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Director Pharmacy Operations Jobs in Silver Spring, MD

Director, Pharmacy Operations

Bethesda, MD · On-site

$137K - $182K/yr

Director, Pharmacy Operations POSITION SUMMARY : We are seeking a strategic and operationally strong leader to serve as Director / Senior Director of Pharmacy Operations. This role is responsible for ...

The Director partners closely with pharmacy operations, hub services, and the broader Legal and Compliance team, and reports directly to the General Counsel & Chief Compliance Officer. PRIMARY DUTIES ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

New

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

New

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

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Director Pharmacy Operations information

See Silver Spring, MD salary details

$35.1K

$111.3K

$185.6K

How much do director pharmacy operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director pharmacy operations in Silver Spring, MD is $111,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $140,100.00 per year, depending on experience, location, and employer.

What does a director of pharmacy operations do?

A Director of Pharmacy Operations oversees the daily operations of a pharmacy department within a hospital, healthcare system, or retail chain. Their responsibilities include managing staff, ensuring compliance with regulatory standards, optimizing medication distribution, and developing departmental policies. They also work to improve patient care, control budgets, and implement new technologies or procedures. This leadership role requires strong organizational, communication, and clinical skills to ensure the safe and effective delivery of pharmaceutical services.

What are the key skills and qualifications needed to thrive as a director of pharmacy operations, and why are they important?

To thrive as a Director of Pharmacy Operations, you need an advanced pharmacy degree (PharmD or equivalent), licensure, and extensive experience in pharmacy management and regulatory compliance. Familiarity with pharmacy management systems, automated dispensing technologies, and quality assurance protocols is typically required. Strong leadership, strategic planning, and communication skills are vital for effectively managing teams and collaborating with other departments. These skills ensure operational efficiency, regulatory adherence, and high-quality patient care within pharmacy services.

How does a director of pharmacy operations typically collaborate with other departments within a healthcare organization?

A Director of Pharmacy Operations works closely with various departments such as nursing, medical staff, and administration to ensure seamless medication management and patient care. This role often involves participating in interdisciplinary meetings, developing policies that align with hospital goals, and addressing challenges like medication shortages or regulatory compliance. Effective communication and teamwork are essential, as the director must balance operational efficiency with clinical excellence, often acting as a liaison between pharmacy staff and other healthcare professionals.

What is the difference between Director Pharmacy Operations vs Pharmacist Manager?

AspectDirector Pharmacy OperationsPharmacist Manager
CredentialsPharmacy degree, license, leadership experiencePharmacy degree, license, managerial experience
Work EnvironmentStrategic oversight, administrative tasks, cross-department coordinationSupervising pharmacy staff, ensuring medication safety, daily operations
Industry UsageHealthcare organizations, hospital systems, large retail chainsCommunity pharmacies, hospital pharmacies, retail settings

The main difference is that the Director Pharmacy Operations focuses on strategic leadership and overall pharmacy system management, while the Pharmacist Manager handles daily pharmacy operations and staff supervision. Both roles require pharmacy credentials, but their scope and responsibilities differ significantly.

What are the most commonly searched types of Pharmacy Operations jobs in Silver Spring, MD? The most popular types of Pharmacy Operations jobs in Silver Spring, MD are:
What are popular job titles related to Director Pharmacy Operations jobs in Silver Spring, MD? For Director Pharmacy Operations jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Director Pharmacy Operations jobs in Silver Spring, MD look for? The top searched job categories for Director Pharmacy Operations jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Director Pharmacy Operations jobs? Cities near Silver Spring, MD with the most Director Pharmacy Operations job openings:

Director, Pharmacy Operations

CareMetx

Bethesda, MD • On-site

$137K - $182K/yr

Full-time

Re-posted 10 days ago


CareMetx rating

5.6

Company rating: 5.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

196th of 223 rated it services


Job description

Description:

Director, Pharmacy Operations


POSITION SUMMARY: We are seeking a strategic and operationally strong leader to serve as Director / Senior Director of Pharmacy Operations. This role is responsible for leading pharmacy operations that support patient access to therapy through patient support programs, including free goods dispensing, bridge programs, and affordability initiatives.


This leader will oversee both pharmacy dispensing operations and patient access workflows, ensuring compliant, efficient, and patient-centric execution across the full journey—from referral through therapy initiation and fulfillment.


This role is ideal for leaders with experience in HUB services or specialty pharmacy.


Key Responsibilities

Pharmacy Operations & Dispensing Oversight

  • Lead pharmacy operations supporting free goods and patient assistance program (PAP) dispensing
  • Oversee prescription intake, verification, dispensing coordination, and fulfillment workflows
  • Ensure compliance with state board of pharmacy regulations, licensing requirements, and dispensing standards
  • Partner with pharmacists-in-charge (PIC) and clinical leadership to maintain safe and compliant operations

Patient Access & Program Execution

  • Oversee patient support workflows, including:
  • Benefits investigation (BI)
  • Prior authorization (PA) and appeals
  • Patient enrollment and case management
  • Operationalize manufacturer-sponsored programs, including:
  • Free goods (PAP)
  • Bridge / quick-start programs
  • Copay and affordability support
  • Ensure seamless coordination between access services and pharmacy dispensing

Program Strategy & Manufacturer Engagement

  • Partner with pharmaceutical manufacturers to design and execute patient support programs
  • Translate program requirements into scalable workflows across both access and dispensing functions
  • Support new product launches, including operational readiness, staffing, and training
  • Serve as a senior operational leader in client-facing discussions and program reviews

Performance Management & Analytics

  • Define and manage KPIs across both access and dispensing operations, including:
  • Time to therapy
  • Dispensing turnaround time
  • Patient conversion rates
  • Program utilization and adherence
  • Leverage data to identify inefficiencies and drive continuous improvement
  • Deliver executive-level reporting to internal stakeholders and manufacturer clients

Compliance, Quality & Risk Management

  • Ensure full compliance with:
  • HIPAA and patient privacy standards
  • State and federal pharmacy regulations
  • Manufacturer program requirements
  • Maintain audit readiness across both pharmacy and HUB operations
  • Oversee quality assurance, SOP development, and training programs

Leadership & Organizational Development

  • Build and lead high-performing teams across pharmacy operations, case management, and access services
  • Foster a culture of accountability, quality, and patient-centricity
  • Partner with Product, Technology, and Clinical teams to enhance systems and workflows

Required Qualifications

  • Bachelor’s degree required (Healthcare Administration, Business, Life Sciences, or related field)
  • 10+ years of experience in:
  • Pharmacy operations (including dispensing environments)
  • Patient support programs (PSP) / HUB services
  • Specialty pharmacy or access/reimbursement services
  • Experience overseeing or partnering closely with licensed pharmacy operations
  • Strong understanding of:
  • Benefits investigation and prior authorization workflows
  • Free goods / PAP program structures
  • Specialty pharmacy and PBM ecosystems
  • Proven leadership experience managing complex, multi-functional operations

Preferred Qualifications

  • Experience within Hub organizations or specialty pharmacy environments
  • Advanced degree (MBA, MPH, or similar)
  • Pharmacy Technician certification (CPhT) or similar (PharmD not required, but strong pharmacy operational knowledge preferred)
  • Experience supporting product launches or scaling new pharmacy programs
  • Familiarity with pharmacy management systems, HUB platforms, and workflow automation tools



Requirements:



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