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Director Of Ticket Operations Jobs in Springfield, MA

ServiceNet

Director of Operations

Holyoke, MA · On-site

$60K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tuition assistance Residential Director of Operations Department: Developmental Brain Injury Services (DBIS) Residential Programs - Hampden County Headquarters: Holyoke, MA Full-Time Starting Salary ...

ServiceNet

Director of Operations

Holyoke, MA · On-site

$60K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tuition assistance Residential Director of Operations Department: Developmental Brain Injury Services (DBIS) Residential Programs - Hampden County Headquarters: Holyoke, MA Full-Time Starting Salary ...

flowcontrol

Director of Operations

Northampton, MA

Position Overview As Director of Operations, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned ...

flowcontrol

Director of Operations

Northampton, MA

Position Overview As Director of Operations, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned ...

flowcontrol

Director of Operations

Northampton, MA

Position Overview As Director of Operations, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned ...

RUG PAD USA LLC

Director of Operations

Suffield, CT

  • Medical

  • Retirement

  • PTO

The Role We are hiring a Director of Operations to own everything that happens after the sale is made -- and much of what happens before it. This leader will run manufacturing, warehousing ...

RugPadUSA

Director of Operations

Suffield, CT · On-site

$220K - $254K/yr

  • Medical

  • Retirement

  • PTO

The Role We are hiring a Director of Operations to own everything that happens after the sale is made - and much of what happens before it. This leader will run manufacturing, warehousing ...

Boca Recovery Center

Director of Operations

Springfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support ...

Boca Recovery Center

Director of Operations

Springfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support ...

Boca Recovery Center

Director of Operations

Springfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support ...

Flow Control Group

Director of Operations

Northampton, MA · On-site

$125K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Operational Leadership: Direct all aspects of cleanroom manufacturing, assembly, supply chain, and quality operations to uphold Purity One's standards of precision and GMP compliance. * Strategic ...

Ttmtech

Director of Operations

Stafford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director of Operations for the Stafford division is responsible for leading and executing manufacturing operations within a defined site segment to deliver products in the most cost-efficient ...

Viant

Director of Operations

Brimfield, MA · On-site

$180 - $210K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations you will provide leadership, focus and direction to enhance growth-orientated manufacturing performance of a specific facility or grouping of facilities in support of ...

medplast

Director of Operations

Brimfield, MA

$180 - $210K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations you will provide leadership, focus and direction to enhance growth-orientated manufacturing performance of a specific facility or grouping of facilities in support of ...

medplast

Director of Operations

Brimfield, MA · On-site

$180 - $210K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations you will provide leadership, focus and direction to enhance growth-orientated manufacturing performance of a specific facility or grouping of facilities in support of ...

medplast

Director of Operations

Brimfield, MA · On-site

$180 - $210K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations you will provide leadership, focus and direction to enhance growth-orientated manufacturing performance of a specific facility or grouping of facilities in support of ...

SSP Group

Director of Restaurant Operations

Windsor Locks, CT

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director of Operations or Regional Operations leadership experience within airport food & beverage operations. * Experience leading large, geographically dispersed, multi-brand restaurant portfolios.

SSP Group

Director of Restaurant Operations

Windsor Locks, CT · On-site

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director of Operations or Regional Operations leadership experience within airport food & beverage operations. * Experience leading large, geographically dispersed, multi-brand restaurant portfolios.

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All JobsOf Ticket Operations JobsDirector Of Ticket Operations JobsDirector Of Ticket Operations Jobs in Springfield, MA

Director Of Ticket Operations information

See Springfield, MA salary details

$33.9K

$107.3K

$178.9K

How much do director of ticket operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for director of ticket operations in Springfield, MA is $107,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of ticket operations?

To thrive as a Director of Ticket Operations, you need expertise in ticket sales management, revenue optimization, and a background in business administration or a related field. Familiarity with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is essential. Strong leadership, problem-solving, and customer service skills help you lead teams and resolve issues efficiently. These skills ensure smooth and profitable ticketing operations, high customer satisfaction, and effective event management.

What are some common challenges faced by a director of ticket operations when managing large-scale events?

A Director of Ticket Operations often encounters challenges related to balancing high demand with system capacity, ensuring seamless ticket delivery, and managing last-minute ticketing issues. Coordinating with multiple departments—such as marketing, finance, and IT—is essential to provide accurate reporting and customer support. Staying updated on the latest ticketing technologies and fraud prevention methods is also crucial to maintain a smooth and secure ticketing process for both the organization and event attendees.

What is the difference between Director Of Ticket Operations vs Ticketing Manager?

AspectDirector Of Ticket OperationsTicketing Manager
ResponsibilitiesOversees ticketing strategies, manages large teams, and develops policies for ticket sales and distributionManages daily ticketing operations, handles customer service issues, and ensures ticketing system functionality
Required CredentialsBachelor's degree, experience in ticketing or event management, leadership skillsBachelor's degree or relevant experience, knowledge of ticketing software, customer service skills
Work EnvironmentLeadership role in stadiums, arenas, or event venues, often in a corporate settingOperational setting within venues or ticketing offices, interacting directly with staff and customers

The main difference is that the Director Of Ticket Operations holds a strategic leadership role overseeing the entire ticketing process, while the Ticketing Manager focuses on daily operations and customer interactions. Both roles require similar credentials and work in related environments, but the director position involves higher-level planning and management responsibilities.

What job categories do people searching Director Of Ticket Operations jobs in Springfield, MA look for?

The top searched job categories for Director Of Ticket Operations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Director Of Ticket Operations jobs?

Cities near Springfield, MA with the most Director Of Ticket Operations job openings:

Director Of Ticket Operations jobs near you
Infographic showing various Director Of Ticket Operations job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,304 per year, or $51.6 per hour.

Director of Operations

ServiceNet

Holyoke, MA • On-site

$60K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance

Residential Director of Operations
Department: Developmental Brain Injury Services (DBIS)
Residential Programs – Hampden County
Headquarters: Holyoke, MA
Full-Time
Starting Salary: $60,000–$66,160 (Based on Experience and Certifications)

About the Role
ServiceNet is seeking a dedicated and mission-driven Director of Operations to join our Developmental Brain Injury Services (DBIS) division in Hampden County. In this vital leadership role, you will provide operational and strategic support to DBIS residential programs, ensuring high-quality services for individuals with developmental delays and/or brain injuries.
Key Responsibilities
  • Partner with the Vice President or Division Director to lead and improve program operations across the division.
  • Manage logistics and planning for new residential admissions and transitions.
  • Identify, set up, and oversee physical site operations for new programs, ensuring compliance with regulatory standards.
  • Actively participate in Residential Services development initiatives and project work.
  • Support Program Directors in licensing readiness, regulatory compliance, and follow-up on corrective actions.
  • Provide fiscal guidance to help programs operate within budgetary constraints.
  • Build and maintain strong relationships with internal teams and external partners.
  • Foster a positive, inclusive work culture aligned with ServiceNet’s mission and values.
  • Participate in the on-call leadership rotation.
  • Perform other duties as assigned by the Vice President or designee.
Qualifications
  • Demonstrated experience working with individuals with developmental delays and/or brain injuries
  • Bachelor's degree in a related field preferred, or equivalent experience (minimum of 3 years full-time in a relevant role)
  • 3–5 years of proven management experience in human services or related field
  • Strong communication, organizational, and computer skills
  • Valid driver’s license and an acceptable driving record
  • Certification in Medication Administration (MAP)
Perks & Benefits: We invest in our people the way we invest in our mission—with trust, vision, and heart
  • Mileage reimbursement
  • Generous paid time off
  • Comprehensive health & dental insurance
  • 403(B) retirement plan with employer match
  • Paid life insurance & long-term disability coverage
  • Tuition assistance and advancement opportunities
  • A culture of compassion, connection, and clinical excellence

Why Work With Us?
Because what we do changes lives—and so will you. As part of a passionate team on the frontlines of recovery, you’ll find not just a job, but a calling.
About ServiceNet 
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.   
 
Join the Heart of Healing
Apply now and bring your leadership to a space where lives are rebuilt, hope is restored, and every day makes a difference.
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #JobsThatMatter

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