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Director Operation Process Improvement Jobs (NOW HIRING)

We're hiring a Process Improvement Associate to join our Network Operations team. Oscar is the ... You will report into the Director, Network Ops Governance & Oversight. Work Location: This position ...

$80 - $100/hr

Three (3) years of direct experience in process improvement related to optimizing business ... operations. * Monitor the performance of implemented solutions and make necessary adjustments to ...

We're hiring a Process Improvement Associate to join our Network Operations team. Oscar is the ... You will report into the Director, Network Ops Governance & Oversight. Work Location: This is a ...

Process Improvement Leader

Kingsport, TN · On-site

$107K/yr

Operations Support • Contribute to the introduction of new products and their transition to production. • Act as a technical expert and support operations teams in process optimization. • ...

Process Improvement Analyst

Miami, FL · On-site

$68K - $85K/yr

The Process Improvement Analyst drives process improvement and continuous improvement initiatives across clinical and administrative operations, applying Lean Six Sigma methodologies to identify ...

Manage assigned and Self-directed initiatives and projects focusing on achieving corporate goals ... Connect with management and the operation for successful implementation of projects. * Define value ...

Process Improvement Engineer

Clinton, NC · On-site

$94K/yr

You will participate in and facilitate training workshops that drive operational and cultural ... as directed by law. If you are an individual with a disability and would like to request a ...

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Director Operation Process Improvement information

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$49.5K

$113.5K

How much do director operation process improvement jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director operation process improvement in the United States is $108,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Director Operation Process Improvement jobs?

For Director Operation Process Improvement jobs, the most frequently searched job titles are:

Infographic showing various Director Operation Process Improvement job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, 2% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $108,847 per year, or $52.3 per hour.

Associate, Process Improvement

Tempe, AZ • Hybrid

Oscar Health
Insurance Services • 1 - 5K employees

$87K - $114K/yr

Full-time

PTO

Posted 9 days ago


Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

264th of 315 rated insurance


Job description

Hi, we're Oscar. We're hiring a Process Improvement Associate to join our Network Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Associate, Process Improvement is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. The position leads the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. This requires collecting and documenting business requirements, building and managing project plans, documenting key project decisions, managing project governance, applying frameworks, analyzing data, and developing and communicating risk mitigation strategies across disparate initiatives and stakeholders at the same time.

You will report into the Director, Network Ops Governance & Oversight.

Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
  • Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
  • Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
  • Mentors team members and promotes colleagues' growth and professional development
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • A bachelor's degree or 3+ years commensurate experience
  • 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting
  • 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
  • 2+ years of experience with end to end project management
  • 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
  • 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Bonus points:

  • Bachelor's degree in Engineering, Business Administration, or other related field
  • Lean Six Sigma Green Belt certification or higher

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