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Director Operations Support Jobs in Springfield, IL

Lead from the front by actively supporting the sales floor and closing customer opportunities Director of Sales & Operations - Requirements * 3-5 years of leadership experience in a commission-driven ...

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Sr Operations Specialist

Latham, IL · On-site

$121K - $135K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... Perform other job assignments and duties as directed by management or pursuant to company policy ...

Sr Operations Specialist

Lincoln, IL · On-site

$121K - $135K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... Perform other job assignments and duties as directed by management or pursuant to company policy ...

Sr Operations Specialist

Lake Fork, IL · On-site

$121K - $135K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... Perform other job assignments and duties as directed by management or pursuant to company policy ...

The System Director-Nursing Operations is responsible for leading enterprise nursing operational ... Basic Life Support (BLS) is required. Scheduled Weekly Hours: 40 Throughout communities in Illinois ...

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Operations: * Support the Board of Directors of the association where needed as directed by the Executive Director. * · Organize meeting agendas, committee meetings and other events as requested by ...

We're committed to promoting from within and supporting team members who want to build their ... The Executive Director, reporting directly to the Regional Director of Operations or Divisional ...

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Director Operations Support information

See Springfield, IL salary details

$40.6K

$129.7K

$201.2K

How much do director operations support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director operations support in Springfield, IL is $129,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,200.00 and $186,300.00 per year, depending on experience, location, and employer.

How does a Director of Operations Support collaborate with other departments to drive organizational efficiency?

A Director of Operations Support works closely with leaders across departments such as HR, IT, finance, and frontline operations to identify process bottlenecks and implement solutions that enhance overall efficiency. Regular cross-functional meetings, project management initiatives, and data-driven reporting are common tools used to ensure alignment of goals and effective communication. By fostering these collaborative relationships, the Director helps streamline workflows, support change management initiatives, and ensure that operational improvements align with the company’s strategic objectives.

What are the key skills and qualifications needed to thrive as a Director of Operations Support?

To thrive as a Director of Operations Support, you need a strong background in operations management, strategic planning, and process improvement, often supported by a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management software, and data analytics tools is typically required, along with certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help drive team performance and foster cross-functional collaboration. These skills and qualities are crucial for optimizing operational efficiency and ensuring the success of organizational objectives.

What is the difference between Director Operations Support vs Operations Manager?

AspectDirector Operations SupportOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, supervises staff, implements policies
CredentialsBachelor's or master's degree, leadership experience, industry certificationsBachelor's degree, relevant experience, operational certifications
Work EnvironmentCorporate offices, cross-departmental collaborationOperational sites, team management

The main difference is that the Director Operations Support focuses on strategic oversight and interdepartmental coordination, while the Operations Manager handles daily operational activities and team supervision. Both roles require relevant experience and industry knowledge, but the Director role typically involves higher-level planning and decision-making.

What are the most commonly searched types of Operations Support jobs in Springfield, IL?

The most popular types of Operations Support jobs in Springfield, IL are:

What job categories do people searching Director Operations Support jobs in Springfield, IL look for?

The top searched job categories for Director Operations Support jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Director Operations Support jobs?

Cities near Springfield, IL with the most Director Operations Support job openings:

Infographic showing various Director Operations Support job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $129,706 per year, or $62.4 per hour.

Director, Operations II - Main Campus

Springfield Clinic

Springfield, IL • On-site

$113K - $182K/yr

Full-time

Re-posted 10 days ago


Springfield Clinic rating

6.7

Company rating: 6.7 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

531st of 888 rated healthcare providers


Job description


The Director of Operations II is responsible for supervision, coordination, and direction of the Operations Managers and personnel directly reporting to their management assignment. Responsible for serving as a provider liaison between the departments and other clinical and administrative departments within the organization preparing short and long range goals in conjunction with the physicians, advanced practitioners, administration and medical practice team, and the completion of the Clinic's initiative with regard to maintaining a successful business operation under their assigned area of management. The Operations Director II has a span of control of >175 FTEs and a provider count of >70.
Job Relationships
Reports to the VP of Operations
Principal Responsibilities
  • Anticipate emerging trends and evaluate impact of trends on current and proposed future services.
  • Promote and incorporate team relationships to support seamless delivery of care.
  • Increase the influence of Springfield Clinic within the regional market by developing collegial relationships with local, regional and national programs and providers associated with the service lines within the division of charge, including focus on partnerships, competition, and strategy.
  • Engage physicians in monthly/quarterly/annual practice performance feedback and make recommendations for improved efficiencies.
  • Further manage revenue and expenses for the service line to achieve agreed upon annual financial goals.
  • Research, develop and incorporate new sources of revenue to maximize current and potential revenue streams through management of various components of the revenue cycle.
  • Develop and/or update annually the operational plan and budget for each department of responsibility and accept accountability for the implementation of defined actions outlined in the operational plan. Work with physicians and advance practitioners to define goals and objectives supporting pursuit of best practices and incorporate these into the plan for actionable items. Planning efforts include short and long range objectives supporting clinical and management operations of the practice.
  • In collaboration with the Marketing and Communications Director prepare proposed marketing and public relations strategies to achieve program objectives.
  • Utilize Marketing and specialty analysis for services in relation to regional development.
  • Serve as a communication conduit to various Springfield Clinic departments, administration, and outside agencies always professionally representing assigned areas of responsibility and the organization. Demonstrate effective leadership skills as well as diplomacy, tact, communication skills and flexibility.
  • Responsible for collaboration with department chairs and administration on department meeting agendas, completion and distribution of meeting minutes. Includes responsibility to ensure follow up to meeting action items and retreat planning items.
  • Responsible for providing leadership in the areas of provider and clinical department workflow and data analysis in order to drive improved performance, variation reduction and cost containment.
  • Demonstrate skills in problem solving, decision making and analyzing information to support improved practice operations for assigned departments. Make facility, equipment, process improvement, capital budget and FTE recommendations based upon analysis.
  • Ensure compliance with accreditation organizations, compile statistics for administrative and regulatory purposes.
  • Ensure a positive and productive work environment and establish performance expectations for staff. Anticipate the need for change and manage the process for change.
  • Serve as a coach and mentor to assigned Operations and/or Clinical Managers and lead by example. Understand the roles and responsibilities of each medical practice team member in order to effectively serve in this leadership role.
  • Implement and ensure quality and patient safety initiatives and service excellence standards for all assigned areas of responsibility.
  • Prepare and lead management meetings (at least monthly) to assure appropriate communications to all management personnel. Optimize use of other tools and resources to ensure effective communication with assigned areas of responsibility.
  • Complete performance evaluations and perform disciplinary actions in accordance with Clinic policy. Assist Office and Clinical managers in all HR functions of assigned practices.
  • Offer guidance to managers in the development of department specific policy and procedure.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to SC Way customer service philosophy.
  • Perform other job duties as assigned.

Education/Experience
  • Bachelor's degree required. Master's or advanced degree in healthcare administration or healthcare related field preferred.
  • Experience with clinical and non-clinical support staff.
  • Five to ten (5-10) years' experience in medical senior management, hospital, physician practice or managed care organization with specific experience related to the service lines associated with the division seeking a director.
  • Women's health operational experience a plus
  • Experience with process improvement preferred.

Knowledge, Skills and Abilities
  • Ability to gain and keep confidence of physicians and staff.
  • Ability to articulate vision and communicate with physicians and other healthcare professionals regarding matters related to their practice environment.
  • Experience with clinical and non-clinical support staff.
  • Strong knowledge and ability to use Microsoft Office products, business management resources and tools.
  • Proactive decision maker with the ability to work with little or no supervision of direction.
  • Strong verbal and written communication skills.
  • Strong analytical abilities.
  • Able to be an effective team member in a collaborative management environment.

Working Environment
  • Professional office environment.
  • Requires additional travel to various Clinic locations as well as regional partners.

PHI/Privacy Level
HIPAA1

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