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Director Of Retention Jobs in Reston, VA (NOW HIRING)

Stand Together

Director of Engineering - BTP

Arlington, VA

$160K - $240K/yr

  • Medical

  • Dental

  • Retirement

As Director of Engineering, you will lead the engineering function for the Be The People platform ... Hire, retain, and develop senior engineering talent across full-stack, back-end, middleware, and ...

Stand Together

Director of Engineering - BTP

Arlington, VA · On-site

$160K - $240K/yr

  • Medical

  • Dental

  • Retirement

As Director of Engineering, you will lead the engineering function for the Be The People platform ... Hire, retain, and develop senior engineering talent across full-stack, back-end, middleware, and ...

EmpowerHome Team Services

Director Of Sales

Chantilly, VA · On-site

$150K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

EmpowerHome Team is hiring a Director of Sales to lead and elevate one of the nation's top ... Recruit and retain top sales talent • Create scalable systems that improve lead conversion ...

Akina Pharmacy

Director of Sales

Sterling, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Sales Company Overview At Akina Pharmacy, the shared purpose that drives us is to ... Grows and retains existing provider relationships through deeper engagement and additional ...

Lewis Brisbois

Director of Information Governance

Washington, DC · On-site

$180 - $210/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This hands on role ensures the effective management, protection, retention, classification ... The Director of IG serves as a strategic leader and trusted advisor to Firm leadership, attorneys ...

Lewis Brisbois

Director of Information Governance

Washington, DC · On-site

$180K - $210K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This hands on role ensures the effective management, protection, retention, classification ... The Director of IG serves as a strategic leader and trusted advisor to Firm leadership, attorneys ...

The Building People

Director of Capture

Leesburg, VA · On-site

The Director of Capture leverages data, analytics, and emerging technologies, including AI-enabled ... Manage recompete capture efforts to support maximum retention of existing contracts * Implement ...

Lewis Brisbois

Director of Information Governance

Washington, DC · Hybrid

$210K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This hands on role ensures the effective management, protection, retention, classification ... The Director of IG serves as a strategic leader and trusted advisor to Firm leadership, attorneys ...

Lewis Brisbois

Director of Information Governance

Washington, DC · Hybrid

$180K - $210K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This hands on role ensures the effective management, protection, retention, classification ... The Director of IG serves as a strategic leader and trusted advisor to Firm leadership, attorneys ...

Vero Maintenance

Director of Field Operations

Washington, DC · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview Vero Maintenance is seeking a Director of Maintenance to lead and grow our DMV ... Team leadership: recruiting, developing, and retaining field supervisors and operations staff

Ardmore

Director of Finance

Lanham, MD · On-site

This Director of Finance position at Ardmore is both highly strategic and deeply operational. As is ... Build practical, repeatable workflows for record retention, contract management, and audit ...

Ardmore

Director of Finance

Lanham, MD

$175K/yr

This Director of Finance position at Ardmore is both highly strategic and deeply operational. As is ... Build practical, repeatable workflows for record retention, contract management, and audit ...

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All JobsOf Retention JobsDirector Of Retention JobsDirector Of Retention Jobs in Reston, VA

Director Of Retention information

See Reston, VA salary details

$40.6K

$105K

$180.5K

How much do director of retention jobs pay per year?

As of Aug 18, 2026, the average yearly pay for director of retention in Reston, VA is $104,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $136,800.00 per year, depending on experience, location, and employer.

What is a director of retention?

A Director of Retention is a senior management professional responsible for developing and implementing strategies to retain customers, clients, or employees within a company. They analyze retention data, identify trends, and work with various departments to improve satisfaction and reduce churn. Their goal is to foster loyalty, boost engagement, and maximize the long-term value of relationships to the organization. Directors of Retention often oversee teams and initiatives focused on onboarding, customer service, and loyalty programs.

How does a director of retention typically collaborate with other departments to improve customer loyalty?

A Director of Retention works closely with marketing, sales, product, and customer support teams to develop strategies that increase customer satisfaction and reduce churn. This role often leads cross-functional meetings to analyze customer feedback, identify pain points, and implement targeted retention initiatives. By fostering open communication among departments, the Director ensures that retention goals align with overall business objectives and that every team is accountable for delivering a great customer experience. Collaboration is key to creating cohesive programs that drive long-term loyalty and maximize customer lifetime value.

What are the key skills and qualifications needed to thrive as a director of retention, and why are they important?

To thrive as a Director of Retention, you need expertise in customer lifecycle management, data analysis, and strategic planning, often supported by a bachelor's or master's degree in business, marketing, or a related field. Familiarity with CRM platforms, customer analytics tools, and retention automation systems is typically required. Strong leadership, communication, and problem-solving skills distinguish top performers in this role. These skills are crucial for developing effective retention strategies, leading teams, and maximizing customer loyalty and lifetime value.

What is the difference between Director Of Retention vs Customer Success Manager?

AspectDirector Of RetentionCustomer Success Manager
Primary FocusDeveloping retention strategies and overseeing retention teamsEnsuring customer satisfaction and onboarding
ResponsibilitiesHigh-level retention initiatives, analytics, and policy settingCustomer onboarding, support, and relationship building
Work EnvironmentManagement level, strategic planningClient-facing, operational support
Common Industry UsageMarketing, SaaS, subscription servicesTech, SaaS, B2B services

The main difference is that the Director Of Retention focuses on strategic retention initiatives and managing teams, while the Customer Success Manager handles day-to-day customer relationships and satisfaction. Both roles are vital in customer retention but operate at different levels within organizations.

What job categories do people searching Director Of Retention jobs in Reston, VA look for?

The top searched job categories for Director Of Retention jobs in Reston, VA are:

What cities near Reston, VA are hiring for Director Of Retention jobs?

Cities near Reston, VA with the most Director Of Retention job openings:

Director Of Retention jobs near you
Infographic showing various Director Of Retention job openings in Reston, VA as of June 2026, with employment types broken down into 2% As Needed, 41% Full Time, and 57% Part Time. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $104,951 per year, or $50.5 per hour.

Director of Business Development

Veterans Prime, Inc.

Washington, DC

$40K - $50K/yr

Full-time

Medical, Retirement

Re-posted 17 days ago

Job description

Mission Statement: “Working Together to Make Everyone Better”

Director of Business Development 

Position Overview

Located in Williamsburg, Virginia, 757swim, a member-based 501(c)(3) non-profit organization, is seeking a motivated, organized, and community-driven Director of Business Development to drive growth, forge strategic partnerships, and expand the organization’s footprint. The Director of Business Development reports to the Executive Director and plays a key leadership role in growing the competitive and community swimming programs and managing member relationships. This position collaborates with staff across all programs to maximize facility utilization and revenue.

Salary range is anticipated at $40,000 - $50,000. Benefits may include health insurance, retirement plan and performance bonus potential. 

This high-profile position involves exciting opportunities to drive growth and change in youth swimming at all levels. We are a USA Swimming sanctioned organization.

Education and Experience Requirements

  • Bachelor’s degree in business administration, marketing, or related field.
  • At least 5 years’ sales or marketing experience.
  • While our programs are focused on youth swimming, experience in competitive swimming is not required, but a plus.
  • Demonstrated track record of increasing revenue through generation of leads
  • Strong communication and negotiation skills

How to Apply

Send a resume, no more than 2 pages, to: director@757swim.com

Your resume must contain information on how to contact you.

Your application must be received by no later than June 17, 2026.

Key Responsibilities

  • Business Growth 
    • Collaborates with Director of Competitive Swimming to identify opportunities for membership growth by attracting new members, tracking prospective members, and retaining current members.
    • Identifies additional revenue opportunities through retail, apparel, events, and community partnerships.
    • Develops and implement strategies to increase overall revenue.
    • Tracks membership and program growth data and report to the Executive Director monthly. 
    • Provides input to annual budget formulation process, with specific emphaisis regarding revenue projections. 
  • Fundraising and Sponsorship
      • Assists the Executive Director in maintaining a single donor/sponsor database, donor/sponsor recognition, and donor/sponsor follow-up.
      • Assists the organization with planning and execution of fundraising events.
  • Member Relations
    • Serves as the primary point of contact for all member relations and new members, ensuring a welcoming and supportive environment.
    • Manages incoming communications (email, phone, text, and social media inquiries).
    • Organizes competitive swimming try-out sessions, tracks leads, and follow sup to convert prospects into members. 
    • Collaborates with staff to identify timing and process for swim lesson move-up’s/try-outs.
    • Plans and executes member events that strengthen community and engagement.


  • Marketing, Communications and Community Engagement
    • Collaborates with the Executive Director to develop and execute marketing strategies. 
    • Clearly communicates and promotes the full range of 757swim programs to the community. 
    • Represents 757swim in the local community to build brand awareness and positive relationships. 
    • Coordinates promotional campaigns for programs and events. 
    • Assists with social media by capturing photos/videos, creating content, and posting regularly. 
    • Collaborates with web-site consultant to ensure content, design, etc. and information is current and relevant. 

Apply