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At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.

The Senior Director, Legal Operations Consulting is responsible for leading and overseeing legal operations consulting services within the organization. This role requires strong leadership, communication, and analytical skills to ensure successful client satisfaction and alignment with organizational goals.

Essential Job Responsibilities

• Lead and oversee legal operations consulting teams to deliver high-quality results.
• Develop and implement legal operations consulting plans, timelines, and budgets.
• Coordinate with stakeholders to gather legal operations consulting requirements and ensure alignment with organizational goals.
• Monitor legal operations consulting progress and make necessary adjustments to ensure timely completion.
• Provide regular updates and reports to senior management on legal operations consulting status.
• Identify and mitigate potential risks and issues that may impact legal operations consulting success.
• Foster a collaborative and productive work environment within the legal operations consulting team.

Qualifications & Requirements

Education

• Required: Bachelor's degree in Business Administration, Information Systems, or a related field.
• Preferred: Master's degree in Business Administration or a related field.

Experience

• Required: Minimum of 10 years of experience in legal operations consulting or a related field.
• Preferred: Experience in leading legal operations consulting teams and managing large-scale legal operations consulting projects.

Skills

• Business Intelligence (BI)
• Business Process Improvements
• Coaching
• Communication
• Contract Management
• End-to-End Project Management
• Leadership
• Legal Services Management
• Marketing
• Operational Efficiency
• Operations Management
• People Management
• Strategic
• Technical Operations

Certifications

• Required: None.
• Preferred: Certified Legal Operations Professional (CLOP) or equivalent certification.

Physical Requirements

• Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

Your specific salary will be determined based on several factors:

• Location-based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

Enterprise Decision Making

• Uses deep business and financial insight to guide strategic decisions, resource allocation, and thought leadership.
• Uses financial and market expertise for long-term direction.
• Builds strategic partnerships.
• Promotes a customer-first mindset.
• Allocates global resources for innovation and growth.

Cultivates a Growth Mindset

• Fosters innovation through curiosity, smart risk-taking, and adaptabilityaligning change with strategy for lasting impact.
• Promotes curiosity and forward-thinking.
• Builds a culture of innovation through partnerships.
• Drives innovation to meet client needs.
• Leads innovation with a clear vision.
• Aligns innovation with market trends.

Builds Talented Teams

• Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.
• Focuses on employee engagement.
• Builds a strong talent pipeline.

Fosters Relationships & Collaboration

• Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
• Builds trust-based partnerships.
• Nurtures long-term relationships.
• Removes collaboration barriers.
• Celebrates cross-team success.

Engages & Influences

• Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
• Uses storytelling to build buy-in.
• Aligns communication with organizational goals.
• Guides alignment through strong engagement.

Maximizes Performance

• Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.
• Uses data to identify improvement opportunities.
• Makes informed decisions.
• Aligns team goals with broader strategy.
• Empowers teams to manage their own goals.
• Translates vision into clear priorities.
• Prepares for disruptions with strong change management.

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.