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Director Of Operational Excellence Jobs in Riverside, CA

ULINE

Director of Operations

Riverside, CA · On-site

$300K - $375K/yr

Director of Operations Pay from $300,000 to $375,000 per year California Branch 4810 South Hellman ... Drive operational excellence, using data and reporting to identify improvement opportunities and ...

ULINE

Director of Operations

Ontario, CA · On-site

$300K - $375K/yr

Director of Operations Pay from $300,000 to $375,000 per year California Branch 4810 South Hellman ... Drive operational excellence, using data and reporting to identify improvement opportunities and ...

ULINE

Director of Operations

San Bernardino, CA

$300K - $375K/yr

Director of Operations Pay from $300,000 to $375,000 per year California Branch 4810 South Hellman ... Drive operational excellence, using data and reporting to identify improvement opportunities and ...

ULINE

Director of Operations

Anaheim, CA

$300K - $375K/yr

Director of Operations Pay from $300,000 to $375,000 per year California Branch 4810 South Hellman ... Drive operational excellence, using data and reporting to identify improvement opportunities and ...

Uline

Director of Operations

Ontario, CA

$300K - $375K/yr

Director of Operations Pay from $300,000 to $375,000 per year California Branch 4810 South Hellman ... Drive operational excellence, using data and reporting to identify improvement opportunities and ...

Uline

Director of Operations

Ontario, CA

$300K - $375K/yr

Director of Operations Pay from $300,000 to $375,000 per year California Branch 4810 South Hellman ... Drive operational excellence, using data and reporting to identify improvement opportunities and ...

ULINE

Director of Operations

Ontario, CA · On-site

$300K - $375K/yr

Director of Operations Pay from $300,000 to $375,000 per year California Branch 4810 South Hellman ... Drive operational excellence, using data and reporting to identify improvement opportunities and ...

FlavorSum LLC

Director of Operations

Brea, CA

Director of Operations/Site Leader Reports To: VP Operations Location: Brea, CA Position Type ... Drive operational excellence using Lean Manufacturing, Six Sigma, Kaizen, or similar continuous ...

Canopy A&D

Operational Excellence Specialist

Ontario, CA · On-site

Apply core principles of the Toyota Production System (TPS) daily to identify and eliminate waste ... Operational Excellence Lead FLSA Classifications: Salary (Exempt) Your actual level and base salary ...

Canopy A&D

Operational Excellence Specialist

Ontario, CA · On-site

Apply core principles of the Toyota Production System (TPS) daily to identify and eliminate waste ... Operational Excellence Lead FLSA Classifications: Salary (Exempt) Your actual level and base salary ...

Teledyne

Director of Operations

Redlands, CA · On-site

$150K - $200K/yr

Summary: The Director of Operations provides strategic and operational leadership for all ... and operational excellence activities within the organization. The role is accountable for ...

Teledyne FLIR LLC

Director of Operations

Redlands, CA · On-site

$150K - $200K/yr

Summary: The Director of Operations provides strategic and operational leadership for all ... and operational excellence activities within the organization. The role is accountable for ...

Vitality Group

Director of Operations

Irvine, CA · On-site

Vice President / Director of Operations | Irvine, CA | Commercial Construction $300,000-$450,000 ... Strong understanding of project financials and operational risk. * Executive presence with the ...

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All JobsOf Operational Excellence JobsDirector Of Operational Excellence JobsDirector Of Operational Excellence Jobs in Riverside, CA

Director Of Operational Excellence information

See Riverside, CA salary details

$35.5K

$112.3K

$187.3K

How much do director of operational excellence jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director of operational excellence in Riverside, CA is $112,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $141,400.00 per year, depending on experience, location, and employer.

What does a director of operational excellence do?

A Director of Operational Excellence is responsible for driving continuous improvement initiatives within an organization to enhance efficiency, productivity, and quality. They develop strategies, implement best practices, and lead cross-functional teams to optimize processes and reduce costs. Their role often includes overseeing performance metrics, fostering a culture of innovation, and ensuring alignment with business goals. By leveraging methodologies such as Lean, Six Sigma, or Agile, they help organizations achieve sustainable growth and operational success.

How does a director of operational excellence typically collaborate with other departments to drive process improvements?

A Director of Operational Excellence works closely with cross-functional teams such as IT, HR, finance, and production to identify inefficiencies and implement best practices. Regular meetings, workshops, and data-driven analysis sessions are common, allowing the Director to facilitate alignment and encourage a culture of continuous improvement. Effective collaboration often involves leading change management initiatives and ensuring all stakeholders are engaged and informed throughout the improvement process.

What are the key skills and qualifications needed to thrive as a director of operational excellence, and why are they important?

To thrive as a Director Of Operational Excellence, you need expertise in process improvement methodologies (such as Lean, Six Sigma), business management, and a proven track record of leading transformation initiatives, often supported by a bachelor’s or master’s degree in business or engineering. Familiarity with process mapping tools, performance metrics systems, and certifications like Lean Six Sigma Black Belt are commonly required. Strong leadership, strategic thinking, and the ability to influence and communicate across all organizational levels are crucial soft skills. These capabilities are essential for driving sustainable operational improvements, fostering a culture of continuous improvement, and achieving organizational goals.

What is the difference between Director Of Operational Excellence vs Operations Manager?

AspectDirector Of Operational ExcellenceOperations Manager
Primary FocusProcess improvement, strategic initiatives, organizational efficiencyDay-to-day operations, team management, project execution
Required CredentialsTypically bachelor's degree, certifications in Lean, Six Sigma, or process improvementUsually bachelor's degree, experience in operations, management certifications beneficial
Work EnvironmentStrategic planning, cross-departmental collaboration, executive-level meetingsSupervising teams, managing operational tasks, ensuring productivity

The Director Of Operational Excellence focuses on strategic process improvements and organizational efficiency, often working across departments and with executive leadership. In contrast, the Operations Manager handles daily operational activities, manages teams, and ensures smooth execution of projects. Both roles require related certifications and experience but differ mainly in scope and level of strategic involvement.

Is director of operational excellence a good career?

The director of operational excellence is a senior leadership role focused on improving organizational processes, efficiency, and quality. It typically requires strong skills in process improvement methodologies like Lean or Six Sigma and offers opportunities for advancement into executive management. The role is in demand across various industries, making it a stable and potentially rewarding career path.

What job categories do people searching Director Of Operational Excellence jobs in Riverside, CA look for?

The top searched job categories for Director Of Operational Excellence jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Director Of Operational Excellence jobs?

Cities near Riverside, CA with the most Director Of Operational Excellence job openings:

Director Of Operational Excellence jobs near you
Infographic showing various Director Of Operational Excellence job openings in Riverside, CA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $112,339 per year, or $54 per hour.

Manager of Operational Excellence

City Of Industry, CA

Athens Services
Environmental Consulting Services • 1 - 5K employees

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

7th of 91 rated recycling and waste

Great coworkers

People enjoy working here

Good employer

Learn more about Athens Servicesexternal

$120K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago

Job description

Summary

The Operational Excellence (OpEx) Manager is responsible for driving transformative initiatives that enhance operational efficiency and elevate the Customer Experience (CX). This role will focus on optimizing standard operating procedures, streamlining processes, and fostering seamless cross-functional collaboration to ensure a consistently exceptional customer journey. By championing a white-glove, high-touch service approach, the OpEx Manager will implement strategies that align with organizational goals and customer satisfaction benchmarks. The ideal candidate has a strategic mindset, a commitment to continuous improvement, and a passion for delivering outstanding service.

Job Description

Key Responsibilities

Operational Excellence:

  • Collaborate with the OpEx team and other key departments to align on service excellence standards.
  • Mentor CX department leaders in Continuous Improvement and Lean methodologies, fostering a culture of ongoing process improvement.
  • Establish and monitor performance metrics to ensure high operational efficiency and quality standards.
  • Identify and address opportunities for improvement within customer service processes, using data analysis to streamline operations and enhance the customer experience.

White-Glove Strategy Implementation:

  • Design and implement strategies to deliver exceptional, personalized service across all customer interactions.
  • Develop and track key performance indicators (KPIs) to assess the effectiveness of our white-glove approach, working with CX leaders to make adjustments that drive higher customer satisfaction.

Cross-Functional Collaboration:

  • Partner with other departments to align on customer service goals, initiatives, and quality standards.
  • Identify and address inter-department friction costs and failure points that lead to service failures.
  • Work closely with the Customer Experience Director and CX Managers to drive improvements and share best practices across teams.

Team Leadership:

  • Lead, mentor, and develop a high-performing team focused on delivering outstanding customer service.
  • Conduct regular training sessions to upskill team members in customer service best practices and operational excellence.

Customer Feedback & Reporting:

  • Gather and analyze customer feedback to identify trends and areas for improvement.
  • Prepare and present reports to senior management on customer satisfaction metrics, operational performance, and process improvements.

Qualifications:

  • Bachelor's degree in Business Administration, Customer Service Management, or a related field. Additional certifications or advanced degrees in relevant disciplines may also be advantageous.
  • Operations Excellence, Six Sigma, Lean background with experience in completing projects using continuous improvement methodology.
  • 5+ years of experience in customer service management.
  • Demonstrated success in implementing customer service strategies and enhancing service quality.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal abilities, with a collaborative, cross-departmental approach.

Salary Range: $120,000 - $145,000

Benefits:
  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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