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Director Of Claims Jobs in Riverside, CA (NOW HIRING)

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Director of Product Development

Irvine, CA ยท On-site

$125K - $160K/yr

... claims, and legal teams to translate regulatory, legislative, and market insight into filing ... P of Underwriting. You'll have direct visibility into how your product strategy, pricing, and ...

Senior Claims Specialist

Orange, CA ยท On-site

$110K - $130K/yr

Assign, direct, and coordinate with defense counsel in compliance with internal claims guidelines ... Minimum 5+ years of medical malpractice claims management experience OR * 3+ years of CAP claims ...

Workers Compensation Adjuster - Orange

Orange, CA ยท On-site

$70K - $91K/yr

Requires a working knowledge of the Labor Code of the State of California as it pertains to workers compensation claims and the legal requirements for handling them. * Litigation management - Direct ...

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Director Of Claims information

See Riverside, CA salary details

$87.1K

$132.4K

$185.7K

How much do director of claims jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director of claims in Riverside, CA is $132,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,100.00 and $147,100.00 per year, depending on experience, location, and employer.

What does a director of claims do?

A Director of Claims oversees an organization's claims department, managing the process of evaluating, investigating, and resolving insurance claims. They develop and implement policies to ensure fair and efficient handling of claims, supervise claims managers and adjusters, and ensure compliance with regulatory standards. Additionally, they analyze claims trends, manage budgets, and work to minimize fraud and losses for the company. Their leadership helps maintain customer satisfaction and the financial health of the organization.

What are the key skills and qualifications needed to thrive as a director of claims, and why are they important?

To thrive as a Director of Claims, you need extensive knowledge of insurance claims processes, strong analytical abilities, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC (Associate in Claims) is highly valued. Leadership, strategic decision-making, and excellent communication skills are crucial for managing teams and collaborating with stakeholders. These competencies ensure efficient claims operations, regulatory compliance, and positive outcomes for both clients and the organization.

How does a director of claims typically collaborate with other departments to improve claims processing efficiency?

A Director of Claims often works closely with departments such as underwriting, legal, customer service, and IT to streamline claims processes and resolve complex cases efficiently. They may participate in cross-functional meetings to identify bottlenecks, implement new technologies, and ensure compliance with regulations. This collaborative approach helps align organizational goals, improve communication, and ultimately enhance the overall customer experience while reducing operational costs.

What is the difference between Director Of Claims vs Claims Manager?

AspectDirector Of ClaimsClaims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters, ensures claims processing efficiency
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM), extensive claims experienceBachelor's degree, claims experience, relevant certifications often preferred
Work EnvironmentExecutive leadership setting, strategic planning, cross-department collaborationOperational setting, direct supervision of claims staff, customer interaction

The main difference between a Director Of Claims and a Claims Manager lies in scope and level of responsibility. The Director focuses on strategic oversight and department leadership, while the Claims Manager handles daily operations and team management. Both roles require relevant industry experience and certifications, but the Director's role is more strategic and senior.

What are popular job titles related to Director Of Claims jobs in Riverside, CA?

For Director Of Claims jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Director Of Claims jobs in Riverside, CA look for?

The top searched job categories for Director Of Claims jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Director Of Claims jobs?

Cities near Riverside, CA with the most Director Of Claims job openings:

Infographic showing various Director Of Claims job openings in Riverside, CA as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution, with an average salary of $132,369 per year, or $63.6 per hour.

Risk Coordinator (Safety, Claims & Contract Compliance)

NGi

Brea, CA โ€ข On-site

Full-time

Posted 7 days ago


Job description

Risk Coordinator (Safety, Claims & Contract Compliance)

Location: Brea, CA
Company: Nevell Group (NGi)
Department: Risk Management
Reports To: Risk Management/Legal Department Head
FLSA Status: Exempt


About the Role:

Nevell Group is seeking an organized, analytical, and experienced Risk Coordinator to support our Risk Management and Legal functions across workers' compensation, claims administration, contract compliance, safety compliance, litigation support, and construction risk management.


This position will play a key role in overseeing workers' compensation claims, coordinating claims administration across multiple lines of coverage, supporting contract review and compliance, tracking job rights documentation, assisting with litigation and legal matters, and monitoring contract-driven safety requirements.


The Risk Coordinator will work closely with the Risk Management/Legal Department Head, Director of Safety, Human Resources, Finance, Operations, Project Management, insurance carriers, third-party administrators, brokers, outside counsel, General Contractors, and project teams. The Director of Safety retains responsibility for the Safety Department and field safety personnel, while this role will support contract-driven safety requirements, documentation, and compliance tracking.


Key Responsibilities:

  • Risk Management & Legal Support:
    • Support the Risk Management/Legal Department Head with claims management, insurance matters, subpoenas, litigation support, and internal legal correspondence.
    • Coordinate contract review workflows for project agreements with General Contractors and second-tier subcontractors/vendors.
    • Gather scopes, exhibits, and supporting documentation; track revisions and ensure timely routing for review and execution.
    • Perform initial administrative reviews of contract terms and commercial exhibits, including risk and insurance requirements, schedules, scope references, and key obligations.
    • Identify and flag contract risks, deviations, and items requiring further review.
    • Draft and organize contract redlines and contract summaries for the Supervisor and project teams.
    • Maintain negotiation notes, correspondence, and executed agreement files.
    • Support master agreement administration, including maintaining templates, tracking renewal dates, and coordinating internal inputs.
    • Support job rights administration, including lien and stop payment documentation, preliminary notice tracking as applicable, deadline tracking, and file organization.
    • Assist Finance with accounts receivable risk tracking and collection support documentation.
    • Support outside legal counsel with document collection, deposition exhibits, discovery responses, and other litigation support activities.
    • Maintain litigation and claims calendars, including response deadlines, hearings, discovery dates, and reporting obligations.
    • Prepare first drafts of routine legal correspondence, records responses, and subpoena responses for Supervisor review.
    • Support compliance programs administered by the Risk Management and Legal Department, including DOT and wage-and-hour compliance documentation.
  • Workers' Compensation & Claims Oversight:
    • Provide oversight of workers' compensation claim handling through regular claim reviews with third-party administrators and insurance carriers.
    • Monitor claim status, reserves, treatment, resolution strategy, and claim outcomes.
    • Drive claims toward favorable resolution and escalate high-exposure or complex matters to the Supervisor.
    • Oversee injured employee communications, treatment coordination, return-to-work and modified-duty placement, and interactive process correspondence.
    • Coordinate with Operations, Human Resources, the Director of Safety, and other internal stakeholders regarding employee claims.
    • Serve as the day-to-day administrator for workers' compensation and other claims, including intake, documentation, reporting, carrier/TPA/broker coordination, and internal follow-up.
    • Maintain open claim logs and review loss runs.
    • Identify recurring claim drivers, reserve movement, and program cost trends.
    • Report claim trends and recommend prevention and process improvements.
    • Escalate complex, high-exposure, or potentially litigated matters to the Supervisor.
  • Safety Compliance Support:
    • Track contract-driven safety staffing requirements across projects, including required safety personnel, certifications, and coverage.
    • Maintain job-by-job safety compliance logs and coordinate required documentation and submittals with the Director of Safety and Supervisor.
    • Track safety documentation maintained by the Safety Department, including JHAs, training records, toolbox meetings, OSHA 300 logs, incident investigations, safety personnel certifications, and job walks.
    • Monitor safety documentation for completeness and availability.
    • Report safety metrics according to established reporting schedules.
    • Support the Director of Safety with contract-driven safety requirements, including site-specific safety plans, OSHA/DIR correspondence, and General Contractor communications, as requested.
    • Coordinate and track safety-related documentation and certifications associated with project and contractual requirements.
  • Compliance, Training & Risk Support:
    • Coordinate risk- and safety-related training logistics, certifications, and documentation.
    • Support internal communications regarding safety, claims reporting, compliance, and risk management requirements.
    • Assist with promoting safe work practices and safe working conditions in accordance with Company policies and applicable Federal, State, and Local regulations.
    • Support compliance with General Contractor, Owner, and contractual requirements.
    • Prepare job-specific summaries of applicable safety, risk, and compliance requirements.
    • Monitor regulatory and contractual deadlines and coordinate appropriate follow-up.
    • Assist with other Risk Management, Legal, Claims, Safety, and Compliance initiatives as assigned.

Education & Experience:

  • Bachelor's degree in Business Administration, Risk Management, Construction Management, Legal Studies, or a related field preferred.
  • Minimum 6 years of business experience, including at least 3 years of experience in claims administration, risk management, safety/loss control, contract administration, or a related function within a mid-to-large construction organization.
  • A paralegal certificate combined with qualifying experience may be considered in lieu of the degree requirement.
  • Demonstrated experience within a legal, claims, or risk management environment is required.
  • Qualifying backgrounds may include:
    • Paralegal experience, preferably through an ABA-approved program, with exposure to litigation, insurance defense, workers' compensation, or construction.
    • Construction-related claims management or adjusting experience involving workers' compensation, general liability, builder's risk, or property claims.
    • Law firm experience in a non-attorney capacity, such as paralegal, legal assistant, case manager, or litigation support.
    • Experience within the Risk Management or Legal Department of a General Contractor or large specialty subcontractor.
  • Working familiarity with construction claims and dispute documentation, including notices and reservations of rights, change order and delay claim files, lien and stop payment notice processes, bond claims, subpoena and records responses, and litigation deadline calendaring.
  • Prior experience supporting an in-house legal or risk management function preferred.
  • Working knowledge of construction contract terminology and commercial insurance programs, including CGL, workers' compensation, and OCIP/CCIP wrap programs.
  • Familiarity with the certificate of insurance process.
  • Familiarity with Federal, State, and Local Environmental Health & Safety regulations.
  • Familiarity with general construction operations.
  • Proficiency in Microsoft Office Suite and other job-specific software.

Key Qualifications:

  • Strong knowledge of construction risk management, claims administration, and contract compliance.
  • Working knowledge of construction contracts, commercial insurance, and risk allocation.
  • Understanding of workers' compensation claims administration and claims resolution processes.
  • Working knowledge of litigation support, including document collection, discovery, subpoena responses, and deadline calendaring.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent written and verbal communication skills.
  • Strong analytical, critical-thinking, and problem-solving skills.
  • Sound judgment and the ability to identify and escalate potential risks.
  • Strong interpersonal and customer service skills.
  • Ability to manage multiple deadlines and competing priorities.
  • Ability to work independently and follow through on commitments.
  • Ability to work effectively in a dynamic, non-structured environment and reprioritize responsibilities based on management direction.
  • High ethical standards and discretion when handling confidential legal, claims, employee, and company information.
  • Ability to collaborate effectively with Operations, Project Management, Safety, Human Resources, Finance, Executive Leadership, insurance representatives, legal counsel, and external partners.
  • Limited travel may be required, and reliable transportation is required.

Why Join NGi?

At NGi, we take pride in fostering a culture of respect, collaboration, safety, accountability, and continuous improvement. As the Risk Coordinator, you will have the opportunity to play an important role in protecting our people, projects, and company while supporting the continued growth and success of NGi.


NGi is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability, or other protected characteristics.

All employment decisions are made based on qualifications, merit, and business needs.

NGi uses automated and AI-assisted tools to support hiring and promotion decisions. These tools are used in a nondiscriminatory manner and are subject to human oversight. Reasonable accommodations are available upon request.