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Director Of Client Operations Jobs in Tennessee (NOW HIRING)

PREMISE HEALTH

Director of Client Operations

Brentwood, TN · On-site

$120 - $145/hr

The Director of Client Operations is a subject matter expert and provides expertise managing and mentoring Health Center Leadership staff. This is a full time, remote Director of Client Operations ...

Five Iron Inc

Director of Client Experience

Franklin, TN · On-site

$125K - $145K/yr

5ironCyber security operations solutions provide comprehensive detection and response, 24/7/365. We ... JOB SUMMARY The Director of Client Experience leads two closely connected teams responsible for the ...

Posted today

Avero Advisors

Director of Client Success

Knoxville, TN · On-site

$140 - $190/hr

As a Director of Client Success at Avèro Advisors, you will be pivotal in steering our consulting ... operations for state and local governments. We guide public-sector clients through high-stakes ...

Avéro Advisors

Director of Client Success

Knoxville, TN · On-site

$120 - $180/hr

As a Director of Client Success at Avèro Advisors, you will be pivotal in steering our consulting ... operations for state and local governments. We guide public-sector clients through high-stakes ...

StoragePug

Director of Client Success

Knoxville, TN · On-site +1

$150K - $200K/yr

Director of Client Success StoragePug is hiring our first Director of Client Success. We're looking for someone to obsess over our clients' experience, manage our customer-facing team, and model the ...

Signal of Memphis

Director of Operations

Memphis, TN · On-site

$70K - $75K/yr

Title: Director of Operations Reports To: Franchise Owners, Regional Executive Director of ... Conducts Client reviews and visits, developing a full understanding of their business needs to ...

Signal Security

Director of Operations

Memphis, TN · On-site

$70K - $75K/yr

Title: Director of Operations Reports To: Franchise Owners, Regional Executive Director of ... Conducts Client reviews and visits, developing a full understanding of their business needs to ...

Calibrate

Director of Operations

Chattanooga, TN · On-site

... client service and long-term growth. The Director of Operations will lead key operational, administrative, and risk-management functions while helping the firm operate more efficiently, securely, and ...

Ellis Bragg LLC.

Be Seen First

Director of Operations

Knoxville, TN · On-site

$110K - $120K/yr

Director of Operations Requirements and Responsibilities: * Must have 2 years of recent experience as a Director of Operations in an upscale restaurant * No more than 3 jobs in the last 5 years, with ...

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Showing results 1-20

All JobsOf Client Operations JobsDirector Of Client Operations JobsDirector Of Client Operations Jobs in Tennessee

Director Of Client Operations information

See Tennessee salary details

$30.9K

$97.7K

$162.9K

How much do director of client operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director of client operations in Tennessee is $97,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within an organization. They coordinate teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track performance and client interactions.

What are popular job titles related to Director Of Client Operations jobs in Tennessee?

For Director Of Client Operations jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Director Of Client Operations jobs in Tennessee look for?

The top searched job categories for Director Of Client Operations jobs in Tennessee are:

What cities in Tennessee are hiring for Director Of Client Operations jobs?

Cities in Tennessee with the most Director Of Client Operations job openings:

Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Tennessee as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $97,732 per year, or $47 per hour.

Director of Client Operations

Premise Health

Brentwood, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Premise Health rating

8.0

Company rating: 8.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

90th of 898 rated healthcare providers

Job description

Premise Health is Different on Purpose
Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.
Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.
This position oversees and directs the operations management of multiple employer worksites across all lines of health and fitness related services within a geographic area. The Director of Client Operations is a subject matter expert and provides expertise managing and mentoring Health Center Leadership staff.
This is a Full Time, remote, Director of Client Operations role.
What You'll Do
  • Serves as main client contact on strategic integration and expansion opportunities, maintaining strategic focus on client satisfaction and value added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends.
  • Identifies processes to improve overall performance of health centers and defines innovative measurements of performance standards to integrate corporate strategies.
  • Demonstrates strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes.
  • Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support.
  • Identifies and requests participation from corporate departments in strategic meetings as client needs dictate.
  • Owns client/site meetings, committees, and task forces to support strategic initiatives and goals.
  • Operational lead on implementations post-go-live.
  • Coordinates and productively facilitates communication across virtual sites and effectively navigates through multilayer client relationships (vendors, consultants, etc).
  • Demonstrates the ability to effectively manage complex multiple lines of service and clients.
  • Provides effective leadership, coaching, and mentoring at the site level.
  • Builds talent to proactively manage additional LOS.
  • Participates in sales process.
  • Escalation point for clients.
  • Consults with Medical, Legal or Compliance departments regarding regulations, practices act, practice law, certification requirements etc.
  • May be asked to complete ad hoc projects.
  • Manages site level supervisors.
  • Owns the client/site meetings, committees and task forces to support strategic initiative and goals; identifies and asks for participation of corporate departments in strategic meetings as client needs dictate.
  • Coordinates and communicates across virtual sites and shares best demonstrated practices with peers.
  • May be asked to complete ad hoc projects.
  • Oversees the management of up to 15 health centers with multiple lines of service.
  • Manages the relationship of up to 10 clients.
  • Manages a portfolio of $2M - $10M in Gross Annual Revenue
  • Manages (direct and indirect) up to 10 - 50 FTEs.

What You'll Bring
  • Bachelor's degree in a related field preferred or equivalent experience.
  • 10+ years' experience in a business environment or related industry, managing others
  • Experience managing virtual teams
  • Healthcare experience managing in a medical, pharmacy, fitness or other similar environment preferred.
  • Experience in an Operations function desired
  • Prior budget and P&L responsibility desired
  • Demonstrated experience with medical information management systems
  • Demonstrated process or efficiency management.
  • Strong Excel, PowerPoint, Word and Outlook skills required
  • Strong written, verbal and presentation skills required
  • Excellent demonstrated follow up skills & attention to detail
  • Ability to work both independently and as a team member
  • Strong relationship building skills
  • Ability to interact at all levels of the organization (both internal and external)
  • Demonstrated strong leadership skills
  • Demonstrated adaptability and ability to manage change
  • Knowledge of Workers' Compensation, Medicare and/or clinical standards of practice preferred.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits .
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
Premise provides its reasonable and genuinely expected range of compensation for this job of $120,000.00 - $140,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. This position is eligible for a performance bonus that is based on client service expansion. In addition, this position is eligible for an Annual Performance Incentive that is a percentage of base salary and awarded based upon individual annual evaluation and company financial performance.
For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will be included in the company's Open Time Off plan and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.
This posting is anticipated to close within 90 days of 09/03/2026.
Should you have questions regarding this job posting, please contact askhr@premisehealth.com .

What Premise Health employees say

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About Premise Health

Sourced by ZipRecruiter

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

1975

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