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Director Operations Support Jobs in Springfield, IL

Operations Manager

Springfield, IL · On-site

$65K - $75K/yr

Act as lead "client-care liaison" through direct contact with client, family, and contracts/payors ... Support billing efficiency by ensuring branch payroll functions adhere to all contracted referral ...

Operations Manager

Springfield, IL · On-site

$65K - $75K/yr

Act as lead "client-care liaison" through direct contact with client, family, and contracts/payors ... Support billing efficiency by ensuring branch payroll functions adhere to all contracted referral ...

The ideal candidate is a hands-on operations leader who excels at improving execution, developing ... Support project controls, forecasting, change management, and financial performance. Ensure best-in ...

... as directed. Customer Experience • Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

Director, Contracts

Springfield, IL · On-site

$150 - $210/hr

Establish prioritization frameworks to balance speed, risk, revenue recognition, and operational ... Build bench strength, succession plans, and scalable team structures to support growth.

Social Service Director

Lincoln, IL · On-site

$25 - $29/hr

The Social Services Director is responsible for the overall operation of the Social Services ... Free Employee Assistance Programs - professional support & guidance on family, money, health, legal ...

... support to both our clients and internal teams. Every day brings something a little different from ... Supervisory Responsibilities This role does not have direct supervisory responsibilities.

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise ...

Director, Case Management

Springfield, IL · On-site

$47.59 - $76.14/hr

Overview The Director of Case Management provides strategic and operational leadership for Case ... supporting quality outcomes, regulatory compliance, and financial stewardship while promoting ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise ...

Showing results 41-60

Director Operations Support information

See Springfield, IL salary details

$40.6K

$129.7K

$201.2K

How much do director operations support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director operations support in Springfield, IL is $129,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,200.00 and $186,300.00 per year, depending on experience, location, and employer.

How does a Director of Operations Support collaborate with other departments to drive organizational efficiency?

A Director of Operations Support works closely with leaders across departments such as HR, IT, finance, and frontline operations to identify process bottlenecks and implement solutions that enhance overall efficiency. Regular cross-functional meetings, project management initiatives, and data-driven reporting are common tools used to ensure alignment of goals and effective communication. By fostering these collaborative relationships, the Director helps streamline workflows, support change management initiatives, and ensure that operational improvements align with the company’s strategic objectives.

What are the key skills and qualifications needed to thrive as a Director of Operations Support?

To thrive as a Director of Operations Support, you need a strong background in operations management, strategic planning, and process improvement, often supported by a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management software, and data analytics tools is typically required, along with certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help drive team performance and foster cross-functional collaboration. These skills and qualities are crucial for optimizing operational efficiency and ensuring the success of organizational objectives.

What is the difference between Director Operations Support vs Operations Manager?

AspectDirector Operations SupportOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, supervises staff, implements policies
CredentialsBachelor's or master's degree, leadership experience, industry certificationsBachelor's degree, relevant experience, operational certifications
Work EnvironmentCorporate offices, cross-departmental collaborationOperational sites, team management

The main difference is that the Director Operations Support focuses on strategic oversight and interdepartmental coordination, while the Operations Manager handles daily operational activities and team supervision. Both roles require relevant experience and industry knowledge, but the Director role typically involves higher-level planning and decision-making.

What are the most commonly searched types of Operations Support jobs in Springfield, IL?

The most popular types of Operations Support jobs in Springfield, IL are:

What job categories do people searching Director Operations Support jobs in Springfield, IL look for?

The top searched job categories for Director Operations Support jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Director Operations Support jobs?

Cities near Springfield, IL with the most Director Operations Support job openings:

Infographic showing various Director Operations Support job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $129,706 per year, or $62.4 per hour.

Operations Manager

Avid Health at Home

Springfield, IL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Avid Health at Home delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve.
We believe in A ccess, V alue-Based Care, I nnovation, and D edication to Quality.
JOIN OUR TEAM!
We are hiring an Operations Manager for our Springfield, IL Office. This will be a new branch opening September 2026.
The role of the Operations Manager (OM) is to provide management of the branch's daily operations and the overall supervision and productivity of the office staff across all interdepartmental functions. The OM is responsible and accountable for the growth and success of their branch revenue and margins while promoting Avid Health's mission and core values of delivering and providing access to affordable, quality, and innovative care for improved health outcomes of our clients in the community and for our payers.
Essential Job Responsibilities
  • Provide management and supervision of the branch's daily operations across all interdepartmental functions to ensure business continuity while maintaining an efficient, productive, and positive office culture and employee experience.
  • Provide the overall supervision of all administrative and field employees' productivity, recruitment, hiring, training, evaluation, and termination for branch location in accordance with company policy and operational needs.
  • Coordinate and oversee work and on-call schedules for branch employees.
  • Plan, implement, and monitor key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
  • Analyze current operational processes and performance to recommend solutions for improvement where necessary.
  • Perform annual employee reviews and provide constructive feedback on their performance to help them meet professional goals.
  • Work with Senior Management in developing annual budget plans for the branch and manage annual adherence to branch budget and expense approvals.
  • Responsible for developing branch specific operational plans, recruitment, and marketing strategies to achieve annual revenue, margins, and growth goals in all service delivery markets.
  • Collaborate with leadership on the development, communication, and implementation of effective growth strategies and explore revenue opportunities in new service delivery markets and programs.
  • Act as lead "client-care liaison" through direct contact with client, family, and contracts/payors to ensure effective intake process, client satisfaction, and continuity of care.
  • Serve as primary liaison between branch staff and corporate departments to provide branch operational information, answering questions, and responding to requests.
  • Support billing efficiency by ensuring branch payroll functions adhere to all contracted referral hours and do not exceed the authorized hours without prior approval.
  • Work with the Compliance and Clinical Teams to ensure adherence with accrediting and licensing bodies, ensure branch meets all survey requirements for positive outcomes.
  • Participate in Corporate quarterly QI meetings and provide operational, compliance, and quality data specific to branch reporting, meeting with regional and branch leadership.
  • Collaborate with Compliance and Clinical Teams to implement and communicate branch compliance and quality assurance initiatives.
  • Establish and maintain effective and responsive relationships with contract payers and serve as a key partner relative to payer contracting related to Value-Based Purchase (VBP).
  • Implement and monitor all company policies and procedures for branch location.
  • Adhere to all applicable Federal, State, and local regulations, as well as contract requirement, HIPAA, and Joint Commission standards.
  • All other duties as assigned.

Requirements
Education:
Minimum High School Diploma (or equivalent). Some college preferred.
Travel:
Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state in which they work and a satisfactory driving record.
Skills:
Excellent leadership skills and a big-picture method for approaching tasks. A specific understanding of geographical/cultural requirements of branch office is preferred. Ability to use computerized systems and software such as Microsoft Office (Excel, Word, PowerPoint, etc.). Satisfactory verbal and written communication skills. Ability to work well under pressure. Additional Requirements: Knowledge of all applicable Federal, State, and local laws and regulatory requirements, with HIPAA and Joint Commission experience preferred. Bilingual - English/Spanish a plus.
You have a lot to offer! And so do we!
Benefits:
  • Competitive pay, paid weekly
  • Medical Insurance (choice of 3 plans), with company contribution
  • Dental Insurance
  • Vision Insurance
  • Life and AD&D Insurance
  • Short and Long-Term Disability Insurance
  • 401k plan with company match
  • Paid Time Off
  • Holiday Pay
  • Ongoing training
  • Performance based bonus

Avid Health at Home is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Salary Description
$65,000 - $75,000