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Director Operations Support Jobs in Tennessee (NOW HIRING)

US Brick

Operations Manager

Nashville, TN · On-site

Implement operational initiatives and process improvements established by the Director of Operations. * Support seasonal and demand planning to ensure locations are prepared for changes in customer ...

New

US Brick

Operations Manager

Nashville, TN · On-site

Implement operational initiatives and process improvements established by the Director of Operations. * Support seasonal and demand planning to ensure locations are prepared for changes in customer ...

New

Augustbio

Director, Operational Excellence

Nashville, TN · On-site

$120 - $180/hr

... Training, Technical Operations, and Maintenance to ensure activities required to execute ... Coordinate cross-functional activities required to support execution, including staffing, training ...

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Director Operations Support information

How does a Director of Operations Support collaborate with other departments to drive organizational efficiency?

A Director of Operations Support works closely with leaders across departments such as HR, IT, finance, and frontline operations to identify process bottlenecks and implement solutions that enhance overall efficiency. Regular cross-functional meetings, project management initiatives, and data-driven reporting are common tools used to ensure alignment of goals and effective communication. By fostering these collaborative relationships, the Director helps streamline workflows, support change management initiatives, and ensure that operational improvements align with the company’s strategic objectives.

What are the key skills and qualifications needed to thrive as a Director of Operations Support?

To thrive as a Director of Operations Support, you need a strong background in operations management, strategic planning, and process improvement, often supported by a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management software, and data analytics tools is typically required, along with certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help drive team performance and foster cross-functional collaboration. These skills and qualities are crucial for optimizing operational efficiency and ensuring the success of organizational objectives.

What is the difference between Director Operations Support vs Operations Manager?

AspectDirector Operations SupportOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, supervises staff, implements policies
CredentialsBachelor's or master's degree, leadership experience, industry certificationsBachelor's degree, relevant experience, operational certifications
Work EnvironmentCorporate offices, cross-departmental collaborationOperational sites, team management

The main difference is that the Director Operations Support focuses on strategic oversight and interdepartmental coordination, while the Operations Manager handles daily operational activities and team supervision. Both roles require relevant experience and industry knowledge, but the Director role typically involves higher-level planning and decision-making.

What are the most commonly searched types of Operations Support jobs in Tennessee?

The most popular types of Operations Support jobs in Tennessee are:

What are popular job titles related to Director Operations Support jobs in Tennessee?

For Director Operations Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Director Operations Support jobs in Tennessee look for?

The top searched job categories for Director Operations Support jobs in Tennessee are:

What cities in Tennessee are hiring for Director Operations Support jobs?

Cities in Tennessee with the most Director Operations Support job openings:

Director Operations Support jobs near you
Infographic showing various Director Operations Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Operations Support Specialist - Business Office - Full-Time

Medicine Journal

Chattanooga, TN • On-site

$46K - $62K/yr

Full-time

Posted 8 days ago

Job description

Job Summary:
Working under the direction of the Associate Director, Physician Services, this position is responsible for build, maintenance and problem solving in FlowCast and other Physician Services supporting applications. The Operations Support Specialist provides support to over 50 Erlanger multi-specialty practices. Operations Support Specialist will enhance the training program that integrates new information systems solutions into user workflow. Promotes a high level of customer satisfaction during patient and client interactions, accurately follows Erlanger Health System policy and procedures for patient registration and Maintains confidentiality of patient information according to HIPAA and compliance standards.
Key Responsibilities:
Effectively creates, builds and maintains provider schedules. Completes provider requests timely and accurately. Works with clinic management to determine scheduling needs and implement effectively.
Accurately creates new provider/location and billing areas in Flowcast and works closely with Meridian to solve issues and provide resolution to management.
Provides telephone support by answering calls in a timely and polite manner, reflecting the highest quality of customer service. Supporting Registration, Insurance, TES Edits, Copay collection and ETM.
Perform end user training and supervises/assists Training Coordinator I.
Performs other job duties and special projects as assigned by management.
Develop Registration project plans for acquisitions and provide onsite support.
Demonstrates analytical ability and an understanding of the revenue cycle and practice operations.
This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation.
Education:
Required:
High School Diploma or 5-10 years of medical or customer service experience.
Preferred:
Bachelors Degree in Business Management or related degree
Experience:
Required:
Knowledge of medical terminology and computer skills, including understanding of Microsoft Windows applications
Solid experience in Flowcast, IDX Centricity, Ebridge, Invision,Cerner or Epic systems
Excellent communication skills and phone etiquette
Basic knowledge of insurance guidelines
Ability to multitask and work in a fast paced environment
Ability to effectively interact with physicians, patients, and other staff members
Preferred:
GE IDX/Flowcast or Epic Certification
Position Requirement(s): License/Certification/Registration
Required:
Preferred:
GE IDX/Flowcast or Epic Certification
Department Position Summary:
Working under the direction of the Associate Director, Physician Services, this position is responsible for build, maintenance and problem solving in FlowCast and other Physician Services supporting applications. The Operations Support Specialist provides support to over 50 Erlanger multi-specialty practices. Operations Support Specialist will enhance the training program that integrates new information systems solutions into user workflow. Promotes a high level of customer satisfaction during patient and client interactions, accurately follows Erlanger Health System policy and procedures for patient registration and Maintains confidentiality of patient information according to HIPAA and compliance standards.

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