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Director Operational Risk Jobs in Delaware (NOW HIRING)

Sallie_mae

Senior Director, Model Risk

Newark, DE · On-site

What You'll Contribute The Senior Director, Model Risk will be responsible for leading and managing ... risk, operational risk, and other areas that rely on models for decision-making. What You'll Do

New

Sallie Mae

Senior Director, Model Risk

Newark, DE · On-site

What You'll Contribute The Senior Director, Model Risk will be responsible for leading and managing ... risk, operational risk, and other areas that rely on models for decision-making. What You'll Do

New

Citizens

Portfolio Risk Strategies Director

Newark, DE · On-site

Description Portfolio Risk Strategies, Director (RSK590) The Portfolio Risk Strategies, Director ... This position partners closely with Product, Finance, Operations, Fraud, Analytics, Technology ...

New

Citizens

Portfolio Risk Strategies Director

Newark, DE · On-site

Description Portfolio Risk Strategies, Director (RSK590) The Portfolio Risk Strategies, Director ... This position partners closely with Product, Finance, Operations, Fraud, Analytics, Technology ...

New

Citizens

Portfolio Risk Strategies Director

Newark, DE · On-site

Portfolio Risk Strategies, Director (RSK590) The Portfolio Risk Strategies, Director leads a team ... This position partners closely with Product, Finance, Operations, Fraud, Analytics, Technology ...

New

Sallie_mae

Director, Quality Assurance

New Castle, DE · On-site

Additional responsibilities at the direction of the Senior Leadership pertaining to operational risk may be assigned. The Director will engage with business and process owners on a detailed and daily ...

Sallie Mae

Director, Quality Assurance

New Castle, DE · On-site

Additional responsibilities at the direction of the Senior Leadership pertaining to operational risk may be assigned. The Director will engage with business and process owners on a detailed and daily ...

Global Payments

Advance the maturity and efficiency of cyber risk operations by leveraging automation, intelligent ... direct reporting relationships, delivering measurable risk reduction and business outcomes. * Deep ...

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All JobsOperational Risk JobsDirector Operational Risk JobsDirector Operational Risk Jobs in Delaware

Director Operational Risk information

See Delaware salary details

$54K

$143.3K

$260.2K

How much do director operational risk jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director operational risk in Delaware is $143,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,600.00 and $167,600.00 per year, depending on experience, location, and employer.

What does a Director of Operational Risk do?

A Director of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, implement controls, and ensure compliance with relevant regulations. This role typically involves collaborating with different departments, reporting to senior management, and overseeing risk assessments and audits. The goal is to minimize losses and protect the organization from potential operational failures or external threats.

How does a Director of Operational Risk typically collaborate with other departments to manage enterprise-wide risks?

A Director of Operational Risk works closely with teams across the organization—including compliance, internal audit, IT, and business unit leaders—to identify, assess, and mitigate potential risks. This collaboration often involves organizing risk assessments, sharing best practices, and developing response strategies for incidents. Regular cross-functional meetings and reporting are common, ensuring that risk management is integrated into day-to-day business operations. Effective communication and relationship-building are crucial for success in this role, as the Director must foster a risk-aware culture throughout the company.

What is the difference between Director Operational Risk vs Risk Manager?

AspectDirector Operational RiskRisk Manager
CredentialsTypically requires advanced degrees (e.g., MBA, Risk Management certifications)Often requires similar certifications but may have less emphasis on advanced degrees
Work EnvironmentStrategic, leadership-focused, overseeing risk frameworks across departmentsOperational, focused on identifying and mitigating specific risks within teams
Employer & Industry UsageCommon in banking, finance, insurance, and large corporationsFound across various industries including finance, healthcare, and manufacturing

The main difference is that the Director of Operational Risk typically holds a senior leadership role responsible for setting risk strategies and policies, while the Risk Manager focuses on implementing risk mitigation measures at the operational level. Both roles require relevant certifications and experience, but the Director position involves broader strategic oversight.

What are the key skills and qualifications needed to thrive as a Director of Operational Risk, and why are they important?

A Director of Operational Risk needs deep knowledge of risk management frameworks, regulatory requirements, and operational processes, typically supported by a degree in finance, business, or a related field. Familiarity with risk assessment tools, data analytics platforms, and certifications such as FRM or CRM is highly valued. Strong leadership, analytical thinking, and effective communication are essential soft skills for guiding teams and influencing stakeholders. These competencies are crucial for identifying, assessing, and mitigating risks that could impact organizational objectives and regulatory compliance.
What are the most commonly searched types of Operational Risk jobs in Delaware? The most popular types of Operational Risk jobs in Delaware are:
What are popular job titles related to Director Operational Risk jobs in Delaware? For Director Operational Risk jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Director Operational Risk jobs in Delaware look for? The top searched job categories for Director Operational Risk jobs in Delaware are:
What cities in Delaware are hiring for Director Operational Risk jobs? Cities in Delaware with the most Director Operational Risk job openings:
Director Operational Risk jobs near you
Fraud Risk, Senior Group Manager

Fraud Risk, Senior Group Manager

Citigroup, Inc.

Wilmington, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Managing Director (Fraud Risk Function Group Manager - C16)
2nd LOD Fraud Risk Management is seeking to hire a Head of External and Internal Fraud Risk who will be working closely with Business and Cluster Operational and Fraud Risk Officers in dispensing their key External and Internal Fraud risk oversight responsibilities to ensure well- coordinated risk assessments, risk identification, measurement/monitoring and timely remediation of key gaps including appropriate enterprise-level aggregation of the risks.
This role is part of the Second Line of Defence (2LOD) and is critical in providing independent oversight, assurance, and effective challenge to the bank's Operational & Fraud Risk management activities. The ideal candidate will have a deep understanding of Fraud, Operational & compliance risks within the banking / payments industry, strong analytical skills, ability to influence and collaborate with stakeholders across the organization and lead a team of dedicated resources in managing various facets of Fraud & Operational Risks. Key responsibilities include identifying, assessing, and mitigating operational & fraud risks, ensuring compliance with regulations and internal policies, and providing strategic guidance on various risk management initiatives.
Key Responsibilities
  • Provide independent oversight and assurance over the bank's Operational and Fraud Risk management frameworks, ensuring compliance with regulatory requirements and internal policies.
  • Lead risk assessments and reviews of business units to identify, assess, and monitor fraud and operational risks, specifically focused on Cards, Retail Lending & Payments, Investments, Institutional Payments and Internal Fraud Risk.
  • In partnership with the 1LOD Enterprise Risk and Control function owner, provide the Business with operational risk guidance and advice through proactive engagement in strategic business initiatives / transactions and large remediation efforts.
  • Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the First Line of Defence (1LOD).
  • Lead strategic planning sessions devising comprehensive plans that align with the organization's goals & objectives.
  • Represent the fraud & operational risk function with Regional & Business Executives to ensure appropriate levels of investment are made in controls, in relation to business product direction and emerging threats.
  • Where necessary, conduct independent second line risk assessments (e.g., reviewing significant control breaks that impact multiple risk categories, lessons learned and near misses) and root cause assessments (e.g., reviewing themes of issues across multiple businesses/ clusters).
  • In partnership with Business/ Cluster risk officers, approve significant exceptions to the Global Operational Risk Policy for the risk category and the Enterprise Fraud Risk Management Policy, and conduct periodic review of exceptions/ waivers. Escalate significant or unaddressed risk issues and control environment concerns to BRCC and other governance forums as well as to Risk leadership.

Management and Leadership Characteristics:
  • Broad experience in risk management including a successful track record of managing complex risk management programs at a financial services, fintech or a payments organization.
  • Business understanding of the consumer lending, wealth management and Payment products that Citi offers and how risk management practices contribute to other work across Citi / understand downstream impacts of decisions made
  • Strong leadership skills with a proven track record of working with a diverse range of skill sets and perspectives, recognizing that the power of Citi is the sum of its parts
  • Outstanding communication and influencing skills through all levels of the organization, with the ability to articulate & present complex risk concepts.
  • Ability to constructively challenge others at all levels and across boundaries to deliver better results.
  • Continuous improvement mind-set to solve for root causes, assess impact of actions and adjust as needed; simplify and standardize at every opportunity.
  • Strong regulatory engagement/ communication skills.

Education, Knowledge and Experience Qualifications:
  • A seasoned risk professional with 15+ years Fraud or Operational Risk Management expertise in Banking, Payments, or Fintech arena.
  • Established Fraud subject matter expertise with deep understanding of External Fraud & Internal Fraud, and the ability to work with other financial crime disciplines.
  • Proven record of delivering tangible outcomes in Fraud & Operational Risk management, demonstrating ability to apply expertise effectively & drive meaningful results.
  • Excellent problem solving and interpersonal skills with flexibility to navigate dynamic business environments.
  • Ability to think strategically & develop long-term risk management plans and solutions.
  • Master's Degree/specialized training in operational risk management and / or payments, engineering related fields highly preferred

Job Family Group:
Risk Management
Job Family:
Operational Risk
Time Type:
Full time
Primary Location:
Wilmington Delaware United States
Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Analytical Thinking, Control Monitoring, Credible Challenge, Governance, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 18, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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