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Director Of Operations Jobs in Ridgefield, CT (NOW HIRING)

pitneybowes

Director, Payments Operations

Shelton, CT

$170K - $180K/yr

Focus on outcomes that drive impact and growth You Are A Director, Payments Operations who leads ... You Will * Lead Payments Transformation - Oversee the endtoend evolution of payments operations ...

Gartner

Director, Security Operations

Stamford, CT · On-site

Join a world-class team of skilled engineers who build creative digital solutions to support our ... The Director, Security Operations role is highly technical and leads the operational response to ...

Finario

Director of Business Operations

Stamford, CT · On-site

You'll be the only person running commercial finance, accounting, office operations and special projects -- handling the day-to-day of the business so the founder can stay focused on customers ...

Finario

Director of Business Operations

Stamford, CT · On-site

You'll be the only person running commercial finance, accounting, office operations and special projects - handling the day-to-day of the business so the founder can stay focused on customers ...

SNF Healthcare

Director of Nursing

Westport, CT · On-site

In this role, the Director of Nursing DON will oversee all nursing operations, ensure adherence to regulatory standards, and guide our nursing team with a hands-on, supportive approach. We are ...

SNF Healthcare

Director of Nursing

Westport, CT

In this role, the Director of Nursing DON will oversee all nursing operations, ensure adherence to regulatory standards, and guide our nursing team with a hands-on, supportive approach. We are ...

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All JobsOf Operations JobsDirector Of Operations JobsDirector Of Operations Jobs in Ridgefield, CT

Director Of Operations information

See Ridgefield, CT salary details

$33.9K

$107.2K

$178.8K

How much do director of operations jobs pay per year?

As of Jul 15, 2026, the average yearly pay for director of operations in Ridgefield, CT is $107,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What does a Director of Operations do?

A Director of Operations oversees the daily activities of a company or organization, ensuring that business processes run efficiently and effectively. They are responsible for implementing policies, managing budgets, optimizing workflows, and coordinating between departments to achieve organizational goals. This role often involves strategic planning, problem-solving, and leading teams to improve productivity and profitability. Directors of Operations play a key part in shaping company culture and driving operational excellence.

Is operations director a high position?

An Operations Director is a senior leadership role responsible for overseeing daily business functions, strategic planning, and operational efficiency. It is generally considered a high-level position within an organization, often reporting to executive management such as the CEO or COO.

What jobs pay 500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers, Chief Operating Officers, and certain specialized surgeons can earn annual salaries of $500,000 or more. Additionally, some successful entrepreneurs, investment bankers, and top-tier lawyers may reach or exceed this income level, often through bonuses, profit sharing, or equity compensation. These roles typically require extensive experience, advanced degrees, and leadership responsibilities.

What are the key skills and qualifications needed to thrive as a Director of Operations, and why are they important?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is often expected. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive organizational efficiency. These competencies are crucial for ensuring seamless business operations, meeting organizational goals, and fostering continuous improvement.

What is the salary of a head of operations?

The salary of a Director of Operations typically ranges from $80,000 to $180,000 annually, depending on the industry, company size, location, and experience. Senior roles may include bonuses, profit sharing, and other benefits, with higher compensation often associated with larger organizations or specialized sectors.

What exactly does a director of operations do?

A director of operations oversees an organization’s daily activities, manages departmental managers, and implements policies to ensure efficiency and productivity. They develop strategic plans, monitor performance metrics, and coordinate resources to meet company goals, often requiring strong leadership and organizational skills.

What Is the Job Description of a Director of Operations?

The director of operations of a company focuses on the day-to-day functions of a team or department, ensuring that they complete projects in a timely fashion. Working under the order of superior officers in the company, you delegate tasks and responsibilities to the best-suited employees in the department. You also make sure to inform your superiors of the project's status and your ongoing strategy. In addition to your employee management duties, you also focus on the efficiency of the work in regards to financial expenditures. You also evaluate employee performance, including upper management.

What are some common challenges faced by Directors of Operations when leading cross-functional teams?

Directors of Operations often encounter challenges such as aligning different departmental goals, managing communication gaps, and balancing competing priorities among team members. Successfully addressing these issues requires strong leadership, clear communication, and the ability to foster collaboration across diverse teams. Directors must also be adept at conflict resolution and change management to ensure that operational objectives are met efficiently while maintaining a positive team dynamic.
More about Director Of Operations jobs
What are the most commonly searched types of Of Operations jobs in Ridgefield, CT? The most popular types of Of Operations jobs in Ridgefield, CT are:
What job categories do people searching Director Of Operations jobs in Ridgefield, CT look for? The top searched job categories for Director Of Operations jobs in Ridgefield, CT are:
What cities near Ridgefield, CT are hiring for Director Of Operations jobs? Cities near Ridgefield, CT with the most Director Of Operations job openings:
Director Of Operations jobs near you
Infographic showing various Director Of Operations job openings in Ridgefield, CT as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,244 per year, or $51.6 per hour.

Director, Payments Operations

pitneybowes

Shelton, CT

$170K - $180K/yr

Full-time

Posted 14 days ago

Job description

We're hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together...that's The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We're looking for people who:

  • Act with urgency, accountability, and purpose

  • Deliver high quality work with consistency and pride

  • Collaborate effectively and elevate those around them

  • Focus on outcomes that drive impact and growth

Job Description:

You Are

A Director, Payments Operations who leads the modernization, scaling, and daily performance of Pitney Bowes' endtoend payments ecosystem. You own customer payment processing and application, postage and shipping funding flows, reconciliation, automation delivery, and the operational relationships with both Citizens Bank and PB Bank. Operating in a matrixed environment, you drive disciplined transformation, operational excellence, and a highperformance culture across a specialist, crossfunctional team.

You Will

  • Lead Payments Transformation - Oversee the endtoend evolution of payments operations, from customer payments into PB to funding of postage and shipping products.

  • Build a MultiYear Roadmap - Scale payments services with improved speed, reliability, and customer experience across all channels.

  • Deliver Automation & Efficiency - Identify and implement automation opportunities that reduce manual effort and error rates.

  • Serve as Payments SME - Influence product, technology, and commercial decisions with deep payments expertise.

  • Improve Customer Experience - Drive measurable CX improvements across all payments touchpoints, from initiation through reconciliation.

  • Establish CX Metrics - Build feedback loops and KPIs to continuously monitor and enhance the payments journey.

  • Partner CrossFunctionally - Work with Customer Support, Product, and Technology to resolve systemic issues and embed improvements.

  • Oversee Daily Payments Processing - Ensure accuracy, timeliness, and compliance across all payment types.

  • Own Reconciliation - Maintain financial integrity and resolve discrepancies promptly.

  • Define Controls & SLAs - Maintain operational controls, SLAs, and escalation frameworks.

  • Monitor KPIs - Track performance, cash flow metrics, and risks; report to senior leadership.

  • Manage Banking Partnerships - Lead operational relationships with Citizens Bank and PB Bank, ensuring compliance and performance.

  • Run Governance & Issue Resolution - Lead forums, reviews, and escalations with banking partners.

  • Stay Current on Regulation - Ensure operations comply with legal, regulatory, and risk frameworks.

  • Lead a HighPerformance Team - Set direction, build capability, and foster an inclusive, accountable culture.

  • Recruit & Develop Talent - Attract and grow specialist payments operations professionals.

You Bring

  • Leadership Experience in Payments - Background in payments operations, financial services, or regulated environments.

  • Transformation Track Record - Proven success delivering automation, process improvement, and scalable capabilities.

  • Deep Payments Knowledge - Expertise in payment rails, reconciliation, funding flows, and banking compliance.

  • Bank/Fintech Partnership Experience - Experience overseeing thirdparty banking or fintech relationships with regulatory accountability.

  • Strong People Leadership - Ability to lead leaders in a matrixed, crossfunctional environment.

  • Executive Communication Skills - Skilled at engaging stakeholders at all levels.

  • CustomerCentric Mindset - Experience embedding CX improvements into operational processes.

  • Operational Agility - Ability to manage multiple priorities in fastmoving, evolving environments.

Preferred

  • B2B Payments Experience - Exposure to B2B payments, postage/shipping funding, or SaaSadjacent financial operations.

  • Regulatory Familiarity - Understanding of OCC, FDIC, and statelevel frameworks relevant to nonbank partners.

  • Platform Experience - Familiarity with ERP or payments platforms (FIS, Fiserv, Stripe, etc.).

Compensation:

The wage range for this position is $170,000-$180,000 per year, with the actual pay dependent on your skills, experience, and location as they relate to the job requirements. This role is eligible for an annual performance bonus.

Location:

We are open to candidates outside daily commuting distance, provided they can be onsite in Shelton, CT 1-2 days per month for key leadership, operational, and bankingpartner touchpoints.


We will:


Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)


Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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