Manager, Collections
Saint John's, NL · On-site
Develop reporting, dashboards, forecasts, and business cases to support operational and executive ... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and ...
Manager, Collections
Saint John's, NL · On-site
Develop reporting, dashboards, forecasts, and business cases to support operational and executive ... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and ...
Director, Off-Premise
Farmers Branch, TX · On-site
Director, Off-Premise Company: Sun Holdings Location: Dallas, TX (Corporate Headquarters ... the operational fluency to manage a complex, multi-brand off-premise ecosystem. Key ...
Director, Off-Premise
Farmers Branch, TX · On-site
Director, Off-Premise Company: Sun Holdings Location: Dallas, TX (Corporate Headquarters ... the operational fluency to manage a complex, multi-brand off-premise ecosystem. Key ...
As the Director of Care, you will contribute to the Extendicare purpose of Helping People Live ... The DOC manages all aspects of care operations, ensuring best practices consistent with Extendicare ...
As the Director of Care, you will contribute to the Extendicare purpose of Helping People Live ... The DOC manages all aspects of care operations, ensuring best practices consistent with Extendicare ...
... Managing Mobilizations/on deck operations; * Create/write offshore work instructions as per DOF guidelines and Cenovus Instruction; * On shift Operational Control directing operations on deck, as ...
Quick apply
... Managing Mobilizations/on deck operations; * Create/write offshore work instructions as per DOF guidelines and Cenovus Instruction; * On shift Operational Control directing operations on deck, as ...
... Managing Mobilizations/on deck operations; * Create/write offshore work instructions as per DOF guidelines and Cenovus Instruction; * On shift Operational Control directing operations on deck, as ...
Quick apply
... Managing Mobilizations/on deck operations; * Create/write offshore work instructions as per DOF guidelines and Cenovus Instruction; * On shift Operational Control directing operations on deck, as ...
... Managing Mobilizations/on deck operations; * Create/write offshore work instructions as per DOF guidelines and Cenovus Instruction; * On shift Operational Control directing operations on deck, as ...
... Managing Mobilizations/on deck operations; * Create/write offshore work instructions as per DOF guidelines and Cenovus Instruction; * On shift Operational Control directing operations on deck, as ...
... Managing Mobilizations/on deck operations; * Create/write offshore work instructions as per DOF guidelines and Cenovus Instruction; * On shift Operational Control directing operations on deck, as ...
... Managing Mobilizations/on deck operations; * Create/write offshore work instructions as per DOF guidelines and Cenovus Instruction; * On shift Operational Control directing operations on deck, as ...
You will manage maintenance staff and contractors in area of responsibility including training ... directed toward equipment reliability, safety and predictability * Work with equipment ...
New
You will manage maintenance staff and contractors in area of responsibility including training ... directed toward equipment reliability, safety and predictability * Work with equipment ...
New
... of Directors * Plans, develops and approves operational policies, procedures, methods and ... Directs the work of all department managers * Primary driver in the development of the annual ...
... of Directors * Plans, develops and approves operational policies, procedures, methods and ... Directs the work of all department managers * Primary driver in the development of the annual ...
Provide quality control review of proposals and geotechnical reports and direct operations in a ... Excellent communication, project management, and organizational skills are essential * Excellent ...
Provide quality control review of proposals and geotechnical reports and direct operations in a ... Excellent communication, project management, and organizational skills are essential * Excellent ...
... manager, but accountable for theperformance, growth and reputation of the Transmission and ... You'll be the bridge between Operations and the business line, thesteward of the order backlog and ...
... manager, but accountable for theperformance, growth and reputation of the Transmission and ... You'll be the bridge between Operations and the business line, thesteward of the order backlog and ...
... manager, but accountable for theperformance, growth and reputation of the Transmission and ... You'll be the bridge between Operations and the business line, thesteward of the order backlog and ...
... manager, but accountable for theperformance, growth and reputation of the Transmission and ... You'll be the bridge between Operations and the business line, thesteward of the order backlog and ...
We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory ...
We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory ...
The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and ...
The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and ...
$14 - $17/hr
The Assistant General Manager (AGM) Provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General ...
$14 - $17/hr
The Assistant General Manager (AGM) Provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General ...
$24 - $27.23/hr
The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and ...
$24 - $27.23/hr
The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and ...
$16.70 - $33.17/hr
The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and ...
$16.70 - $33.17/hr
The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and ...
Talent management, including effectiveness in supervising, directing and developing associates * Consistent execution of operational standards * Ability to foster team collaboration, communication ...
Talent management, including effectiveness in supervising, directing and developing associates * Consistent execution of operational standards * Ability to foster team collaboration, communication ...
Talent management, including effectiveness in supervising, directing and developing associates * Consistent execution of operational standards * Ability to foster team collaboration, communication ...
Talent management, including effectiveness in supervising, directing and developing associates * Consistent execution of operational standards * Ability to foster team collaboration, communication ...
... operations. The Manager, is responsible for ensuring the delivery of high-quality programs, services, facilities and equipment in both aquatic and dryland environments. This role includes direct ...
... operations. The Manager, is responsible for ensuring the delivery of high-quality programs, services, facilities and equipment in both aquatic and dryland environments. This role includes direct ...
Director Operations Manager information
What does a director operations manager do?
A Director Operations Manager is responsible for overseeing the daily operations of an organization or a specific department. They develop and implement operational policies, manage budgets, streamline processes, and ensure that the company meets its goals efficiently. This role often involves supervising teams, coordinating with other departments, and analyzing performance metrics to improve productivity. Their leadership ensures that business operations run smoothly, efficiently, and in alignment with the company's strategic objectives.
What are the key skills and qualifications needed to thrive as a director operations manager?
To thrive as a Director Operations Manager, you need strong leadership, strategic planning, and business management skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, data analytics tools, and Lean Six Sigma or PMP certifications is highly beneficial. Exceptional communication, problem-solving, and team-building abilities help you drive performance and manage change effectively. These skills ensure efficient operations, foster organizational growth, and enable successful execution of company strategies.
How does a director operations manager typically collaborate with cross-functional teams to drive organizational goals?
A Director Operations Manager frequently works alongside departments such as finance, HR, sales, and IT to ensure operational strategies align with broader business objectives. This role involves leading meetings, setting shared goals, and coordinating resources across teams to streamline processes and improve efficiency. Effective communication and relationship-building are key, as the Director must balance priorities, resolve conflicts, and foster a culture of collaboration. By regularly engaging with cross-functional teams, the Director Operations Manager helps to break down silos and drive company-wide initiatives forward.
What is the difference between Director Operations Manager vs Operations Supervisor?
| Aspect | Director Operations Manager | Operations Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple departments, develops strategic plans, manages senior staff | Supervises daily operations, manages frontline staff, ensures operational efficiency |
| Required Credentials | Bachelor’s degree, often MBA, extensive experience in operations management | High school diploma or associate degree, relevant experience in operations |
| Work Environment | Corporate offices, strategic planning settings | Warehouse, manufacturing, retail stores, or service centers |
| Industry Usage | Common in large organizations across various industries | Found in operational roles within specific departments or locations |
The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.
What are the most commonly searched types of Operations Manager jobs in Newfoundland and Labrador?
The most popular types of Operations Manager jobs in Newfoundland and Labrador are:
What are popular job titles related to Director Operations Manager jobs in Newfoundland and Labrador?
For Director Operations Manager jobs in Newfoundland and Labrador, the most frequently searched job titles are:
What job categories do people searching Director Operations Manager jobs in Newfoundland and Labrador look for?
The top searched job categories for Director Operations Manager jobs in Newfoundland and Labrador are:
Full-time
Medical, Dental, Retirement, PTO
Posted 26 days ago
Key responsibilities
Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Job description
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.
Who We Are Looking For
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency.
What You'll Do
- Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
- Use analytics and business insights to optimize collections strategies across the customer lifecycle.
- Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.
- Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
- Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
- Evaluate and implement innovative collections tools, technologies, and digital solutions.
- Support governance, regulatory compliance, and risk management practices across collections operations.
- Manage relationships with third-party collections partners and support vendor performance and strategy.
What You'll Bring
- Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
- 5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
- Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.
- Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
- Experience leading transformation, process improvement, automation, or digital initiatives.
- Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.
- Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
- Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.
What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
- Competitive salary & annual bonus
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering
- Company matching contributions to charities you support
- Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
- Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
- Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
If you are selected to move forward in the recruitment process, here is what you can expect:
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
Who We Are Looking For
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency.
What You'll Do
Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Evaluate and implement innovative collections tools, technologies, and digital solutions.
Support governance, regulatory compliance, and risk management practices across collections operations.
Manage relationships with third-party collections partners and support vendor performance and strategy.
What You'll Bring
Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.
Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
Experience leading transformation, process improvement, automation, or digital initiatives.
Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.
What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
Self-driven career development programs (E.g. MyPath program)
Rogers First: priority in applying to internal roles of interest
Wellness Programs:
Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
If you are selected to move forward in the recruitment process, here is what you can expect:
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
What You'll Do
Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Evaluate and implement innovative collections tools, technologies, and digital solutions.
Support governance, regulatory compliance, and risk management practices across collections operations.
Manage relationships with third-party collections partners and support vendor performance and strategy.
What You'll Bring
Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.
Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
Experience leading transformation, process improvement, automation, or digital initiatives.
Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.
What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
- Competitive salary & annual bonus
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering
- Company matching contributions to charities you support
- Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
- Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
- Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
If you are selected to move forward in the recruitment process, here is what you can expect:
- 15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
...
About Rogers Communications
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
201 - 500 Employees
Headquarters location
Toronto, OH, US