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Director Of Implementation Saas Jobs (NOW HIRING)

MyCarrier

Implementation Coordinator

Scottsdale, AZ · On-site

Implementation Coordinator Employment Type: Full-Time in Office in Scottsdale, Arizona Benefits ... MyCarrier provides SaaS (software as a service) products tailored to meet the needs of the Less ...

Bluecrux

SaaS Implementation Consultant

Millburn, NJ · On-site

Lead Strategic Implementations of the Binocs Platform: * Manage end-to-end implementation projects ... SaaS Implementation Experience : * 2-5 years of experience in SaaS implementations, management ...

Bluecrux

SaaS Implementation Manager

Millburn, NJ · On-site

Dive deep into the operational workflows of laboratories and supply chains, identifying ... SaaS Implementation Experience : * At least 5 to 10 years of experience in SaaS implementations ...

Collectly

Implementation Manager

San Francisco, CA · On-site

As an Implementation Manager, you will play a pivotal role in overseeing the successful integration and deployment of our SaaS solutions within healthcare facilities and organizations. Please note:

RapidSOS

Director, Implementation Engineering

We're in an exciting phase of growth, welcoming new members from across the globe to our mission ... RapidSOS is looking for a Director of Implementation Engineering to lead our enterprise B2B ...

Collectly

Implementation Manager

San Francisco, CA · On-site

As an Implementation Manager, you will play a pivotal role in overseeing the successful integration and deployment of our SaaS solutions within healthcare facilities and organizations. Please note:

Pavago

Implementation Consultant

Understanding of: * data migration workflows * APIs and integrations * workflow automation * SaaS system configuration * implementation testing and QA Nice to Have * PMP, PRINCE2, Agile, or related ...

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How much do director of implementation saas jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for director of implementation saas in the United States is $51.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What does a director of implementation in SaaS do?

A Director of Implementation in SaaS (Software as a Service) oversees the process of onboarding new clients, ensuring they successfully adopt and integrate the software into their organization. They manage teams that guide clients through setup, customization, training, and troubleshooting. This role involves collaborating closely with sales, product, and customer success teams to drive customer satisfaction and retention. The Director is also responsible for developing efficient processes and ensuring projects are delivered on time and within scope.

What are the key skills and qualifications needed to thrive as a director of implementation in SaaS?

To succeed as a Director of Implementation in SaaS, you need a deep understanding of software deployment, project management, and client onboarding, often backed by a relevant degree and extensive experience in SaaS environments. Familiarity with project management tools (like Jira or Asana), CRM platforms (such as Salesforce), and certifications like PMP or Scrum Master are highly valued. Exceptional leadership, communication, and problem-solving skills help you manage teams and build strong client relationships. These competencies are crucial for ensuring successful software rollouts, high client satisfaction, and efficient cross-functional collaboration.

What are some common challenges faced by a director of implementation in SaaS, and how can they be managed?

Directors of Implementation in SaaS often encounter challenges such as managing client expectations, ensuring smooth cross-functional collaboration, and balancing multiple complex projects simultaneously. Successful directors address these challenges by fostering clear communication with clients, creating well-structured project plans, and leveraging strong relationships with product, engineering, and support teams. Proactively identifying potential bottlenecks and maintaining a customer-centric mindset are key to delivering high-quality implementations on schedule.
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Director Of Implementation Saas jobs near you
Infographic showing various Director Of Implementation Saas job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $106,928 per year, or $51.4 per hour.

Implementation Coordinator

MyCarrier, LLC

Scottsdale, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Description:

Title: Implementation Coordinator

Employment Type: Full-Time in Office in Scottsdale, Arizona

Benefits: Medical, Dental, Vision, Life, LTD/STD, Paid Time Off, 401K


About us:

MyCarrier provides SaaS (software as a service) products tailored to meet the needs of the Less Than Truckload (LTL) and Full Truckload (FTL) industry. Our mission has been to deliver never-before-offered technology that streamlines both the carrier and shipper experience to create exceptional business outcomes. Our difference is in our people. We believe that our team members are the greatest assets to our mission. We are driven to support our employees with all the tools and resources needed to support their individual talents.


General Job Description:

The Implementation Coordinator is responsible for the implementation of software solutions for clients, ensuring that the process is seamless, and that the solution is aligned with the customer’s business needs. This role focuses on the technical aspects of implementation by assisting customers with their system configurations and troubleshooting issues. The Implementation Coordinator works closely with customers, internal technical teams, and customer support to ensure that all customer integrations are functional.


Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Configure software solutions and integrate them with the customers’ systems based on stated requirements.
  • Lead the planning and execution of implementation projects assigned, ensuring all tasks are completed on schedule and in alignment with project goals.
  • Serve as a key point of contact between internal teams, external vendors, and clients. Ensure clear and timely communication regarding project status, updates, and potential issues.
  • Maintain detailed project documentation, including project plans, timelines, and progress reports. Ensure all documentation is up-to-date and easily accessible.
  • Monitor the progress of implementation projects, tracking milestones and deadlines. Provide regular status updates to project stakeholders and escalate issues as needed.
  • Coordinate resources and ensure the availability of necessary materials or personnel for project execution. Ensure that the team is equipped to handle any roadblocks that may arise.
  • Identify potential risks or delays in the implementation process and develop strategies to mitigate these issues.
  • Assist with the preparation and delivery of training materials for clients or internal teams involved in the implementation.
  • Test integrated solutions to ensure data is being transferred and processed correctly.
  • Provide support after the implementation phase, assisting with troubleshooting, follow-up, and ensuring the smooth transition of services or systems.
  • Other duties as assigned.
Requirements:

Education and Experience:

  • Highschool Diploma or Equivalent.
  • 2+ years of experience in project coordination, implementation, or a related customer-facing field, preferably in a technical or service-oriented environment.

Knowledge, Skills, and Abilities:

  • Strong understanding of project management principles and methodologies.
  • Strong verbal and written communication skills.
  • Strong interpersonal skills with the ability to work with internal and external teams.
  • Strong organizational, time management, and multitasking skills.
  • Ability to manage timelines, resources, and communication between stakeholders.
  • Proficient with computers and the Microsoft Suite of Products.
  • Proficient with project management software.

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