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Director Of Card Operations Jobs in Tennessee (NOW HIRING)

Yates Construction

Director of Operations

Nashville, TN · On-site

Director of Operations - Commercial Construction Locations: Nashville, TN Yates is proud to be an industry leader in construction and engineering services. To be a top of class organization, Yates is ...

SHOALS TECHNOLOGIES

Director of Operations

Portland, TN · On-site

The Director of Operations, BESS is a senior leadership role responsible for driving the end-to-end operational performance of Shoals' Battery Energy Storage Systems product line. Reporting to the VP ...

Shoals Technologies

Director of Operations

Portland, TN · On-site

$200 - $250/hr

Portland, TN - Portland, TN 37148 Position Type: Full Time Summary The Director of Operations, BESS is a senior leadership role responsible for driving the end-to-end operational performance of ...

Shoals Technologies

Director of Operations

Portland, TN · On-site

The Director of Operations, BESS is a senior leadership role responsible for driving the end-to-end operational performance of Shoals' Battery Energy Storage Systems product line. Reporting to the VP ...

Ethnix Group

Director of Operations

Smyrna, TN · On-site

The Director of Operations will oversee warehouse management, transportation, route optimization, inventory control, technology implementation, and fulfillment operations. This leader will be ...

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Director Of Card Operations information

What does a director of card operations do?

A Director of Card Operations oversees the management and performance of a financial institution’s card services, including credit, debit, and prepaid card programs. This role involves ensuring compliance with regulations, optimizing operational efficiency, managing vendor relationships, and implementing new card products or technologies. The Director also leads teams responsible for card issuance, transaction processing, fraud prevention, and customer service. Their goal is to deliver reliable, secure, and innovative card solutions that meet customer needs and organizational goals.

What are the key skills and qualifications needed to thrive as a director of card operations?

To thrive as a Director of Card Operations, you need deep expertise in card payment systems, risk management, and regulatory compliance, often backed by a degree in finance, business, or a related field. Familiarity with card processing platforms, fraud detection tools, and industry standards such as PCI DSS is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and cross-departmental projects. These abilities are crucial for ensuring secure, efficient, and compliant card operations that support business growth and customer trust.

What are some common challenges faced by a director of card operations, and how can they be addressed?

A Director of Card Operations often navigates challenges such as keeping up with evolving payment technologies, ensuring regulatory compliance, and maintaining robust fraud prevention measures. Balancing operational efficiency with risk management requires close collaboration with IT, compliance, and customer service teams. Staying proactive through continued education, regular process reviews, and leveraging cross-departmental expertise is essential for effectively managing these challenges and supporting organizational growth.

What is the difference between Director Of Card Operations vs Card Services Manager?

AspectDirector Of Card OperationsCard Services Manager
ResponsibilitiesOversees overall card program strategy, compliance, and large-scale operationsManages daily card services, customer support, and transaction processing
CredentialsTypically requires banking or financial certifications, leadership experienceOften requires customer service or banking experience, certifications vary
Work EnvironmentStrategic, executive-level, cross-departmentalOperational, customer-focused, team management
Industry UsageCommon in banking, financial institutions, credit card companiesUsed in similar settings, focusing on service delivery

The main difference is that the Director Of Card Operations focuses on strategic oversight and high-level management of card programs, while the Card Services Manager handles daily operations and customer service aspects. Both roles are essential in financial institutions but differ in scope and responsibilities.

What are popular job titles related to Director Of Card Operations jobs in Tennessee?

For Director Of Card Operations jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Director Of Card Operations jobs in Tennessee look for?

The top searched job categories for Director Of Card Operations jobs in Tennessee are:

What cities in Tennessee are hiring for Director Of Card Operations jobs?

Cities in Tennessee with the most Director Of Card Operations job openings:

Director Of Card Operations jobs near you

Director of Operations

Yates Construction

Nashville, TN

Full-time

Re-posted 28 days ago

Yates Construction rating

7.3

Company rating: 7.3 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

43rd of 80 rated construction

Job description

Position: Director of Operations - Commercial Construction

Locations: Nashville, TN

Yates is proud to be an industry leader in construction and engineering services. To be a top of class organization, Yates is dedicated to hiring individuals who understand the importance of safety; instills integrity in all aspects of their lives; are passionate about what they do; and committed to providing value to our clients.

Skills and Experience:
This position will provide overall leadership for project performance, contract negotiations, client relations, budget, schedule, and trade partner management. The Director of Operations will also lead and maintain compliance with corporate safety and quality standards and will serve as the direct point of contact for clients.

Requirements:

  • Bachelors Degree Construction Management or Engineering with a minimum of 15+ years of GC experience.
  • Multiple medium to large project experience ($100M+) is required
  • Must share our Core Values: Safety, Integrity, Passion, and Commitment.
  • Strong problem solving and analytical skills, including the judgment to know when to escalate issues up the chain of command
  • Strong prioritization and organizational skills; detail-oriented, and the ability to multi-task
  • Strong working knowledge of contract terms and legal provisions that impact project profitability
  • Excellent verbal and written communication skills with the ability to effectively interact with senior management and clients
  • A proven track record of motivating project team to exceed project goals
  • Effective negotiation and contract management skills to represent the company with the Owner
  • Self-Motivated, and self-confident
  • Ability to develop client relationships to gain future work
  • Ability to recruit and build a project team.

Essential Job Duties:

  • Project Acquisition
    • Using industry contacts to generate leads
    • Participate in RFP process
    • Participate in Contract negotiations as needed
  • Pre-Construction / Project Start-up
    • Work with Pre-Con team to develop budgets and schedules
    • Assemble project Team
    • Lead Turnover Meeting between Pre-Con and Project Team.
  • Project Operations
    • Thoroughly understand contract and ensure project team understands and is compliant
    • Visit project site regularly to monitor performance
    • Monitor and evaluate performance of project team
    • Full understanding of Accounts Receivable, Financial Forecasting and P&L for project
    • Assist project staff with Baseline Schedule development
    • Assist project team Lean/Last Planner processes
    • Champion project safety program and performance
  • Client Management
    • Attend owner and project meetings, maintain continuous client communication

Key Markets:

  • Commercial
  • Hospitality
  • Mission Critical
  • Advanced Manufacturing

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE/Vets/Disabilities/M/F

Yates performs heavy construction and building work throughout the United States and relocation is sometimes required for continuous employment opportunities.

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