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Director Of Strategic Operations Jobs (NOW HIRING)

National Director of Strategic Growth Location: Remote (United States) | National Travel Required ... Collaborate with Operations, Clinical Leadership, Credentialing, Marketing, and Finance to ensure ...

Our strategic partners are life insurance and/or financial advisors who recognize the benefits of partnering with Schechter on advanced life insurance designs and premium financing programs. These ...

Director of Strategic Partnerships

Austin, TX · On-site +1

$180K - $240K/yr

Drive execution of joint GTM strategies, including sales enablement, marketing campaigns, solution alignment, and co-selling motions. * Influence and align product strategy with assigned partner ...

You'd rather roll up your sleeves and do the work than philosophize about strategy, and you see coaching as a way to win more. You likely: - Have 3-7+ years of full-cycle B2B sales experience ...

Via is hiring a Director of Strategy & Operations to lead part of our West Coast portfolio. This is a significant regional P&L leadership role: you will start out by directly managing markets and a ...

Via is hiring a Director of Strategy & Operations to lead part of our West Coast portfolio. This is a significant regional P&L leadership role: you will start out by directly managing markets and a ...

Via is hiring a Director of Strategy & Operations to lead part of our West Coast portfolio. This is a significant regional P&L leadership role: you will start out by directly managing markets and a ...

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Director Of Strategic Operations information

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$21K

$134.6K

$260K

How much do director of strategic operations jobs pay per year?

As of Sep 11, 2026, the average yearly pay for director of strategic operations in the United States is $134,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $183,500.00 per year, depending on experience, location, and employer.

What does a director of strategic operations do?

A Director of Strategic Operations is responsible for overseeing the development and implementation of business strategies to improve efficiency, productivity, and profitability within an organization. They analyze current operational processes, identify areas for improvement, and collaborate with other leaders to execute strategic plans. Their role often includes managing cross-functional teams, setting performance goals, and ensuring that operational initiatives align with the company's overall objectives. This position requires strong leadership, analytical, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a director of strategic operations, and why are they important?

To thrive as a Director Of Strategic Operations, you need expertise in business strategy, operational management, and financial analysis, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with project management software, data analytics tools, and enterprise resource planning (ERP) systems is crucial. Exceptional leadership, cross-functional communication, and problem-solving skills help drive alignment and motivate teams across departments. These abilities are essential for optimizing organizational performance and ensuring successful execution of strategic initiatives.

How does a director of strategic operations typically collaborate with other departments to drive organizational goals?

A Director of Strategic Operations works closely with leaders across departments such as finance, marketing, and human resources to align operational initiatives with the company's strategic objectives. This role often involves facilitating cross-functional meetings, leading project teams, and ensuring that resources are allocated efficiently to meet key performance indicators. By acting as a bridge between executive leadership and operational teams, the Director helps to translate high-level goals into actionable plans, fostering a culture of collaboration and accountability throughout the organization.

What is the difference between Director Of Strategic Operations vs Operations Manager?

AspectDirector Of Strategic OperationsOperations Manager
ResponsibilitiesOversees strategic planning, long-term initiatives, and cross-departmental projectsManages daily operations, team supervision, and process improvements
Required CredentialsBachelor's or Master's in Business, Management, or related field; extensive experienceBachelor's degree; experience in operations or management roles
Work EnvironmentStrategic planning sessions, executive meetings, cross-functional collaborationOn-the-ground management, team oversight, operational workflows

The Director Of Strategic Operations focuses on high-level strategic planning and long-term growth, often working with executives. In contrast, the Operations Manager handles daily operational tasks and team management. Both roles require strong leadership and industry knowledge, but their scope and focus differ significantly.

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Infographic showing various Director Of Strategic Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $134,553 per year, or $64.7 per hour.

Director of Strategic Planning and Operations

Chicago, IL • On-site

Jet Support Services, Inc.
Aviation • 51 - 200 employees

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago


Job description

About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client - regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
POSITION SUMMARY
This position is the backbone of Maintenance Operations, supporting the different business leaders across the team, including the Airframe and Engine businesses. The role is primarily focused on the planning side, ensuring JPE and JSSI work diligently and proactively on parts planning, owning all cost avoidance planning and execution, and serving as the single point through which all vendor agreements are administered. Ultimately, this advanced planning strategy, paired with disciplined execution, will directly improve customer service and reduce our overall maintenance costs.
KEY RESPONSIBILITIES:
1. Cost Savings Identification and Management
  • Lead the identification, tracking, and execution of all cost savings opportunities across airframe and engine maintenance events, including alternatives to full shop visits.
  • Collaborate closely with the Director of FP&A and the Technical Team to quantify, evaluate, and prioritize cost avoidance strategies.
  • Develop and maintain a cost savings pipeline tracker, reporting progress and outcomes to the EVP of Maintenance Operations on a regular basis.
  • Champion a cost-conscious culture within the Maintenance Operations team, ensuring all viable alternatives to traditional shop events are assessed before commitment.

2. Operational Decision Support for Engine and Airframe Events
  • Provide analytical and strategic support to Regional Directors and Field Teams in selecting the optimal maintenance solution for each engine and airframe event.
  • Leverage JSSI's contractual terms with approved vendors to ensure the most cost-effective and operationally sound choices are made.
  • Serve as the internal subject matter expert on vendor capabilities, pricing structures, and agreement terms to guide field-level decisions.
  • Develop decision frameworks and playbooks to streamline event routing and vendor selection across the organization.

3. Vendor Relationship Management and Agreement Administration
  • Own and administer all vendor and agreements within the Maintenance Operations portfolio, ensuring terms are clearly documented, communicated, and adhered to.
  • Proactively monitor vendor performance and compliance with contracted terms, escalating discrepancies and driving resolution.
  • Track and analyze spend with strategic vendors, identifying trends, risks, and opportunities for renegotiation.
  • Lead proactive engagement with vendors ahead of agreement renewals and expirations, ensuring JSSI is never caught in an unfavorable position.
  • Collaborate new and renewal agreements in alignment with the EVP's strategic objectives, supported by data-driven insights.

4. JPE (JSSI Parts and Engines) Relationship and Procurement Optimization
  • Act as the primary liaison between Maintenance Operations and JPE, fostering a strong internal partnership to maximize procurement through JPE channels.
  • Track and report all Maintenance Operations spend directed through JPE, setting targets and monitoring performance against them.
  • Provide regular reporting and insights to the EVP on JPE spend, utilization trends, and opportunities for increased internal sourcing.

5. Rental Asset Planning & Scheduling
  • Oversee alongside the JPE Rental Team all the planning and scheduling for JSSI Events- including engines, and APUs.
  • Deliver and update a mid and long-term forecast for Rental Engine requirements.

6. Maintenance Forecast & Data Enhancement
  • Partner closely with the Maintenance FP&A Director to ensure the accuracy and integrity of all maintenance cost forecasts, including engine and airframe events, across the enrolled fleet.
  • Develop and maintain reporting tools and dashboards that give the EVP of Maintenance Operations real-time visibility into cost performance, forecast accuracy, and key operational metrics.

7. Growth Planning & Workforce Strategy Support
  • Support the Customer Support Regional Directors with all aspects of growth planning across their regions-from a headcount, asset distribution, and potential hires perspective.
  • Maintain an up-to-date scorecard and supporting metrics to track growth progress against plan.
  • Collaborate constantly with managers across Maintenance Operations to validate assumptions and refine growth needs.
  • With the use of scorecards and metrics Provide the EVP of Maintenance Operations with an updated, consolidated view of business and growth needs on a regular basis.

REQUIRED QUALIFICATIONS:
  • Bachelor's degree in Business Administration, Operations Management, Aviation Management, or a related field.
  • Minimum 10 years of experience in operations management, strategic planning, procurement, or a related discipline, with at least 3 years in a senior leadership or director-level role.
  • Demonstrated experience managing vendor relationships, contracts, and commercial agreements.
  • Strong analytical skills with the ability to build and interpret financial and operational data models.
  • Project Management certification (PMP, CAPM) or equivalent demonstrated project management experience.
  • Proficiency in Microsoft Office Suite; advanced Excel skills required.
  • Excellent communication and executive presence; proven ability to present to and influence C-Suite and senior leadership stakeholders.

PREFERRED QUALIFICATIONS:
  • Experience in the aviation industry, with specific knowledge of business aviation maintenance operations, MRO environments, or aircraft technical services.
  • Familiarity with engine and airframe maintenance programs, shop visit planning, and maintenance event economics.
  • Prior experience in a parts procurement or supply chain role within an aviation context.
  • Experience working alongside or within a Finance/FP&A function, with demonstrated ability to contribute to forecast accuracy and cost management reporting.

At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $165,000 to $185,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.