ZipRecruiter

Log In

1

Director Of Client Operations Jobs in Baton Rouge, LA

Pizza Hut

Director of Operations

Donaldsonville, LA · On-site

As a Director of Operations, you will have the responsibility of overseeing the people, processes, and operations to drive brand excellence in day-to-day operations of all assigned stores. This ...

Delta360

Director of Revenue Operations

Baton Rouge, LA · On-site

The Director of Revenue Operations is responsible for ensuring accurate billing, timely customer invoicing, strong customer support, effective inventory controls, and consistent coordination between ...

DELTA360

Director of Revenue Operations

Baton Rouge, LA · On-site

The Director of Revenue Operations is responsible for ensuring accurate billing, timely customer invoicing, strong customer support, effective inventory controls, and consistent coordination between ...

next page

Showing results 1-20

All JobsOf Client Operations JobsDirector Of Client Operations JobsDirector Of Client Operations Jobs in Baton Rouge, LA

Director Of Client Operations information

See Baton Rouge, LA salary details

$32.6K

$103.4K

$172.4K

How much do director of client operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director of client operations in Baton Rouge, LA is $103,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $130,100.00 per year, depending on experience, location, and employer.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within an organization. They coordinate teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track performance and client interactions.

What are popular job titles related to Director Of Client Operations jobs in Baton Rouge, LA?

For Director Of Client Operations jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Director Of Client Operations jobs in Baton Rouge, LA look for?

The top searched job categories for Director Of Client Operations jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Director Of Client Operations jobs?

Cities near Baton Rouge, LA with the most Director Of Client Operations job openings:

Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $103,399 per year, or $49.7 per hour.

Director of Operations

Tyler Technologies, Inc.

Baton Rouge, LA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Lead the operational team to ensure high performance, accountability, and professional growth.

  • Oversee the delivery of projects and services, maintaining visibility into project health, risks, and timelines.

  • Act as a primary point of contact and trusted advisor for key state agency partners, building and maintaining relationships.

Tyler Technologies rating

9.3

Company rating: 9.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

14th of 247 rated software companies

Job description

Description
Tyler Technologies is seeking a Director of Operations to serve as the operational leader of our Louisiana State Enterprise portal. This is a mission-critical leadership role, functioning as the right hand to the General Manager and owning the day-to-day performance, growth, and success of our state operation.

Our team builds and maintains digital services used by citizens across Louisiana every day. The Director of Operations will lead a cross-functional team of project managers, business analysts, and support personnel, ensuring high performance, accountability, and exceptional partner engagement.

This role requires a confident, decisive, and highly collaborative leader who can balance execution with strategy, empower their team to deliver results, and represent Tyler as a trusted partner to state agencies. This is a high-impact leadership position that directly shapes the success of Louisiana's digital government services, the performance and culture of a growing team, and the future direction of Tyler's Louisiana State Enterprise.
 
RESPONSIBILITIES
  • Operational Leadership & Team Management
  • Serve as the primary leader of the operations team, driving accountability, performance, and professional growth
  • Establish and enforce clear goals, KPIs, and expectations for team members and projects
  • Lead daily and weekly operational rhythms (team meetings, status reviews, prioritization) with confidence and clarity
  • Build a culture of ownership, accountability, and continuous improvement
  • Coach, develop, and when necessary, course-correct team members to ensure consistent performance
  • Execution & Delivery Oversight
  • Ensure consistent, predictable delivery of projects and services through strong delegation and oversight
  • Maintain real-time visibility into project health, risks, timelines, and outcomes
  • Drive operational discipline, ensuring that work is completed by the appropriate team members, not absorbed upward
  • Continuously improve processes, workflows, and delivery standards

Partner & Client Leadership
  • Act as a primary point of contact and trusted advisor for key state agency partners
  • Lead meetings with confidence and communicate clearly, proactively, and professionally
  • Build and maintain strong, long-term relationships across agencies and stakeholders
  • Ensure consistent, high-quality communication and follow-through across all engagements
Strategic & Financial Ownership
  • Partner with the General Manager to drive growth, revenue, and long-term strategy
  • Maintain strong understanding of financial performance, forecasting, and payment processing models
  • Align team priorities and effort with broader portal goals and revenue opportunities
  • Focus on high-impact, long-term initiatives rather than low-value tactical work
Innovation & AI Leadership
  • Champion AI adoption, innovation, and process transformation across the operation
  • Identify opportunities to leverage AI and emerging technologies to improve:
  • Efficiency
  • Documentation and workflows
  • Service delivery
Partner experience
  • Lead the team in adopting modern tools and forward-thinking practices
  • Cross-Functional Collaboration
  • Work closely with the Director of Technology and other Tyler divisions to ensure alignment and execution
  • Represent the Louisiana enterprise across Tyler, building strong internal partnerships
  • Support enterprise-wide initiatives and opportunities
WHO WE'RE LOOKING FOR
Leadership Profile
  • A confident, visible leader who naturally earns respect across technical teams, clients, and executives
  • Proven ability to lead through others, not by doing the work yourself
  • Strong communicator who is proactive, responsive, and effective in high-stakes conversations
  • Demonstrated ability to hold teams accountable while maintaining a positive, collaborative culture
  • Comfortable making decisions, setting direction, and addressing performance issues directly
 
Core Competencies
  • Exceptional operational leadership and execution discipline
  • Strong strategic thinking and prioritization (focus on high-impact work)
  • Advanced relationship management and client engagement skills
  • Ability to translate vision into actionable plans and measurable outcomes
  • High degree of business and financial acumen
 
QUALIFICATIONS
  • 7+ years of relevant experience in operations, consulting, project delivery, or digital services
  • 3+ years leading teams in management or senior leadership capacity
  • Experience managing cross-functional teams (PMs, BAs, technical teams)
  • Background in government technology, SaaS, or digital services strongly preferred
  • Experience with payment processing, financial systems, or public sector operations is a plus
 
Additional Traits
  • Highly intelligent and quick to learn complex systems and environments
  • Comfortable operating in a fast-paced, entrepreneurial environment
  • Strong bias toward action, ownership, and results
  • Passion for innovation and continuous improvement
 
What Success Looks Like in This Role
Within the first 6-12 months, the Director of Operations will:
  • Establish themselves as the clear operational leader and decision-maker for the team
  • Create a culture where team members own delivery and outcomes, not leadership stepping in to complete work
  • Become a trusted, responsive, and visible partner to key state agencies
  • Drive improved project predictability, communication, and accountability
  • Shift focus toward strategic growth and long-term initiatives
  • Lead meaningful AI-driven improvements across operations
 
Work Environment
  • Hybrid role based in Baton Rouge, Louisiana
  • Some in-state travel required

What Tyler Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply