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Director Of Operations Jobs in Racine, WI (NOW HIRING)

Gentiva

AVP of Operations - Hospice

Milwaukee, WI · On-site

Direct day-to-day business operations, financial management, staff development, admissions, payroll ... Ensure delivery of quality patient and family services, including clinical oversight in home ...

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Director Of Operations information

See Racine, WI salary details

$31.9K

$101K

$168.3K

How much do director of operations jobs pay per year?

As of Jul 15, 2026, the average yearly pay for director of operations in Racine, WI is $100,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $127,100.00 per year, depending on experience, location, and employer.

What does a Director of Operations do?

A Director of Operations oversees the daily activities of a company or organization, ensuring that business processes run efficiently and effectively. They are responsible for implementing policies, managing budgets, optimizing workflows, and coordinating between departments to achieve organizational goals. This role often involves strategic planning, problem-solving, and leading teams to improve productivity and profitability. Directors of Operations play a key part in shaping company culture and driving operational excellence.

Is operations director a high position?

An Operations Director is a senior leadership role responsible for overseeing daily business functions, strategic planning, and operational efficiency. It is generally considered a high-level position within an organization, often reporting to executive management such as the CEO or COO.

What jobs pay 500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers, Chief Operating Officers, and certain specialized surgeons can earn annual salaries of $500,000 or more. Additionally, some successful entrepreneurs, investment bankers, and top-tier lawyers may reach or exceed this income level, often through bonuses, profit sharing, or equity compensation. These roles typically require extensive experience, advanced degrees, and leadership responsibilities.

What are the key skills and qualifications needed to thrive as a Director of Operations, and why are they important?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is often expected. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive organizational efficiency. These competencies are crucial for ensuring seamless business operations, meeting organizational goals, and fostering continuous improvement.

What is the salary of a head of operations?

The salary of a Director of Operations typically ranges from $80,000 to $180,000 annually, depending on the industry, company size, location, and experience. Senior roles may include bonuses, profit sharing, and other benefits, with higher compensation often associated with larger organizations or specialized sectors.

What exactly does a director of operations do?

A director of operations oversees an organization’s daily activities, manages departmental managers, and implements policies to ensure efficiency and productivity. They develop strategic plans, monitor performance metrics, and coordinate resources to meet company goals, often requiring strong leadership and organizational skills.

What Is the Job Description of a Director of Operations?

The director of operations of a company focuses on the day-to-day functions of a team or department, ensuring that they complete projects in a timely fashion. Working under the order of superior officers in the company, you delegate tasks and responsibilities to the best-suited employees in the department. You also make sure to inform your superiors of the project's status and your ongoing strategy. In addition to your employee management duties, you also focus on the efficiency of the work in regards to financial expenditures. You also evaluate employee performance, including upper management.

What are some common challenges faced by Directors of Operations when leading cross-functional teams?

Directors of Operations often encounter challenges such as aligning different departmental goals, managing communication gaps, and balancing competing priorities among team members. Successfully addressing these issues requires strong leadership, clear communication, and the ability to foster collaboration across diverse teams. Directors must also be adept at conflict resolution and change management to ensure that operational objectives are met efficiently while maintaining a positive team dynamic.
More about Director Of Operations jobs
What are the most commonly searched types of Of Operations jobs in Racine, WI? The most popular types of Of Operations jobs in Racine, WI are:
What job categories do people searching Director Of Operations jobs in Racine, WI look for? The top searched job categories for Director Of Operations jobs in Racine, WI are:
What cities near Racine, WI are hiring for Director Of Operations jobs? Cities near Racine, WI with the most Director Of Operations job openings:
Director Of Operations jobs near you
Infographic showing various Director Of Operations job openings in Racine, WI as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,969 per year, or $48.5 per hour.
Director of Service and Repair Operations

Director of Service and Repair Operations

MPE Inc

Milwaukee, WI • On-site

Full-time

Posted 25 days ago

Job description

Job Summary:

MPE, Inc. is establishing a new Service and Repair Department to provide high-quality support for our customers in hospitals, surgery centers, and clinics. The Director of Service and Repair Operations will play a foundational leadership role in building this department from the ground up. This position is responsible for designing and implementing all processes, procedures, infrastructure, and team structure to efficiently receive, diagnose, repair, and return medical equipment and devices to end users. The Director will ensure regulatory compliance, operational excellence, customer satisfaction, and long-term profitability of the service function.

Essential Duties and Responsibilities: 

Department Development & Strategy

  • Lead the design and implementation of the full service and repair operating model, including intake of field-returned products, diagnostics, repair quoting (time and materials), inventory management, and outbound shipping to customers
  • Establish service level agreements (SLA), turnaround time targets, pricing models, and performance metrics
  • Develop and optimize repair facility layout, tooling, test equipment, and supporting IT systems (service management software, parts inventory, CRM integration, etc.)
  • Create scalable workflows and standard operating procedures that integrate with MPE’s manufacturing and quality systems

Regulatory Compliance & Quality Assurance

  • Ensure all service and repair activities comply with FDA 21 CFR Part 820 (Quality System Regulation), ISO 13485, and other applicable medical device regulations and standards.
  • Develop and maintain roust documentation, traceability, risk management, failure analysis, and post-repair validation processes.
  • Lead internal audits, CAPA programs, and continuous improvement initiatives.

Team Leadership & Operations

  • Recruit, hire, train and lead a high-performing team of service technicians, diagnosticians, logistics staff, and support personnel
  • Design and deliver technical training programs specific to MPE products and regulatory requirements.
  • Oversee daily operations, including triage, repair execution, quality control, parts management and logistics.
  • Manage vendor relationships for specialist repairs or outsourced services

Business & Customer Focus

  • Serve as the primary escalation point for service-related customer issues.
  • Analyze repair data to identify trends and provide actionable feedback to Engineering and Manufacturing teams for product improvements
  • Develop and manage the department budget, forecasts, and P&L performance
  • Collaborate closely with Sales, Engineering, Quality and Manufacturing leadership

Skills & Competencies

  • Strong technical aptitude and understanding of electromechanical systems
  • Excellent leadership, coaching and team building skills
  • Data-driven decision making with strong analytical and problem-solving skills
  • Superior communication and customer service skills
  • Ability to thrive in a fast-paced, growing environment

Education 

  • Bachelor’s degree in Engineering, Operations Management, Business Administration, or a related technical field (Master’s Degree preferred)

Experience and/or Training

Required:

  • 8-12+ years of pregressive experience in medical device service, repair or field operations.
  • Minimum 4 years of leadership experience at the Manager or Director level, preferably building or scaling a service/repair organization.
  • Strong working knowledge of FDA regulations (21 CFR Part 820) and ISO 13485
  • Prove experience in a regulated environment supporting capital medical equipment (electromechanical, surgical or robotic systems)

Preferred:

  • Six Sigma Certification (Green or Black Belt) or equivalent process improvement experience
  • Certification in Biomedical Equipment Technology (CBET) or ASQ quality certifications
  • Experience with depot-level repair operations and third-party service models
  • Ability to thrive in a fast-paced, growing company environment
MPE logo

About MPE

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

51 - 200 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1978

Social media

Twitter

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