Director Of Program Operations Jobs in Wayzata, MN

Description

Roers Companies is seeking an energetic, dedicated professional to join our team in Plymouth, MN as Director of Equity Operations!

About Us

Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential.

About You

You're passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values - passion, work ethic, teamwork, integrity, and ownership mindset.

Job Summary

The Director of Equity Operations is responsible for leading the operational infrastructure, processes, reporting cadence, and cross-functional coordination that support Roers Companies' investor relations function across its real estate investment portfolio. This role serves as a strategic and operational bridge between Finance, Accounting, Asset Management, Development, Property Management, Legal, and Executive Leadership to ensure investors receive accurate, timely, and professional communication and reporting.

This position oversees the systems, workflows, reporting timelines, and execution processes that support investor communications, capital activity, investor onboarding, fund administration coordination, and ongoing relationship support. The Director plays a critical role in strengthening operational scalability as Roers Companies continues to expand its portfolio, investor base, and investment offerings.

The ideal candidate combines operational discipline, financial and real estate business acumen, strong communication capabilities, and a proactive ownership mindset to help create a best-in-class investor experience aligned with the Roers Companies Culture Blueprint.

Responsibilities

Investor Reporting & Communication Operations

Lead the operational execution of recurring investor reporting cycles, including quarterly and annual reporting deliverables. 

Coordinate with Accounting, Asset Management, and Finance teams to gather, validate, and organize financial and operational data for investor communications. 

Ensure consistency, accuracy, professionalism, and timeliness across investor-facing materials. 

Support preparation and distribution of capital call notices, distribution notices, performance summaries, portfolio updates, and investor presentations. 

Oversee investor communication workflows and documentation standards to ensure consistency across investment entities and funds. 

Partner with leadership to support annual meetings, webinars, investor events, and strategic communication initiatives. 

Investor Experience & Relationship Support

Serve as a key operational contact for investor-related processes and escalations. 

Develop and improve systems that enhance the overall investor experience, responsiveness, and transparency. 

Partner with internal stakeholders to ensure investor inquiries are addressed efficiently and professionally. 

Support onboarding processes for new investors, including documentation coordination and workflow management. 

Help maintain a high-touch, relationship-focused approach while building scalable operational processes.

Operational Infrastructure & Process Improvement

Design, document, and continuously improve investor relations operational processes and controls. 

Evaluate and optimize investor relations technologies, CRM platforms, reporting systems, and document management processes. 

Establish standardized procedures, templates, reporting timelines, and operational playbooks. 

Identify operational inefficiencies and implement scalable solutions to support organizational growth. 

Partner with Legal and Compliance teams to ensure investor processes align with applicable regulations and internal governance expectations. 

Cross-Functional Coordination

Collaborate closely with Development, Construction, Property Management, Accounting, Treasury, Asset Management, and Executive Leadership teams. 

Coordinate internal timelines and deliverables necessary for investor reporting and communications. 

Support enterprise visibility into fundraising activity, investor commitments, distributions, and reporting schedules. 

Assist leadership with special projects related to capital raising, portfolio growth, and strategic initiatives. 

Leadership & Team Development

Provide leadership and direction for investor relations operations team members or support staff, as applicable. 

Create accountability, operational clarity, and process discipline across the function. 

Develop training resources, SOPs, and onboarding materials related to investor operations processes. 

Promote collaboration and alignment with the Roers Companies Culture Blueprint values and behavioral expectations. 

Requirements

Bachelor's degree in Finance, Business Administration, Real Estate, Accounting, Communications, or related field. 

7+ years of experience in investor relations, real estate operations, finance operations, asset management support, fund administration, or related business operations. 

Experience supporting investment reporting, financial communication processes, or investor-facing operational functions. 

Strong organizational, project management, and operational process improvement skills. 

Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. 

Ability to manage sensitive information with discretion and professionalism. 

Strong written and verbal communication skills.

Preferred Qualifications: 

Experience within commercial real estate, multifamily housing, private equity real estate, development, or investment management environments. 

Familiarity with real estate investment structures, capital raises, waterfalls, distributions, and investor reporting cycles. 

Experience implementing or managing investor relations software or CRM platforms. 

Experience building scalable operational infrastructure within a growing organization. 

Leadership or people management experience preferred. 

Knowledge of institutional or private investor communication best practices. 

Competencies: 

Passion

Demonstrates enthusiasm for delivering exceptional investor experiences and operational excellence. 

Brings energy and commitment to continuous improvement and organizational growth. 

Ownership Mindset

Takes initiative to solve problems, improve systems, and drive accountability. 

Operates proactively with strong attention to detail and follow-through. 

Work Ethic

Maintains high standards for accuracy, responsiveness, and execution. 

Effectively manages competing priorities and deadlines in a fast-paced environment. 

Teamwork

Builds strong cross-functional relationships and collaborates effectively across departments. 

Communicates clearly and professionally with both internal stakeholders and external investors. 

Integrity

Handles confidential and sensitive information with professionalism and discretion. 

Demonstrates honesty, accountability, and sound judgment in all interactions. 

Functional Competencies

Investor Relations Operations 

Financial Reporting Coordination 

Real Estate Investment Operations 

Process Design & Optimization 

Project & Timeline Management 

Executive Communication 

Relationship Management 

Operational Scalability 

Data Accuracy & Quality Control 

CRM & Reporting Systems Administration 

Strategic Coordination 

Continuous Improvement 

Compensation and Benefits for Director of Equity Operations:

Pay Range: $133,665 - $179,400          

Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role.
 

Roers offers a comprehensive benefits & perks package to full-time employees which may include:

Health Plans - Medical, dental, vision, FSA, and HSA

Family Leave - Paid birth & bonding leave

Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability

Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance

401(K) - 3% company contribution, 100% vested after 2 years of employment

Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement

Health and Wellness - fitness membership reimbursement program

Free stays in Roers' properties guest suites

Rent Discount - 20% discount for employees living in Roers Companies properties

Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment

Charitable Match Program - Roers matches employee donations to charitable organizations

Professional Development Opportunities

Employee Assistance Programs
 

Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.  
 

Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters.  
 

Candidates will be required to pass a criminal background check and motor vehicle report.
 

In order to be considered for this position, applicants must complete a survey at this link:

https://surveys.cultureindex.com/s/83Iy24550b/108986
 

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