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Director Of Retail Jobs in Rochester, NY (NOW HIRING)

Monro

Director of Marketing Operations

Rochester, NY · On-site

Positions are available in our retail locations across our many brands, in field management, and in ... Education and Experience: * 10+ years of experience in marketing operations, marketing program ...

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

Prior experience in retail, automotive services, or multi-location businesses preferred but not ... Monro's family of brands is one of the leading automotive service and tire dealers in the United ...

Winston Retail

Retail Support Merchandiser

Macedon, NY · On-site

$17 - $20/hr

... direct impact on the customer's experience while representing leading retail brands. The ideal ... Maintain a high level of quality, professionalism, and accountability across all assignments.

Winston Retail

Retail Support Merchandiser

Newark, NY · On-site

$17 - $20/hr

... direct impact on the customer's experience while representing leading retail brands. The ideal ... Maintain a high level of quality, professionalism, and accountability across all assignments.

Winston Retail

Retail Support Merchandiser

Geneseo, NY · On-site

$17 - $20/hr

... direct impact on the customer's experience while representing leading retail brands. The ideal ... Maintain a high level of quality, professionalism, and accountability across all assignments.

PetSmart

Retail Operations Lead

Victor, NY · On-site

$14.75 - $18.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Victor, NY · On-site

$14.75 - $18.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

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Showing results 1-20

All JobsOf Retail JobsDirector Of Retail JobsDirector Of Retail Jobs in Rochester, NY

Director Of Retail information

See Rochester, NY salary details

$39K

$102.7K

$187.5K

How much do director of retail jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director of retail in Rochester, NY is $102,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $129,300.00 per year, depending on experience, location, and employer.

What does a director of retail do?

A Director of Retail oversees the strategic planning and operations of retail stores or outlets within an organization. Their responsibilities include managing store performance, developing sales strategies, ensuring excellent customer service, and leading teams of managers and staff. They also analyze market trends, set sales targets, and work to optimize the customer experience while maximizing profitability. Strong leadership, analytical, and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as a director of retail, and why are they important?

To thrive as a Director of Retail, you need extensive experience in retail management, strategic planning, and business development, often supported by a bachelor's degree in business or a related field. Proficiency with retail management systems (RMS), point-of-sale (POS) software, and data analytics tools is typically required. Exceptional leadership, communication, and problem-solving skills help drive team performance and customer satisfaction. These competencies are essential for optimizing store operations, achieving sales targets, and ensuring a positive brand experience across multiple locations.

What are some common challenges faced by a director of retail and how can they be addressed?

A Director of Retail often faces challenges such as managing diverse teams across multiple locations, adapting to rapidly changing consumer trends, and ensuring consistent customer experiences. Addressing these requires strong communication skills, effective delegation, and implementing data-driven strategies to anticipate market shifts. Building a culture of continuous improvement and fostering collaboration between store managers and corporate leadership can also help overcome operational hurdles and drive sustained growth.

What is the difference between Director Of Retail vs Retail Manager?

AspectDirector Of RetailRetail Manager
ResponsibilitiesOversees multiple store locations, develops retail strategies, manages senior staffManages daily store operations, supervises staff, ensures sales targets are met
Required CredentialsBachelor’s degree in Business, Retail Management, or related field; extensive retail experienceHigh school diploma or equivalent; experience in retail management
Work EnvironmentCorporate offices, multiple retail locationsSingle retail store or location
Industry UsageCommon in large retail chains and corporationsCommon in individual retail stores and smaller chains

The main difference between a Director Of Retail and a Retail Manager lies in scope and responsibilities. The Director Of Retail focuses on strategic planning and overseeing multiple locations, while the Retail Manager handles daily store operations. Both roles require retail experience, but the Director position typically demands higher credentials and experience in leadership roles across multiple sites.

What is the highest position in a director of retail?

The highest position for a director of retail is typically Vice President of Retail or Chief Retail Officer, depending on the company's size and structure. These roles involve overseeing multiple regions or the entire retail operation and require extensive leadership, strategic planning, and industry experience.

What job categories do people searching Director Of Retail jobs in Rochester, NY look for?

The top searched job categories for Director Of Retail jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Of Retail jobs?

Cities near Rochester, NY with the most Director Of Retail job openings:

Director Of Retail jobs near you
Infographic showing various Director Of Retail job openings in Rochester, NY as of August 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $102,671 per year, or $49.4 per hour.

Director, Retail Operations - Rochester, NY

Panera Bread

Rochester, NY • On-site

$119K - $143K/yr

Full-time

Re-posted 5 days ago

Panera Bread rating

5.4

Company rating: 5.4 out of 10

Based on 1,464 frontline employees who took The Breakroom Quiz

9th of 16 rated cafes

Job description

Director, Retail Operations - Rochester, NY
Job Purpose
Director, Retail Operations is responsible for delivering world class execution of Panera operational expectations in the bakery-cafes by translating brand objectives to cafes and associates. This means acting like an owner as well as leading and developing leaders to deliver great experiences to associates and guests in a way that builds trust that creates loyalty with our team members and guests and creating value in the market through growing sales and delivering profit growth.
Duties & Responsibilities
  • Business Understanding, Strategic Planning and Execution:
    • Responsible for creating the strategy and vision for the market to achieve the execution of all Panera standards for guest service, marked-wide operating systems, profitability, new unit growth, food quality and safety, and people development.
    • Responsible for achieving key business results and growing the business through coaching, development, and accountability of cafe management teams for the execution against these standards and processes.
    • Effectively understands, applies, and communicates the business' priorities, and is considered an SME of Panera's operating systems, and the application throughout the market.
    • Responsible for and the champion for achieving results through collaboration, communication, and implementation and sustained management of all new products, processes, and programs.
    • A proactive partner, working cross-functionally with market and region-level support (Operations, HR, business development, etc.) creating discipline around channel execution by providing resources and supporting cafes that ultimately drive business results.
    • Ensures that the right processes and behaviors are practiced by each cafe's management team to deliver on the market's established goals and to protect Panera's brand identity and purpose.

• People Development:
  • Responsible for unlocking and building the capabilities and performance of cafe management teams demonstrated through Panera's Guiding Values and our people practices. These consist of recruitment, selection, DE&I, compensation, development/training, performance management and coaching, as well as succession planning.
  • Creates the market's People strategy and maintains a pipeline of talent to support the growth and talent needs within the market, to continually elevate employee performance and capability.

• Brand Protection & Validation:
  • Responsible for ensuring the cafes comply with all established operational standards, policies, and federal and state employment laws, around employment and food and workplace safety.
  • Ensures cafes foster and maintain an inclusive and engaging work environment where every associate can show up authentically, free of discrimination and harassment.

Top Leadership competencies for this role
  • Acts like an owner
  • Defines vision and purpose
  • Unlocks Potential
  • Builds trust
  • Collaborates
  • Delivers results

Qualifications (Education & Experience)
  • Multi-unit experience or related experience preferred, but not required.
  • Some college education/certification or related experience preferred, but not required.
  • Firm understanding of business outcomes (sales drivers, profit drivers, reading P&L and financial reports).
  • Excellent communication skills and can leverage these skills to influence others.
  • Self-motivated and can plan, prioritize, schedule, and manage a market-wide calendar.
  • Has the ability to build high performing teams through selection, coaching and development and has strong coaching skills to continuously develop a team of managers.
  • Is motivational and can inspire teams to perform at a high level, create role clarity and hold leaders at different organization levels accountable.
  • Proficient with Microsoft Office (Outlook, Work, Excel, PowerPoint, etc.), internet-based and complete other basic computer functions.
  • Must have a strong work ethic, with the ability to work long and unusual hours.

Working Conditions & Physical Requirements
  • Up to 95% travel within the market and some overnight travel for cafe visits based on market geography and for company meetings. Other out-of-market travel for business needs may be required.
  • This position requires a mix of walking/standing during long periods while on cafe visits (including the lifting of heavy items or boxes), some desk/office administrative work, as well as commuting between cafe locations.

At Panera, we strive to create a healthier and happier world. We do this by running best-in-class operations guided by tried-and-true restaurant practices and that is always striving to innovate for our guests and our associates.
$119,634 - $143,561
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Saint Louis Support Center

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About Panera Bread

Sourced by ZipRecruiter

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, Clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.

Industry

Restaurants

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

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