ZipRecruiter

Log In

1

Director Of Insurance Operations Jobs in Iowa (NOW HIRING)

KSI

Manager of Insurance Operations

Cedar Rapids, IA · On-site

$85K - $115K/yr

Insurance Agency Operations Manager Location: Cedar Rapids, IA | Primarily In-Office with Hybrid ... This is a direct-hire position with the hiring company. Interested in learning more? Apply through ...

KSI

Manager of Insurance Operations

Cedar Rapids, IA · Hybrid

$90K - $110K/yr

Insurance Agency Operations Manager Location: Cedar Rapids, IA | Primarily In-Office with Hybrid ... This is a direct-hire position with the hiring company. Interested in learning more? Apply through ...

KSI

Manager of Insurance Operations

Cedar Rapids, IA · On-site

Salary: $85,000 - $115,000/year, dependent on experience Insurance Agency Operations Manager ... This is a direct-hire position with the hiring company. Interested in learning more? Apply through ...

Chick-fil-A

Director of Operations

Cedar Rapids, IA

$24 - $26/hr

Director of Operations | Chick-fil-A Westdale The Mission: Brighten Someone's Day At Chick-fil-A ... Health, Dental, Vision, Life Insurance, and 401(k) matching. * Time to Recharge: Paid Time Off (PTO ...

Chick-fil-A

Director of Operations

Cedar Rapids, IA · On-site

$24 - $26/hr

Director of Operations | Chick-fil-A Westdale The Mission: Brighten Someone's Day At Chick-fil-A ... Health, Dental, Vision, Life Insurance, and 401(k) matching. * Time to Recharge: Paid Time Off (PTO ...

Chick-fil-A

Director of Operations

Fort Dodge, IA

$18 - $22/hr

At Chick-fil-A, the Director of Operations role is more than just a job; it's an opportunity. In ... Health insurance available * Daily meal stipend A job at Chick-fil-A is more than just a job. It ...

Chick-fil-A

Director of Operations

Fort Dodge, IA

$18 - $22/hr

At Chick-fil-A, the Director of Operations role is more than just a job; it's an opportunity. In ... Health insurance available * Daily meal stipend A job at Chick-fil-A is more than just a job. It ...

Traka (Assa Abloy)

Director of Operations

Mason City, IA · On-site

$140 - $200/hr

# Director of OperationsAre you a hands-on operations leader who enjoys being visible on the ... Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance* 401(k) Program ...

Team Architects

Director of Operations

Dubuque, IA · On-site

$100K - $120K/yr

The Integrator / Director of Operations is in charge of bringing the CEO's ideas to life. This is arguably the most important role on our team as you are the glue that holds us all together. If you ...

Team Architects

Director of Operations

Dubuque, IA · On-site

$100K - $120K/yr

The Integrator / Director of Operations is in charge of bringing the CEO's ideas to life. This is arguably the most important role on our team as you are the glue that holds us all together. If you ...

Team Architects

Director of Operations

Dubuque, IA · On-site

$100K - $120K/yr

The Integrator / Director of Operations is in charge of bringing the CEO's ideas to life. This is arguably the most important role on our team as you are the glue that holds us all together. If you ...

next page

Showing results 1-20

All JobsOf Insurance Operations JobsDirector Of Insurance Operations JobsDirector Of Insurance Operations Jobs in Iowa

Director Of Insurance Operations information

See Iowa salary details

$31.9K

$101.1K

$168.6K

How much do director of insurance operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director of insurance operations in Iowa is $101,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $127,300.00 per year, depending on experience, location, and employer.

What does a director of insurance operations do?

A Director of Insurance Operations oversees the daily activities and strategic direction of an insurance company's operational departments. Their responsibilities include managing teams, streamlining processes, ensuring regulatory compliance, and improving customer service. They also analyze performance data, implement new technologies, and coordinate with other departments to achieve company goals. Overall, their role ensures efficient operations and supports business growth within the insurance sector.

How does a director of insurance operations typically collaborate with other departments to drive operational efficiency?

A Director of Insurance Operations works closely with departments such as underwriting, claims, finance, and IT to streamline processes and ensure compliance with regulatory standards. This role often leads cross-functional initiatives to improve workflow, introduce new technologies, and align operational goals with the organization's strategic objectives. Regular meetings, project management, and data sharing are common, as effective collaboration is critical for maintaining service quality and adapting to industry changes. Building strong relationships across teams is essential for identifying bottlenecks and implementing best practices.

What is the difference between Director Of Insurance Operations vs Insurance Manager?

AspectDirector Of Insurance OperationsInsurance Manager
ResponsibilitiesOversees overall insurance operations, strategy, and policy developmentManages daily insurance team activities and handles claims or policy administration
Required CredentialsTypically requires a bachelor’s degree, industry certifications, and extensive experienceUsually requires a bachelor’s degree and relevant insurance experience
Work EnvironmentStrategic, leadership-focused, often in corporate or executive settingsOperational, team management, often in office or claims centers
Industry UsageCommon in large insurance companies and corporate insurance departmentsFound in insurance agencies, claims departments, and regional offices

The main difference is that the Director Of Insurance Operations focuses on strategic leadership and overall policy direction, while the Insurance Manager handles day-to-day operations and team management. Both roles require industry knowledge, but the director position involves higher-level planning and decision-making.

What are the key skills and qualifications needed to thrive as a director of insurance operations?

To thrive as a Director Of Insurance Operations, you need extensive experience in insurance operations management, regulatory compliance, and a bachelor's or master's degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and industry certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) is highly valued. Exceptional leadership, strategic thinking, and communication abilities are crucial for managing teams and driving operational improvements. These skills ensure effective oversight of operations, regulatory adherence, and the achievement of organizational goals in a dynamic insurance environment.
What are popular job titles related to Director Of Insurance Operations jobs in Iowa? For Director Of Insurance Operations jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Director Of Insurance Operations jobs in Iowa look for? The top searched job categories for Director Of Insurance Operations jobs in Iowa are:
What cities in Iowa are hiring for Director Of Insurance Operations jobs? Cities in Iowa with the most Director Of Insurance Operations job openings:
Director Of Insurance Operations jobs near you
Infographic showing various Director Of Insurance Operations job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $101,140 per year, or $48.6 per hour.

Manager of Insurance Operations

Katalyst Systems Impact LLC

Cedar Rapids, IA • On-site

$85K - $115K/yr

Full-time

Posted 19 days ago

Job description

Insurance Agency Operations Manager
Location: Cedar Rapids, IA | Primarily In-Office with Hybrid Flexibility
Type: Full-Time, Exempt
Salary: $90,000-$110,000, based on experience
A well-established and respected independent insurance agency is seeking an experienced Insurance Agency Operations Manager to lead day-to-day operations, strengthen the service team, and improve the workflows, technology, and accountability that support an exceptional client experience.
This is an ideal opportunity for an insurance professional who has grown through agency operations, account management, or client service and is ready to lead at a broader level. The strongest candidate will understand what it takes to serve clients, support producers, work effectively with carriers, and help an agency increase capacity and profitability-without losing the personal service its clients value.
This is a hands-on operational leadership position for someone who enjoys developing people, creating structure, solving problems, and helping the entire agency perform at a higher level.
What You'll Lead
  • Agency operations and workflows: Oversee daily agency operations, balance workloads, remove bottlenecks, and establish efficient, consistent service practices.
  • Team leadership and development: Hire, onboard, coach, and develop Account Managers, CSRs, processors, and administrative team members; set expectations and address performance needs.
  • Capacity and profitability: Evaluate productivity, staffing, expenses, and service delivery to help the agency expand capacity and support profitable growth.
  • Procedures and compliance: Develop, document, audit, and improve procedures while supporting regulatory requirements, carrier guidelines, licensing, E&O, and cyber-liability practices.
  • Technology and systems: Provide oversight of agency management systems and related technology, lead improvements and implementations, and ensure employees are trained to use tools effectively. Applied Epic experience is strongly preferred.
  • Client experience and retention: Maintain high service standards, resolve escalated issues, monitor service performance, and build practices that strengthen client engagement and retention.
  • Carrier relationships: Maintain productive relationships with insurance carriers and vendors and support appointments, audits, and joint operational initiatives.
  • Producer support and accountability: Partner with agency leadership and producers to monitor goals, strengthen handoffs between sales and service, and help recruit and onboard talent as the agency grows.
  • Training and insurance education: Create ongoing training and education programs that keep employees current on agency procedures, systems, coverage, carrier products, and industry changes.
  • Business and accounting oversight: Partner with leadership and accounting on budgeting, operational reporting, expenses, and agency initiatives.
  • Human resources oversight: Support staffing, scheduling, performance management, employee development, and a positive, accountable workplace culture.

What We're Looking For
  • At least five years of experience within an insurance agency or closely related insurance environment.
  • A strong foundation in agency operations, commercial or personal lines account management, client service, or back-office leadership.
  • Previous experience leading, coaching, or developing service and administrative employees.
  • Working knowledge of insurance agency workflows, carrier relationships, compliance requirements, and client-retention practices.
  • Experience improving procedures, capacity, productivity, or technology adoption within an agency.
  • Experience with an agency management system; Applied Epic is strongly preferred.
  • An active Property & Casualty license is preferred, or the ability to obtain one.
  • Strong communication, judgment, organization, and problem-solving skills, with the ability to balance strategic priorities and hands-on execution.
  • Bachelor's degree preferred; equivalent insurance-industry and leadership experience will be considered.

How Success Will Be Measured
  • A capable, accountable, and engaged service and administrative team.
  • More consistent workflows, clearer procedures, and increased agency capacity.
  • Strong client retention and an exceptional service experience.
  • Effective use of technology, reporting, and agency resources.
  • Sound compliance practices and productive carrier relationships.
  • Operational improvements that support sustainable, profitable growth.

Why Consider This Opportunity?
You will have the opportunity to influence how the agency operates, develop a strong team, and implement meaningful improvements-not simply maintain existing processes. This role offers visibility, ownership, and the ability to make a measurable impact on employees, clients, and the future growth of the business.
A Confidential Process
We understand that experienced insurance professionals are often well connected within the local market. All applications and conversations will be handled discreetly. Additional information about the agency will be shared with candidates selected for an initial confidential conversation.
KSI's Talent Acquisition Team is assisting with the initial review and screening of candidates. This is a direct-hire position with the hiring company.
Interested in learning more? Apply through Indeed to begin a confidential conversation.

Apply