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Director Online Reputation Management Jobs in Decatur, GA

company178

Leasing Consultant

Atlanta, GA · On-site

$20 - $22/hr

... review, online reputation building, resident event coordination, and community engagement ... Six months to one year experience in Property Management Leasing and Sales and/or Relatable ...

company178

Leasing Consultant

Atlanta, GA · On-site

$18 - $22/hr

... review, online reputation building, resident event coordination, and community engagement ... Six months to one year experience in Property Management Leasing and Sales and/or Relatable ...

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All JobsOnline Reputation Management JobsDirector Online Reputation Management JobsDirector Online Reputation Management Jobs in Decatur, GA

Director Online Reputation Management information

See Decatur, GA salary details

$22.9K

$118.6K

$185K

How much do director online reputation management jobs pay per year?

As of Jul 18, 2026, the average yearly pay for director online reputation management in Decatur, GA is $118,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $144,000.00 per year, depending on experience, location, and employer.

What does a Director of Online Reputation Management do?

A Director of Online Reputation Management oversees strategies and initiatives to shape, protect, and enhance a company's or individual’s presence on the internet. This includes monitoring digital channels for brand mentions, managing responses to reviews or negative publicity, and developing campaigns to foster a positive image. They collaborate with marketing, PR, and customer service teams to ensure consistent messaging and address any reputational risks. Their main goal is to maintain a favorable public perception and mitigate any potential damage to the brand’s reputation online.

What is an online reputation manager?

An online reputation manager is a professional responsible for monitoring, influencing, and maintaining a positive digital presence for individuals or organizations. They use tools like search engine optimization, content management, and social media strategies to address negative information and promote favorable content. This role often requires skills in communication, analytics, and familiarity with reputation management software.

How does a Director of Online Reputation Management typically collaborate with other departments to protect and enhance a company's brand image?

A Director of Online Reputation Management works closely with teams such as marketing, public relations, customer service, and legal to create a unified strategy for monitoring and responding to online feedback. They coordinate with marketing to ensure brand messaging is consistent across all digital platforms, collaborate with PR during crisis situations, and work with customer service to address negative reviews or comments effectively. This role often involves leading cross-functional meetings to align reputation management strategies and ensure all departments are prepared to respond quickly to potential online risks. Such collaboration is vital for maintaining a positive and resilient brand image.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media executives, media directors, and digital marketing managers often earn $150,000 or more annually, especially with extensive experience and leadership responsibilities. These positions typically require strong strategic skills, industry knowledge, and sometimes advanced certifications or degrees. Compensation varies based on company size, location, and individual expertise.

How much do reputation managers make?

Reputation managers, often working in online reputation management or digital PR roles, typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Senior or specialized reputation managers with certifications and advanced skills can earn higher salaries, especially in larger organizations or agencies.

What are the key skills and qualifications needed to thrive as a Director of Online Reputation Management, and why are they important?

To thrive as a Director of Online Reputation Management, you need expertise in digital marketing, brand management, crisis communication, and analytics, usually supported by a relevant degree and experience in public relations or communications. Proficiency with social listening tools, SEO platforms, analytics dashboards, and content management systems is typically required. Exceptional leadership, strategic thinking, and strong interpersonal skills set top performers apart in this role. These skills and qualities are essential to proactively safeguard brand reputation, manage crises effectively, and maintain a positive online presence.

What is another name for reputation management?

Reputation management is also known as online image management or brand reputation management. It involves monitoring and influencing public perception of an individual or organization, often using tools like social media monitoring and SEO strategies. For a Director of Online Reputation Management, understanding these terms is essential for developing effective strategies.
What are popular job titles related to Director Online Reputation Management jobs in Decatur, GA? For Director Online Reputation Management jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Director Online Reputation Management jobs in Decatur, GA look for? The top searched job categories for Director Online Reputation Management jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Online Reputation Management jobs? Cities near Decatur, GA with the most Director Online Reputation Management job openings:
Director Online Reputation Management jobs near you
Marketing Manager - Digital & Growth

Marketing Manager - Digital & Growth

Reliable Heating & Air

Kennesaw, GA • On-site

Full-time

Posted 22 days ago

Job description


SUMMARY

Reliable Heating & Air is seeking a strategic and performance-driven Marketing Manager with strong digital marketing expertise to support growth across our US brands. This role blends broad marketing management responsibilities with a strong focus on growth marketing, lead generation, analytics, and digital performance.

Reporting directly to the Director of Marketing, this individual will oversee a multi-million-dollar digital marketing budget and help drive customer acquisition across multiple brands and markets. The ideal candidate is highly analytical, collaborative, creative, and comfortable operating in a fast-paced environment where priorities evolve quickly.

This role will manage a team of three direct reports, including a Digital Marketing Analyst, and will work closely with agency partners, internal stakeholders, operations, finance, creative, and leadership teams to optimize lead generation, campaign performance, and marketing efficiency.

The right candidate has a strong understanding of performance marketing and customer acquisition while also being able to operate as a well-rounded marketing leader across brand, operations, reporting, vendor management, and strategic initiatives.

Salary: 90K -110K DOE


ESSENTIAL FUNCTIONS

Leadership & Marketing Management

  • Lead, mentor, and develop a small marketing team
  • Partner with Director in managing and optimizing a $5M+ digital marketing budget across multiple brands and channels.
  • Support overall marketing budget management across multiple brands, including budget pacing, vendor coordination, invoice reconciliation, and spend tracking.
  • Collaborate with agency partners, internal creative resources, and vendors to execute and optimize campaigns.
  • Collaborate cross-functionally with operations, finance, leadership, and creative teams to support growth initiatives and marketing performance.
  • Collaborate on broader marketing initiatives including sponsorship activations, local promotions, events, and brand campaigns.
  • Support integration and transition efforts related to acquisitions, new locations, platform migrations, and evolving marketing systems.

Growth Marketing & Digital Performance

  • Oversee paid search, LSAs, paid social, SEO, retargeting, and other digital customer acquisition initiatives with a focus on lead generation and ROI.
  • Develop testing strategies across creative, landing pages, targeting, offers, and new channels to improve efficiency and conversion rates.
  • Drive website optimization efforts focused on conversion rate improvement and customer experience.
  • Support marketing technology integrations, CRM workflows, automation initiatives, and lead tracking improvements.
  • Support customer lifecycle marketing initiatives including email, SMS, membership retention, reactivation, and database-driven campaigns focused on lead generation, retention, and customer value growth.
  • Oversee online reputation and review-generation initiatives across multiple brands and locations.
  • Develop a deep understanding of customer acquisition funnels and lead quality across all brands and markets.
  • Monitor campaign performance and marketing KPIs while identifying trends, opportunities, and actionable insights.
  • Identify opportunities to improve marketing processes, automation, reporting efficiency, and team workflows using emerging tools and AI-enabled solutions.
  • Stay current on evolving digital marketing trends, AI-enabled tools, consumer behavior shifts, and platform changes.

Analytics, Reporting & Strategic Insights

  • Build and maintain reporting dashboards and provide recurring performance updates to leadership.
  • Prepare recurring executive-level reporting and presentations across multiple brands, including lead performance, campaign insights, budget pacing, market trends, and growth opportunities.
  • Analyze campaign, customer, and market data to develop actionable recommendations that improve lead generation, customer acquisition, and marketing efficiency.


QUALIFICATIONS

  • Bachelor’s degree in Marketing, Business, Communications, or related field preferred.
  • 6+ years of experience in marketing with strong exposure to digital marketing, growth marketing, and lead generation.
  • Experience managing significant digital advertising budgets and performance-driven campaigns.
  • Experience with email marketing, CRM/customer database marketing, and customer lifecycle campaigns preferred.
  • Strong knowledge of Google Ads, LSAs, SEO, paid social, website analytics, GA4, GTM, and marketing attribution.
  • Experience leading agencies, vendors, or small internal teams.
  • Strong analytical mindset with the ability to interpret data and make data-driven decisions.
  • Excellent communication, organizational, and project management skills.
  • Comfortable working in a fast-paced, collaborative, and evolving environment.
  • Experience in home services, multi-location businesses, or high-consideration consumer products/services is a plus.
  • Experience with ServiceTitan or similar CRM/marketing platforms preferred.

If you're a strategic thinker with a passion for digital marketing and a proven track record of driving results, we want to hear from you! Join us in shaping the future of home comfort and making a meaningful impact in the lives of our customers. Apply now to be considered for this exciting opportunity!

Please note that any offer of employment is conditional upon successful completion of a background check, drug screen, and motor vehicle record review (as applicable).

Reliable is proud to be an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees. We do not discriminate in our employment practices based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy or related condition, marital status, military or veteran status or any other basis protected by federal, state, or local law.