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Director Of Client Services Jobs in Bothell, WA (NOW HIRING)

Cooley

Director of Client Development

Seattle, WA · On-site

Director of Client Development Cooley is seeking a Director of Client Development to join the ... strengthen service delivery and expand existing relationships. * Performance Monitoring ...

Wheelhouse DMG

Director, Client Strategy

Seattle, WA

Examples of our work include: * Unlocking performance for a medical device client by employing ... Strategic Focus The Director of Client Strategy raises the strategic ceiling on Wheelhouse's most ...

Cooley

Director of IP Operations

Seattle, WA · On-site

Together with the Director of Client Accounts and IP Services management, recommend and implement improvements to billing processes * Lead practice, policies and procedures trainings and related ...

Cooley LLP

Director of IP Operations

Seattle, WA

Together with the Director of Client Accounts and IP Services management, recommend and implement improvements to billing processes * Lead practice, policies and procedures trainings and related ...

Cooley LLP

Director of IP Operations

Seattle, WA · On-site

Together with the Director of Client Accounts and IP Services management, recommend and implement improvements to billing processes * Lead practice, policies and procedures trainings and related ...

SPS North America

Client Services Lead

Seattle, WA · On-site

This position leads (with the direction of the supervisor) the client services onsite. Overall, this position continuously offers the highest level of service to all client and SPS employees while ...

SPS North America

Client Services Lead

Seattle, WA · On-site

This position leads (with the direction of the supervisor) the client services onsite. Overall, this position continuously offers the highest level of service to all client and SPS employees while ...

SPS North America

Client Services Lead

Seattle, WA · On-site

This position leads (with the direction of the supervisor) the client services onsite. Overall, this position continuously offers the highest level of service to all client and SPS employees while ...

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All JobsOf Client Services JobsDirector Of Client Services JobsDirector Of Client Services Jobs in Bothell, WA

Director Of Client Services information

See Bothell, WA salary details

$43K

$101.7K

$182.2K

How much do director of client services jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of client services in Bothell, WA is $101,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,700.00 and $122,400.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Client Services vs Account Manager?

AspectDirector Of Client ServicesAccount Manager
ResponsibilitiesOversees client service teams, develops strategies, manages key accounts, and ensures client satisfaction at a strategic level.Manages individual client accounts, maintains client relationships, and handles day-to-day account activities.
Required CredentialsBachelor's degree; often advanced degrees or certifications in management or related fields.Bachelor's degree; relevant experience in sales or customer service.
Work EnvironmentLeadership role within client services or customer success departments, often in corporate or agency settings.Client-facing role, working directly with clients in various industries.

The main difference is that the Director Of Client Services focuses on strategic oversight and managing teams, while an Account Manager handles direct client relationships and daily account operations. Both roles require strong communication skills, but the director position involves higher-level planning and leadership responsibilities.

What does a director of client services do?

A director of client services oversees client relationships, ensuring customer satisfaction and retention. They develop strategies to meet client needs, coordinate with internal teams, and often manage a team of account managers or customer service staff to deliver quality service and support business growth.

What are some common challenges faced by a director of client services, and how can they be addressed?

A Director of Client Services often encounters challenges such as managing high client expectations, balancing competing priorities, and ensuring effective team collaboration across multiple accounts. Addressing these challenges requires strong communication skills, proactive problem-solving, and the ability to set clear expectations with both clients and internal teams. Building strong relationships and fostering a culture of transparency can help mitigate issues before they escalate, while ongoing training and mentorship support the team's ability to deliver exceptional service.

What are the key skills and qualifications needed to thrive as a director of client services, and why are they important?

To thrive as a Director Of Client Services, you need extensive experience in client relationship management, strategic planning, and a relevant degree such as in business or communications. Familiarity with CRM systems, project management tools, and data analytics platforms is commonly required, along with certifications like PMP or similar. Outstanding leadership, problem-solving abilities, and strong interpersonal communication set exceptional candidates apart. These competencies are crucial for driving client satisfaction, managing teams, and ensuring the organization's goals align with client needs.

How much does a director of client services make in the US?

A director of client services in the US typically earns between $80,000 and $150,000 annually, with the median around $110,000. Salaries vary based on industry, experience, location, and company size, and the role often requires strong leadership and client management skills.
More about Director Of Client Services jobs
What job categories do people searching Director Of Client Services jobs in Bothell, WA look for? The top searched job categories for Director Of Client Services jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Director Of Client Services jobs? Cities near Bothell, WA with the most Director Of Client Services job openings:
Director Of Client Services jobs near you
Infographic showing various Director Of Client Services job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $101,668 per year, or $48.9 per hour.

Director of Client Development

Cooley

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 9 days ago

Job description

Director of Client Development

Cooley is seeking a Director of Client Development to join the Marketing and Client Developmentteam.

Position summary:The role is partof the Client Development Team, whichis responsible fororchestratingthe full client lifecycle-frominitialtargeting and sales campaigns to sophisticated listening and feedback programs-ensuring deep market penetration and sustainable growth.Specificduties and responsibilities include, but are not limited to, the following:

Position responsibilities:

  • Strategic Design & Execution:Define and execute a clear, actionable client development strategy aligned with firm priorities, translating high-level goals into specific plans across regions, industries, and key accounts.

  • Integrated Growth Priorities:Align BD and Marketing priorities, plans, and resources around shared growthobjectivesto ensure a unified and efficient approach to market opportunities.

  • High-Stakes Business Partnership:Team with partners toidentifyand advance growth opportunities, providing hands-on leadership for priority accounts and pursuits where senior engagement is critical to success.

  • Scalable Growth Infrastructure:Design and implement the programs, tools, and resources necessary for consistent BD execution, ensuring the team is equipped tooperatewith discipline and measurable impact.

  • Organizational Leadership & Alignment:Lead, develop, and align the CD organization across all groups and roles,establishingclear expectations, focus, and rigorous accountability for results.

  • Client Listening & Relationship Expansion:Champion the "voice of the client" through formal feedback programs, converting insights into actionable strategies to strengthen service delivery and expand existing relationships.

  • Performance Monitoring & Adaptation:Oversee thepursuitpipeline, activity, and revenue trends, proactively adjusting strategies and resource allocations based on performance data and market feedback.

  • Collaborative Culture:Instill a "one-team" culture of collaboration across Client Development, Marketing, and related enabling functions to drive a coordinated approach to growth across all firm capabilities.

  • Strategic Coaching & Intelligence:Serve as a high-level advisor to firm leadership, providing the tactical coaching and market intelligencerequiredto move client relationships from transactional to strategic partnerships.

  • People Leader:

  • Serve as direct supervisor and mentor to direct reports

  • Provide day-to-day supervision of direct reports, ensure compliance with assigned workhoursandmonitor forcompliance with all firm and department policies. Manage staffing coverage,reviewand process time logs/time off requests

  • Support business professional development and continued educational opportunities

  • In collaboration with immediate supervisor andcentralHR,participatein hiring, performance appraisals, counseling,terminationand other employee lifecycle events

  • All other duties as assigned orrequired

Skills and experience:

Required:

  • After orientation at Cooley LLP, exhibitproficiencyin the Microsoft Office suite,iManageand other firm applications

  • Ability to work extended and/or weekend hours, asrequired

  • Ability to travel, asrequired

  • 10+ years of directly relevant exempt-level experience(e.g.,marketing or business development, preferably with an emphasis working in a client development function),with 5+ years of management experience in relevant roles

  • Proventrack recordof effective leadership

  • Bachelor's degree

Preferred:

  • Priorlegal industry or professional servicesexperience

Competencies:

  • Entrepreneurial by nature

  • Excellent attention to detail

  • Approaches tasks through a lens of quality and consistency

  • Approaches tasks through a digital first lens

  • Exceptional interpersonal and communication skills with ability tofacilitateand solve problems

  • Ability to organize, prioritize and coordinate multiple activities often under tight timelines

  • Takes a consultative approach to set goals, drive projects, and achieve outcomes

  • Strong judgment

  • Team-player with collaborative spirit

  • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,client data

  • High levelof professionalismat all times

  • Demonstrated ability to lead through influence and develop talent

  • Proactive, analytical mindset

  • Effective presentation skills

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.

The expected annual pay range for this position with a full-time schedule is $260,000 - $320,000.Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 25 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

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