Director Position Jobs in Springfield, MA (NOW HIRING)

Description

DEPARTMENT: Administration-Community Engagement

POSITION TITLE: RSVP Volunteer Coordinator 

LOCATION: Northampton  

STATUS: Non-Exempt

SUPERVISOR: RSVP Program Director

POSITION SUMMARY

 The RSVP Volunteer Coordinator manages the recruitment, retention, and recognition of senior volunteers in the Pioneer Valley.  

ESSENTIAL RESPONSIBILITIES

1. Works with RSVP Director and Volunteer Coordinator in all areas of recruitment, retention, and recognition of senior volunteers. 
2. Interviews and matches volunteers with volunteer positions, utilizing the volunteer's unique talents, interests and skills. 
3. Works with volunteer stations to identify, develop, and recruit for appropriate volunteer positions for RSVP volunteers. 
4. Provides personalized one-on-one volunteer management training and support to volunteer station staff.   
5. Coordinates RSVP Special Projects (i.e. Experience on Call) 
6. Organizes ongoing volunteer training with primary focus on high impact initiatives. 
7. Provides support and problem-solves with volunteers and volunteer stations.   
8. Maintains accurate volunteer records. 
9. Oversee service of selected volunteers assigned to the RSVP program. 
10. Represents RSVP in community meetings and events. 
11. Required to work some evenings and weekends, as job requires. 
12. Required to travel throughout service area and out of service area as needed. 
13. Participates in professional development activities, team meetings, regularly scheduled supervision, mandatory agency training, and other relevant training. 
14. Maintains strictest confidentiality. 
15. Comply with agency and funders' paperwork requirements and procedures 
16. Other duties required for the management of the RSVP project and grant 

This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may be adjusted to meet the operational needs of the RSVP project and grant.

Requirements

QUALIFICATIONS/SKILLS

The ideal candidate will demonstrate the following competencies:    

• Interpersonal communication - verbal and written
• Conflict resolution, problem-solving, establishing priorities, navigating change 
• Judgement and decision-making 
• Practiced organizational skills, attention to detail, and ability to adapt to changing priorities
• Skillful relationship building with participants, staff, and community partners, and customer service.
• Balance of initiative to work independently and interest/ability to collaborate with others
• Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations

Key Knowledge and Experience:

• Experience working with older adults and/or volunteers
• Experience with data management, data capture, tracking methods and analysis for outcome measurements 
• Proficient computer skills (Microsoft Suite using a mouse, email, and other program-specific software

To Qualify

Minimum Qualifications/Transferable Skills:  

• Four years' experience in related field

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires sitting for long periods.
• Working in office environment.
• Some bending and stretching required.
• Extensive use of telephone required.
• Manual dexterity required for use of calculator and computer keyboard.
• Must be able to lift from 20 - 30 lbs.
• Specific vision abilities required by this job include vision, color vision and the ability to adjust focus.
• The work environment includes indoor office environments or comparable spaces, and community spaces, with occasional exposure to outdoor weather when traveling to outreach or meeting sites. The noise level varies by site.

AA/EOE/ADA

Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years. Successful completion of the National Service Criminal History Check components, including the NSOPW, state check, and FBI check. Evidence of a good driving record and ability to be covered under Community Action's non-owned and hired vehicle policy.