The Director of Claims reports directly to the Vice President of Claims and is responsible for ... Operational Oversight & Performance Management: Oversee assigned Claims teams to ensure ...
The Director of Claims reports directly to the Vice President of Claims and is responsible for ... Operational Oversight & Performance Management: Oversee assigned Claims teams to ensure ...
Director of Customer Experience
Chandler, AZ · On-site
$120 - $160/hr
The Director owns service delivery, performance management, operational execution, and cross-functional collaboration to ensure an exceptional end-to-end customer experience. Leadership & Team ...
Director of Customer Experience
Chandler, AZ · On-site
$120 - $160/hr
The Director owns service delivery, performance management, operational execution, and cross-functional collaboration to ensure an exceptional end-to-end customer experience. Leadership & Team ...
Self-Funded Director, Claims
Phoenix, AZ · On-site
The Director of Claims reports directly to the Vice President of Claims and is responsible for ... Operational Oversight & Performance Management: Oversee assigned Claims teams to ensure ...
Quick apply
Self-Funded Director, Claims
Phoenix, AZ · On-site
The Director of Claims reports directly to the Vice President of Claims and is responsible for ... Operational Oversight & Performance Management: Oversee assigned Claims teams to ensure ...
The Director owns service delivery, performance management, operational execution, and cross-functional collaboration to ensure an exceptional end-to-end customer experience. Responsibilities ...
The Director owns service delivery, performance management, operational execution, and cross-functional collaboration to ensure an exceptional end-to-end customer experience. Responsibilities ...
Supply Chain Director
Scottsdale, AZ · On-site
$115K - $140K/yr
The Supply Chain Director develops and executes strategies that improve supplier performance ... Lead supplier selection, qualification, development, performance management, and ongoing supplier ...
Quick apply
Supply Chain Director
Scottsdale, AZ · On-site
$115K - $140K/yr
The Supply Chain Director develops and executes strategies that improve supplier performance ... Lead supplier selection, qualification, development, performance management, and ongoing supplier ...
Supply Chain Director
Scottsdale, AZ · On-site
$115K - $140K/yr
The Supply Chain Director develops and executes strategies that improve supplier performance ... Lead supplier selection, qualification, development, performance management, and ongoing supplier ...
Quick apply
Supply Chain Director
Scottsdale, AZ · On-site
$115K - $140K/yr
The Supply Chain Director develops and executes strategies that improve supplier performance ... Lead supplier selection, qualification, development, performance management, and ongoing supplier ...
Be Seen First
Supply Chain Director
Scottsdale, AZ · On-site
$115K - $140K/yr
The Supply Chain Director is responsible for leading and optimizing the end-to-end supply chain ... Lead supplier selection, qualification, development, performance management, and ongoing supplier ...
Quick apply
Be Seen First
Supply Chain Director
Scottsdale, AZ · On-site
$115K - $140K/yr
The Supply Chain Director is responsible for leading and optimizing the end-to-end supply chain ... Lead supplier selection, qualification, development, performance management, and ongoing supplier ...
Supply Chain Director
Scottsdale, AZ · On-site
$115K - $140K/yr
The Supply Chain Director is responsible for leading and optimizing the end-to-end supply chain ... Lead supplier selection, qualification, development, performance management, and ongoing supplier ...
Quick apply
Supply Chain Director
Scottsdale, AZ · On-site
$115K - $140K/yr
The Supply Chain Director is responsible for leading and optimizing the end-to-end supply chain ... Lead supplier selection, qualification, development, performance management, and ongoing supplier ...
Director of Human Resources
Scottsdale, AZ · On-site
$185K/yr
Role Overview The Director of Human Resources serves as a strategic people leader responsible for ... Performance Management & Talent DevelopmentLead the organization's performance management strategy ...
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Director of Human Resources
Scottsdale, AZ · On-site
$185K/yr
Role Overview The Director of Human Resources serves as a strategic people leader responsible for ... Performance Management & Talent DevelopmentLead the organization's performance management strategy ...
Director of Human Resources
Scottsdale, AZ · On-site
$185K/yr
Role Overview The Director of Human Resources serves as a strategic people leader responsible for ... Performance Management & Talent Development * Lead the organization's performance management ...
Director of Human Resources
Scottsdale, AZ · On-site
$185K/yr
Role Overview The Director of Human Resources serves as a strategic people leader responsible for ... Performance Management & Talent Development * Lead the organization's performance management ...
Director of Human Resources
Scottsdale, AZ · On-site
$120K - $150K/yr
ENVITA DIRECTOR OF HUMAN RESOURCES Build the HR Function Envita Needs for Its Next Stage of Growth ... Build from a blank canvas: create and operationalize performance management, succession planning ...
Quick apply
Director of Human Resources
Scottsdale, AZ · On-site
$120K - $150K/yr
ENVITA DIRECTOR OF HUMAN RESOURCES Build the HR Function Envita Needs for Its Next Stage of Growth ... Build from a blank canvas: create and operationalize performance management, succession planning ...
Human Resources Director
Chandler, AZ · On-site
$110 - $140/hr
Provide direct supervision to HR and facility team members including assigning work, setting ... Organizational Development & Performance Management: * Provide leadership and guidance regarding ...
Human Resources Director
Chandler, AZ · On-site
$110 - $140/hr
Provide direct supervision to HR and facility team members including assigning work, setting ... Organizational Development & Performance Management: * Provide leadership and guidance regarding ...
Project Manager (OCI-Facilities-Records Mgmt. Team)
Phoenix, AZ · On-site +1
$65K - $85K/yr
The role serves as a manager providing direct supervision, performance management, and operational leadership across the records management and facilities portfolios to ensure workflow continuity.
Project Manager (OCI-Facilities-Records Mgmt. Team)
Phoenix, AZ · On-site +1
$65K - $85K/yr
The role serves as a manager providing direct supervision, performance management, and operational leadership across the records management and facilities portfolios to ensure workflow continuity.
Human Resources Director
Chandler, AZ · On-site
Provide direct supervision to HR and facility team members including assigning work, setting ... Organizational Development & Performance Management: * Provide leadership and guidance regarding ...
Quick apply
Human Resources Director
Chandler, AZ · On-site
Provide direct supervision to HR and facility team members including assigning work, setting ... Organizational Development & Performance Management: * Provide leadership and guidance regarding ...
Job Title: Director, Engineering PMO - Transmission Line At QISG, our Transmission Line ... Implement portfolio-level performance management, including dashboards, KPIs, and executive ...
Job Title: Director, Engineering PMO - Transmission Line At QISG, our Transmission Line ... Implement portfolio-level performance management, including dashboards, KPIs, and executive ...
Director, Engineering PMO - Transmission Line At QISG, our Transmission Line organization is ... Implement portfolio-level performance management, including dashboards, KPIs, and executive ...
Director, Engineering PMO - Transmission Line At QISG, our Transmission Line organization is ... Implement portfolio-level performance management, including dashboards, KPIs, and executive ...
Director, Engineering PMO - Transmission Line At QISG, our Transmission Line organization is ... Implement portfolio-level performance management, including dashboards, KPIs, and executive ...
Director, Engineering PMO - Transmission Line At QISG, our Transmission Line organization is ... Implement portfolio-level performance management, including dashboards, KPIs, and executive ...
HR Director
Phoenix, AZ · On-site
$120K/yr
Performance Management & Leadership Development * Develop and manage company performance management programs. * Coach leaders on effective performance conversations, accountability, and employee ...
HR Director
Phoenix, AZ · On-site
$120K/yr
Performance Management & Leadership Development * Develop and manage company performance management programs. * Coach leaders on effective performance conversations, accountability, and employee ...
Director HR & Risk Management - $101,808 - $127,260
Globe, AZ · On-site
$101.81 - $127.26/hr
Director HR & Risk Management - Human Resources Salary: $101,808 - $127,260 Location: Globe, AZ ... performance; handling employee grievances; employee training; granting time off; employee ...
Director HR & Risk Management - $101,808 - $127,260
Globe, AZ · On-site
$101.81 - $127.26/hr
Director HR & Risk Management - Human Resources Salary: $101,808 - $127,260 Location: Globe, AZ ... performance; handling employee grievances; employee training; granting time off; employee ...
The Director is the primary HR business partner to the Phoenix Distribution Director and site ... Provide clear direction, coaching, and performance management to support team development and ...
Quick apply
The Director is the primary HR business partner to the Phoenix Distribution Director and site ... Provide clear direction, coaching, and performance management to support team development and ...
Director Performance Management information
What does a director of performance management do?
How does a director of performance management typically interact with other departments to drive organizational success?
What are the key skills and qualifications needed to thrive as a director of performance management, and why are they important?
What is the difference between Director Performance Management vs HR Business Partner?
| Aspect | Director Performance Management | HR Business Partner |
|---|---|---|
| Primary Focus | Oversees performance evaluation systems and strategies | Aligns HR initiatives with business goals and supports employee relations |
| Required Credentials | Typically requires HR certifications, leadership experience | HR certifications, business acumen, experience in HR roles |
| Work Environment | Strategic, data-driven, cross-departmental | Collaborative, consultative, employee-focused |
| Industry Usage | Common in large organizations with formal performance systems | Widely used across industries for HR strategy and support |
While both roles involve HR expertise, the Director Performance Management primarily focuses on developing and managing performance evaluation systems, whereas the HR Business Partner works closely with business units to align HR strategies with organizational goals and support employee relations.
What are the most commonly searched types of Performance Management jobs in Arizona?
The most popular types of Performance Management jobs in Arizona are:
What are popular job titles related to Director Performance Management jobs in Arizona?
For Director Performance Management jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Director Performance Management jobs in Arizona look for?
The top searched job categories for Director Performance Management jobs in Arizona are:
What cities in Arizona are hiring for Director Performance Management jobs?
Cities in Arizona with the most Director Performance Management job openings:
Amwins rating
7.8
Based on 38 frontline employees who took The Breakroom Quiz
197th of 315 rated insurance
Job description
The Director of Claims reports directly to the Vice President of Claims and is responsible for providing operational and strategic leadership to the Amwins Self-Funded Claims Department. This role drives service excellence, staff development, and continuous improvement across assigned Claims divisions. This is an in-office position with the option to work from home up to two days per week after an initial training period.
Why Choose Amwins?
At Amwins, we value our team members and offer a range of benefits to enhance your work experience:
- Flexibility: Lead in a hybrid environment that supports strategic focus, collaboration, and the flexibility needed to support balance.
- Comprehensive Rewards: Receive a competitive benefits package from day one, including generous Paid Time Off (PTO), paid holidays, and programs designed to support your well-being and long-term success.
- Continuous Leadership Growth: Advance your expertise in a collaborative, education-focused environment that values innovation, knowledge sharing, and leadership development.
- Performance-Based Incentives: Participate in an annual bonus program that recognizes leadership impact, achievement of key business objectives, and contributions to the company's continued success.
Learn more about us at amwins.com/benefits.
Responsibilities:
- Client & Partner Engagement: Drive exceptional client service and service-level agreement performance while strengthening relationships with internal teams, senior leadership, carriers, brokers, consultants, and administrators. Represent Claims in key forums with clear, actionable updates on performance, initiatives, and industry trends, as requested.
- Strategic & Operational Leadership: Partner with senior leadership to set priorities, performance targets, and strategies that advance growth, profitability, service quality, and scalable claims operations. Execute process, policy, and technology improvements that strengthen consistency across the department.
- People Leadership & Development: Lead, coach, and develop Claims Managers, Claims Leads, and Analysts to build capability, strengthen performance, and support career growth. Oversee training, performance management, talent decisions, and QA alignment to ensure effective execution.
- Operational Oversight & Performance Management: Oversee assigned Claims teams to ensure productivity, quality, inventory, staffing, and service performance meet expectations. Use metrics, reporting, and workload insights to improve efficiency, accuracy, compliance, and client satisfaction.
- Subject Matter Expertise (SME) & Department Representation: Serve as a trusted SME on complex claims, emerging regulations, escalations, and department processes. Provide technical guidance and represent Claims in meetings, trainings, and cross-functional initiatives that improve workflows and strengthen best practices.
- Quality, Compliance & Continuous Improvement: Lead quality, compliance, and continuous improvement efforts that protect service standards, PHI, and regulatory requirements. Translate performance trends into corrective actions that strengthen consistency, mitigate risk, and improve departmental outcomes.
- Other Duties: Support additional duties and projects as business needs evolve.
Qualifications include:
- Leadership Experience: 7+ years of progressive responsibility in a leadership role, managing direct and indirect reports, with demonstrated experience coaching and developing managers or large teams required.
- Industry Experience: 10+ years of experience in Group Benefits Claims; Stop Loss experience strongly preferred.
- Industry Knowledge: Strong understanding of Stop Loss policy terms, claims handling best practices and applicable regulations (e.g., HIPPA, PHI, COBRA, ACA). Proven experience managing complex claims portfolios, including high-dollar reimbursement requests and escalated case reviews, preferred.
- Operational & Process Mindset: Experience improving or maintaining departmental workflows, production standards, and quality measures.
- Communication & Relationship Building: Strong ability to communicate clearly, collaborate across teams, and build trust with internal and external partners.
- Education: Bachelor's degree strongly preferred.
- Tech Proficiency: Strong technical aptitude with experience working within all Microsoft Office programs (Excel, Outlook, SharePoint, Teams etc.) and data reporting tools.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
About Amwins
Sourced by ZipRecruiter
Industry
Insurance services
Company size
5,001 - 10,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
1998