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Director Of Outside Operations Jobs in Wisconsin

DERSE INC

Senior Director of Operations

Milwaukee, WI · On-site

The Senior Director of Operations provides strategic leadership to operational performance by developing operational leaders, standardizing operational best practices, and improving consistency ...

DERSE INC

Senior Director of Operations

Milwaukee, WI · On-site

The Senior Director of Operations provides strategic leadership to operational performance by developing operational leaders, standardizing operational best practices, and improving consistency ...

ULINE

Director of Distribution & Operations

Racine, WI · On-site

Director of Distribution & Operations Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you a hands-on warehouse leader who enjoys coaching employees, solving problems and driving operational ...

AEG

Director of Operations - Concessions

Madison, WI · On-site

$73K - $75K/yr

The Director of Operations - Concessions is responsible for overseeing the day-to-day operations of food and beverage services. This includes managing client relationships, ensuring compliance with ...

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Director Of Outside Operations information

What does a director of outside operations do?

A Director of Outside Operations is responsible for overseeing all activities that take place outside the main facility or clubhouse, typically at golf courses, resorts, or similar venues. Their duties often include managing staff such as golf cart attendants and starters, coordinating events, ensuring guest satisfaction, and maintaining the overall appearance and safety of outdoor areas. They also handle scheduling, inventory management, and help enforce facility policies to provide a seamless experience for guests. This role requires strong leadership, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a director of outside operations?

To excel as a Director of Outside Operations, you need strong leadership, organizational, and project management skills, often supported by experience in facility or grounds management and a relevant degree. Familiarity with scheduling software, maintenance management systems, and budgeting tools is typically required. Exceptional communication, problem-solving, and team-building abilities help foster efficient operations and positive work environments. These competencies are crucial for ensuring smooth day-to-day operations, resource optimization, and high service standards in outdoor facilities or venues.

What are some typical challenges faced by a director of outside operations, and how can they be managed effectively?

A Director of Outside Operations often faces challenges related to coordinating large teams, managing variable weather conditions, and ensuring high service standards across outdoor facilities or events. Effective communication, strong leadership, and flexibility are essential to address unexpected issues, such as staffing shortages or equipment malfunctions. Building a reliable team and maintaining clear operational protocols can help minimize disruptions and keep operations running smoothly. Regular collaboration with other department heads and ongoing staff training are also key strategies for managing these challenges.

What is the difference between Director Of Outside Operations vs Field Operations Manager?

AspectDirector Of Outside OperationsField Operations Manager
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like PMP are commonUsually needs a bachelor’s degree; relevant certifications may include project management or industry-specific licenses
Work EnvironmentOversees multiple teams or regions, strategic planning, and high-level decision-makingManages daily field activities, supervises on-site staff, and ensures operational efficiency
Industry UsageCommonly used in construction, manufacturing, and service industries for high-level oversightUsed across industries like utilities, telecommunications, and construction for on-the-ground management

The main difference is that the Director Of Outside Operations focuses on strategic oversight and managing multiple regions or teams, while the Field Operations Manager handles daily on-site activities and direct supervision of field staff. Both roles require relevant industry experience and certifications, but their scope and responsibilities differ significantly.

Is a director of outside operations a high position?

A director of outside operations is typically a senior management role responsible for overseeing external activities such as sales, client relations, or field operations. It is generally considered a high-level position within an organization, often requiring extensive experience and leadership skills.

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Director Of Outside Operations jobs near you

Senior Director of Operations

DERSE, Inc.

Milwaukee, WI • On-site

Full-time

Posted 22 days ago

Job description

Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!
We believe in committing to a long-term investment in your career with a total rewards package including:
  • Competitive pay and comprehensive benefits package
  • A bright and energetic culture where your ideas are valued
  • 75+ years of financial stability

Derse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more!
The Senior Director of Operations provides strategic leadership to operational performance by developing operational leaders, standardizing operational best practices, and improving consistency across all Derse divisions. You will partner with divisional leadership to strengthen the operating processes and support hands-on for critical business needs. The Senior Director of Operations is a crucial role for the ongoing success of Derse, and our hard-working teams to best fit the needs of clients. The world of trade shows and experiential marketing is always evolving! Read through and apply if this sounds like the opportunity for you !
Senior Director of Operations Responsibilities
  • Provide strategic leadership to Divisional Operations Directors (DOD) through implementing best practices across all goals and operations.
  • Act as temporary backfill for vacancies in the DOD, MPM (Manager, Project Management), or other roles as needed across divisions.
  • Lead regular meetings, coaching, training, and operational support to provide leadership for our divisional leadership (DOD, MPM, etc).
  • Implement approved operational standards and training initiatives across divisions within allocated schedules.
  • Partner with other divisional leadership to monitor financial performance, conduct operational reviews, and recommend improvements.
  • Complete all scheduled audits, operational reviews, and facility optimization initiatives. Ensure corrective action plans are implemented.
  • Lead facility planning and real estate initiatives by understanding capacity, occupancy, facility layouts, etc for organizational growth.
  • Collaborate on corporate capacity planning to balance workloads, and ensure readiness for future business goals and demands.
  • Develop and maintain Corporate led operational standards, while ensuring compliance and regulatory requirements.
  • Maintain strategic vendor relationships, negotiate operational agreements, and support contract admin to strengthen performance.
  • Provide executive level operational support for large client transitions, complex projects, and overall business initiatives for success.
  • Act as a primary leadership in the field as required to support execution of business or project delivery and demands.
  • Demonstrate hands-on leadership by assuming responsibility for high risk projects, capacity constraints, etc. for optimal performance.
  • Daily and annual management of direct reports consisting of Corporate Support Managers.
  • Travel throughout the year to monitor, fill-in, or assist with divisional leadership and direct reports.

Requirements
Senior Director of Operations Requirements and Qualifications
  • Bachelor's degree in Business, Marketing, Communications, or similar required.
  • 10+ years of managing / overseeing production & sales-oriented operations in a custom build / trade show environment required.
  • Extensive understanding and experience of field service within the trade show industry required.
  • Financial acumen and strong presentation of financial reporting experience.
  • Prior experience in strategic leadership of direct reports.
  • Proficiency in MS Suite including; Excel, PowerPoint, Word, and related. ERP and Project Management software knowledge preferred.
  • Ability to travel and support business climate. Travel is considered extensive and may be for extended periods of time

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