Director Operational Risk Jobs in New Mexico (NOW HIRING)

Why Join Peaks Healthcare?

At Peaks Healthcare, you're not just taking a job—you're joining a team that values your work, supports your growth, and recognizes the impact you make every day.

✔     Supportive, team-oriented environment

✔     Opportunities for advancement and career development

✔     Leadership that values and listens to staff

✔     Meaningful work where you truly make a difference

Position Overview

We are seeking a strategic and results-driven Director of Clinical Operations (Mesa Region) to join the Peaks Healthcare team and play a vital role in driving clinical excellence across our Skilled Nursing Facilities. In this role, you will provide assessment and evaluation of clinical operations for assigned facilities, ensuring optimal outcomes, regulatory compliance, and shared accountability. You will work closely with Regional Directors and facility leadership to identify trends, implement solutions, and promote a culture of continuous improvement—coaching and mentoring clinical leaders while helping shape the future of the organization.

Key Responsibilities

Leadership

•Model clinical confidence and accountability across all levels of the organization

•Identify clinical development opportunities for regional clinicians and facility personnel

•Apply problem-solving and root cause analysis skills to resolve complex clinical concerns

•Articulate and champion the clinical vision and standards of excellence

• Support and facilitate Peaks Healthcare core values, practice standards, and code of conduct

• Establish priorities to leverage resources proactively and avoid crisis situations

Staff Training and Development

•Identify facility strengths and clinical development needs; mentor and develop co-worker and facility clinical leadership in staffing, survey readiness, quality management, and customer service

•Collaborate with interdisciplinary teams to identify educational needs and communicate them to appropriate departments

•Participate in training programs to meet organizational needs and ensure training consistency

Clinical Operations

•Use standard company reports and tools to monitor contract labor, open positions, supply costs, PPD, and other indicators to analyze trends and meet budget expectations

•Monitor staffing ratios to validate compliance with company, state, and federal requirements

•Collaborate with Clinical Reimbursement to ensure documentation adequacy for medical necessity and reimbursement compliance

•Train and direct leadership on survey process management; ensure facility team competency with survey management and implement corrective plans when weaknesses are identified

•Review the Statement of Deficiencies (2567) to determine opportunities for Informal Dispute Resolution (IDR) and facilitate plan of correction completion to meet deadlines

•Oversee Risk Management reporting, ensuring high-risk events and reportable occurrences are communicated and submitted in accordance with State and Federal requirements

•Partner with the Clinical Director of Pharmacy Services on pharmacy initiatives; maintain current knowledge of regulations and communicate changes to the appropriate leaders

Continuous Quality Improvement

•Communicate regularly with the Leadership Team regarding facility and regional quality and operational concerns

•Identify trends and collaborate to implement solutions; monitor effectiveness and sustain improvement

•Validate facility site visits are completed, analyze results, conduct root cause analysis, and provide timely feedback with recommended changes

•Utilize quality management reports (QIQM, Event Management, and other tools) to proactively evaluate and manage operational systems

•Monitor and validate survey trends to manage resident care delivery and sustain substantial compliance

Qualifications

•Registered Nurse (RN) license required

•5–8 years of clinical experience in Long Term Care/Skilled Nursing Facilities

•Working knowledge of long-term care clinical and operational systems, including reimbursement regulations, nursing practices, and federal/state regulatory requirements

•Strong analytical skills with the ability to understand financial systems and budgetary management

•Ability to travel by car and plane, overnight as needed; frequent travel throughout the State of New Mexico expected

Benefits

•Competitive pay

•401K

•Health, dental, and vision insurance

•Paid Time Off (PTO)

•Supportive and collaborative work environment

Grow With Us

At Peaks Healthcare, we are committed to developing our team. Whether you are advancing your career or looking to make a broader impact, we provide opportunities to build your skills, expand your experience, and grow within our organization.

About Us

Peaks Healthcare is a growing company with a team of dedicated regional Directors and Consultants working closely together to consult with Skilled Nursing Facilities throughout Wyoming. More than a workplace, we are a team built on our Core Values—Humility, Dedication, Compassion, Excellence, and Accountability—committed to making a meaningful difference in the lives of our residents every day.

We foster a supportive environment where employees are valued and empowered to succeed—professionally and personally.

Apply Today

Join a team where your work truly matters. Apply now to make a meaningful impact in the lives of our residents.

Equal Opportunity Employer

Peaks Healthcare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic in accordance with applicable laws.

Reasonable Accommodation

Peaks Healthcare is committed to providing reasonable accommodations to individuals with disabilities throughout the application and hiring process. If you require assistance, please contact Human Resources.

Physical Requirements

•Visual and hearing acuity with or without mechanical aid sufficient to perform essential job functions

•Ability to travel by car and plane, including overnight stays, as needed

•Ability to sit, stand, walk, and work at a computer for extended periods