategic planning sessions with internal teams are common, enabling the Director to align client objectives with organizational capabilities and ensure high client satisfaction.

What does a Director Relationship Manager do?

A Director Relationship Manager is a senior professional responsible for managing and nurturing relationships with key clients or stakeholders, often in financial services, banking, or corporate sectors. They oversee a team of relationship managers, develop strategies to enhance client satisfaction, and identify opportunities for business growth. Their role includes maintaining high-level client engagement, resolving complex issues, and ensuring that the organization's services align with client needs and expectations.
What job categories do people searching Director Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Director Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Relationship Manager jobs? Cities near Decatur, GA with the most Director Relationship Manager job openings:
Relationship Manager I - C&IB

Relationship Manager I - C&IB

PNC Bank

Atlanta, GA • On-site

$67K - $172K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 342 frontline employees who took The Breakroom Quiz

80th of 149 rated banks


Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Relationship Manager I within PNC's Commercial Real Estate organization, you will be based in office in a PNC location.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Responsible for relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision.
  • With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet. Responsible for the origination, financial analysis, negotiation, and documentation of credit and non credit products and services.
  • Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk (eg regulatory, reputational, operational, credit, etc)
  • Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well being. Focuses on increasing client engagement and loyalty.
  • Builds an effective network of internal and external relationships (eg community, industry, etc) to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
  • As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsBook Of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales OpportunitiesCompetenciesBusiness Acumen, Client Relationship Management, Credit Analysis and Verification, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Portfolio Management - 1, Prospecting., Sales Negotiating, Selling., Tech SavvyWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $67,500.00 - $172,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 07/08/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


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