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Director Of Concierge Jobs (NOW HIRING)

E2H LLC

Concierge Manager

Maitland, FL · On-site

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The E2 family of companies provide a wide array of high-end services including home concierge ... with a direct communication style ● Proficiency in Microsoft Office, Adobe Acrobat, Google ...

Stratton Amenities

Front Desk Concierge

Raleigh, NC · On-site

$15 - $19.50/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

UPMC Mercy

Concierge, Mercy Pavilion

Pittsburgh, PA · On-site

$15 - $19.50/hr

Direct volunteers to meet needs of customers. * Apply technical skills and knowledge in a focused ... Performs duties of concierge desk to meet needs of patients, family members, visitors and employees.

Stratton Amenities

Lead Concierge

Plano, TX

$17 - $18/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Stratton Amenities

Lead Concierge

Plano, TX · On-site

$19.50/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Stratton Amenities

Front Desk Concierge

Raleigh, NC · On-site

$15 - $19.50/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Phipps Houses & Affiliates

Concierge

Manhattan, NY · On-site

$22.33/hr

Phipps Houses is one of the nation's oldest and largest not-for-profit developer/owners of ... Prior direct experience and proven track record in a similar role preferred Leadership/Personal ...

Stratton Amenities

Lead Concierge

Needham, MA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • PTO

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Stratton Amenities

Lead Concierge

Langhorne, PA · On-site

$19/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Stratton Amenities

Lead Concierge

Atlanta, GA · On-site

$40K/yr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Stratton Amenities

Lead Concierge

Raleigh, NC · On-site

$20/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Stratton Amenities

Lead Concierge

Nashville, TN · On-site

$18 - $19/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Stratton Amenities

Lead Concierge

Atlanta, GA · On-site

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

FirstService Residential Careers

Concierge

Tampa, FL · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assists in the training of concierge staff. * Follows safety procedures and maintains a safe work environment. * Performs other job-related duties as directed. Skills & Qualifications: * Education ...

New

FirstService Residential Careers

Concierge

Flower Mound, TX · On-site

$18 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assists in the training of concierge staff. * Follows safety procedures and maintains a safe work environment. * Performs other job-related duties as directed. Skills - Qualifications: * Education ...

Stratton Amenities

Lead Concierge

Philadelphia, PA · On-site

$18/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Stratton Amenities

Lead Concierge

Charleston, SC · On-site

$21/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

Stratton Amenities

Lead Concierge

Nashville, TN

$18 - $19/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end ... Participate in monthly regional director calls Position Requirements: * A passion for delivering ...

New

FirstService Residential

Concierge

Tampa, FL

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assists in the training of concierge staff. * Follows safety procedures and maintains a safe work environment. * Performs other job-related duties as directed. Skills & Qualifications: * Education ...

New

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Director Of Concierge information

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How much do director of concierge jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for director of concierge in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of concierge?

To thrive as a Director of Concierge, you need extensive experience in hospitality management, strong customer service expertise, and often a degree in hospitality or a related field. Familiarity with property management systems, concierge software, and knowledge of local attractions and vendors is vital. Exceptional interpersonal skills, leadership ability, and problem-solving capabilities help build lasting guest relationships and motivate staff. These competencies are crucial to delivering seamless, personalized guest experiences and maintaining high service standards within luxury hospitality settings.

How does a director of concierge typically collaborate with other hotel departments to enhance the guest experience?

A Director of Concierge works closely with various hotel departments such as front desk, housekeeping, food and beverage, and event planning to ensure a seamless guest experience. They often coordinate special requests, manage VIP services, and communicate guest preferences to relevant teams. By fostering strong interdepartmental relationships, the Director of Concierge helps resolve issues quickly and creates personalized experiences that exceed guest expectations. This collaboration is key to maintaining high service standards and guest satisfaction.

What is the difference between Director Of Concierge vs Guest Services Manager?

AspectDirector Of ConciergeGuest Services Manager
ResponsibilitiesOversees concierge team, develops guest experience strategies, manages high-level guest relationsManages guest services staff, handles guest inquiries, ensures guest satisfaction at operational level
CredentialsExperience in hospitality, customer service, leadership skillsCustomer service experience, hospitality background often preferred
Work EnvironmentExecutive level, strategic planning, high guest interactionOperational, frontline guest interaction, team management

The main difference is that the Director Of Concierge focuses on strategic leadership and overseeing the entire concierge department, while the Guest Services Manager handles daily guest interactions and service delivery. The director role involves higher-level planning and management, whereas the manager role is more hands-on with guest satisfaction.

What are the responsibilities of a director of concierge?

A Director of Concierge oversees the concierge team and ensures exceptional guest services in a hotel or luxury residential setting. Their duties include managing staff, developing service protocols, assisting guests with special requests, and maintaining relationships with local vendors and service providers. They play a key role in creating memorable guest experiences by anticipating needs and resolving issues promptly. Additionally, they may be responsible for training new concierge staff and evaluating service standards to uphold the property's reputation.

What cities are hiring for Director Of Concierge jobs?

Cities with the most Director Of Concierge job openings:

What states have the most Director Of Concierge jobs?

States with the most job openings for Director Of Concierge jobs include:

Director Of Concierge jobs near you
Infographic showing various Director Of Concierge job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,599 per year, or $21.9 per hour.

Concierge Manager

E2H LLC

Maitland, FL • On-site

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Concierge Manager

E2 is a home concierge service and residential construction firm in Central Florida,

specializing in luxury modern, custom, and forward-thinking building practices. The E2

family of companies provide a wide array of high-end services including home concierge

services, remodeling, custom home building, and green building.

We are looking for an independent, dynamic and customer service-oriented individual

that likes to be challenged and enjoys working with a team.

As a Concierge Manager, you will be responsible for coordinating all contracted home

maintenance services for a large group of Concierge clients in a highly-professional and

exceptional manner. You will be independently responsible for representing the E2

brand, establishing client trust and rapport, and ensuring that all services are executed

to the E2 standard.

Job Responsibilities:

● Develop high-trust relationships with Concierge clients and vendors.

● Visit client homes and properties frequently to stay in front of emerging issues.

● Assist in troubleshooting repairs, providing triage, or making simple adjustments as

needed.

● Coordinate and clearly communicate all client contracted services and any other

service-oriented requests.

● Provide clear, accurate, and timely follow-up regarding all scheduled tasks.

● Manage, supervise, and support day-to-day vendor activity for Concierge clients.

● Maintain a safe working environment for E2, our vendors, and our clients.

● Follow up after service visits to ensure full satisfaction of our clients.

● Accountability for vendor bids, orders and invoices.

Candidate Profile

● Professional demeanor and well-honed interpersonal skills

● Excellent organizational, problem solving, and decision making skills

● Ability to work independently and follow through on all assignments with exceptional

attention to detail

● Ownership mindset with infallible dependability

● Understanding residential construction trades and home building in general

● Ability to explain observed conditions to client in a consultative and reassuring

manner

● Experience working in a fast-paced, results-oriented environment with a direct

communication style

● Proficiency in Microsoft Office, Adobe Acrobat, Google Business, and Airtable

applications are strongly preferred, with the flexibility to innovate with new

technologies as they arise

Salary and Benefits:

Competitive Salary, commensurate with experience, Paid Vacation and Holidays, 401k

Retirement Plan with matching, Employee Benefits: Medical, Life, and Long-Term

Disability, with access to group Dental, Vision, Company Cell Phone and/or Tablet

Resumes with a concise and tailored cover letter and salary history are preferred.

E2 is a Drug, alcohol, and smoke free workplace. Clean background check, insurable

driving history, and valid driver’s license are required.

Job Type: Full-time

Required experience: Account Management or Customer Service Management: 4+

years

Required education: Bachelor’s Degree