Director Product Support Jobs in Bothell, WA (NOW HIRING)

Position Summary...Walmart is seeking an exceptional, enterprise-level product leader to define and drive the strategy globally for Marketplace Returns & Cancellations, Front Door Commerce, and Cross Border expansion. This role owns a critical portfolio of customer-facing products that shape the post-purchase journey and enable new commerce experiences across Walmart.
As a Group Director within Marketplace Product, you will establish the long-term vision, product strategy, and operating model across multiple product domains that influence customer trust, seller success, operational excellence, and Marketplace growth. You will lead a portfolio of products and high-performing product leaders while partnering with executives across Marketplace, eCommerce, Last Mile, Stores, Customer Care, and Engineering to build scalable platforms that redefine how customers shop, receive, modify, and complete their orders.
This leader will identify new opportunities at the intersection of retail, convenience, and digital commerce-from creating effortless returns, reducing cancellations to enabling innovative Front Door Commerce experiences and expanding Marketplace globally.What you'll do... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $234,000.00 - $444,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- StockMinimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, engineering, or related area and 15 years' experience in product management. Option 2: 17 years' experience in product management or related area.Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration or related area and 14 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...10900 Ne 4th St, Bellevue, WA 98004, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.