ZipRecruiter

Log In

1

Director Of Client Success Jobs in Kansas (NOW HIRING)

Propio

Client Success Manager

Overland Park, KS · On-site

Description Propio Language Services is a provider of the highest quality interpretation ... The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary ...

Propio

Client Success Manager

Overland Park, KS · On-site

Description: Propio Language Services is a provider of the highest quality interpretation ... The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary ...

FanThreeSixty

Client Data Strategist

Leawood, KS

... tier of strategic existing accounts. Serve as the escalation point when a Client Success lead surfaces a signal - a maturity jump, expansion opportunity, or churn risk - that warrants direct ...

FanThreeSixty

Client Data Strategist

Leawood, KS · On-site

... tier of strategic existing accounts. Serve as the escalation point when a Client Success lead surfaces a signal - a maturity jump, expansion opportunity, or churn risk - that warrants direct ...

WellSky

Client Success Executive

Overland Park, KS · On-site

$2.5K/yr

The Client Success Executive is responsible for representing WellSky at key executive levels within ... The scope of this job includes working across functions and business units to understand the ...

WellSky

Sr. Client Success Executive

Overland Park, KS · On-site

$75K - $102K/yr

The Sr Client Success Executive is responsible for representing WellSky at key executive levels ... The scope of this job includes working across functions and business units to understand the ...

next page

Showing results 1-20

All JobsOf Client Success JobsDirector Of Client Success JobsDirector Of Client Success Jobs in Kansas

Director Of Client Success information

See Kansas salary details

$34.3K

$108.3K

$159.6K

How much do director of client success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director of client success in Kansas is $108,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,200.00 and $129,800.00 per year, depending on experience, location, and employer.

What does a director of client success do?

A Director of Client Success is responsible for overseeing the client success team and ensuring that clients achieve their desired outcomes while using a company's products or services. They develop and implement strategies to enhance client satisfaction, retention, and growth. This role involves collaborating closely with sales, support, and product teams to address client needs, resolve issues, and identify opportunities for upselling or cross-selling. Additionally, a Director of Client Success often analyzes client feedback and usage data to drive continuous improvement within the organization.

What are the key skills and qualifications needed to thrive as a director of client success?

To thrive as a Director Of Client Success, you need a strong background in client relationship management, strategic planning, and leadership, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and team management skills help you build trust and drive results for both clients and internal teams. These skills ensure client retention, foster long-term partnerships, and contribute to overall business growth.

How does a director of client success typically collaborate with other departments to enhance the client experience?

A Director of Client Success frequently works cross-functionally with sales, product, and support teams to ensure that client needs are met holistically. They may participate in regular meetings to relay client feedback, advocate for necessary product improvements, and coordinate onboarding or renewal strategies. This role often requires balancing multiple priorities and fostering open communication channels, making strong collaboration skills essential. By aligning internal teams around client objectives, Directors of Client Success play a pivotal role in driving satisfaction and long-term retention.

What are the most commonly searched types of Of Client Success jobs in Kansas?

The most popular types of Of Client Success jobs in Kansas are:

What job categories do people searching Director Of Client Success jobs in Kansas look for?

The top searched job categories for Director Of Client Success jobs in Kansas are:

What cities in Kansas are hiring for Director Of Client Success jobs?

Cities in Kansas with the most Director Of Client Success job openings:

Director Of Client Success jobs near you
Infographic showing various Director Of Client Success job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $108,302 per year, or $52.1 per hour.

Client Success Manager

Propio

Overland Park, KS • On-site

Full-time

Re-posted 14 days ago

Propio rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

375th of 500 rated business services

Job description

Description


Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to cutting-edge technology, exceptional support, and collaborative user experiences. We are driven by our passion for innovation, growth, and bridging communication gaps in a diverse world. If you're passionate about delivering technology-driven solutions and building lasting client relationships while contributing to client growth, Propio could be the ideal place for you.


The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational support (20%). In this client-facing role, you will build and nurture trusted relationships while proactively identifying opportunities to upsell and expand services. You'll be instrumental in driving revenue growth through strategic account planning and by helping clients realize the full value of Propio's solution.


This role is located in our Overland Park, KS office and may require travel up to 20%.


Responsibilities:

  • Serve as the strategic point of contact for a large portfolio of clients, building and maintaining long-term relationships
  • Understand and articulate each client's needs, objectives, and policies related to effectively position Propio's services as solutions
  • Establish clear project parameters, quality standards, and communication tactics supporting the development of Client Success Administrators
  • Provide data-driven insights through reporting and analytics to support client engagement, performance improvement, and strategic decision-making
  • Identify and pursue expansion opportunities by upselling additional services and introducing new solutions aligned with client needs
  • Manage cross-functional projects with internal teams to ensure service excellence and operational alignment
  • Lead contract reviews, renewals, and negotiations with a focus on favorable terms, accurate pricing, and added value for the client
  • Maintain detailed documentation of client communications and service records using CRM platforms such as Salesforce
  • Resolve client inquiries related to billing, interpreter services, or quality concerns in a timely and professional manner
  • Act as a Propio ambassador by delivering in-person and virtual client presentations, performance reviews, and training sessions
  • Performs other responsibilities and duties assigned


Requirements


Qualifications

  • Bachelor's Degree or equivalent work experience
  • 3+ years of prior account management, client success, or customer-facing experience, preferably in a B2B environment managing a large book of business
  • Demonstrated ability to grow accounts and contribute to revenue targets through upselling or consultative expansion
  • Strong communication (both written and verbal) and interpersonal skills with a customer-first mindset
  • Proven ability to analyze data and deliver insights that drive client action and satisfaction
  • Proficiency of Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint); Salesforce and Power BI experience preferred
  • Strong organizational skills and ability to manage multiple priorities with attention to detail
  • Ability to work both independently and within a team to meet deadlines
  • A self-starter who thrives in a fast-paced team-oriented environment



#LI-RA1

What Propio employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply