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Director Msr Jobs (NOW HIRING)

Island Federal Credit Union

MSR

Hicksville, NY · On-site

Reporting to various in-county (Nassau or Suffolk) locations required and as directed by Management. * Perform other duties as assigned by management. ***** '' REQUIREMENTS: * High school graduate or ...

Jobtailor

Capital Markets Director

Glen Allen, VA · On-site

Experience with MSR valuation and retain-versus-release strategy * Preferred: Securitization or GSE delivery experience across Fannie Mae, Freddie Mac, and Ginnie Mae * Preferred: Fluency with ...

Citizens Community Credit Union

Branch MSR

Estherville, IA · On-site

$14.25 - $18/hr

... directed. * Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are ...

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Director Msr information

What is the difference between Director Msr vs Project Manager?

AspectDirector MsrProject Manager
CredentialsBachelor's or Master's in Business, Management, or related field; certifications like PMP or PgMPBachelor's degree in relevant field; PMP or CAPM certifications often preferred
Work EnvironmentExecutive leadership, strategic planning, overseeing multiple projects or departmentsDay-to-day project execution, team coordination, timeline management
Industry UsageUsed across industries for senior oversight rolesCommonly used in project-based industries like IT, construction, and engineering

The main difference between a Director Msr and a Project Manager lies in scope and responsibility. The Director Msr focuses on strategic oversight and leadership at a higher organizational level, while the Project Manager handles specific projects' planning and execution. Both roles require similar credentials but differ significantly in their focus and impact within an organization.

Is being a director a stressful job?

Being a director can be stressful due to high responsibilities, decision-making demands, and managing teams or projects. The role often requires strong leadership, time management, and the ability to handle pressure, especially in fast-paced or high-stakes environments.

What are popular job titles related to Director Msr jobs?

For Director Msr jobs, the most frequently searched job titles are:

Infographic showing various Director Msr job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

MSR

Hicksville, NY • On-site

Island Federal Credit Union
Commercial Banking • 11 - 50 employees
Learn more about Island Federal Credit Unionexternal

Full-time

Posted 9 days ago

Key responsibilities

  • Evaluate member accounts, services, and credit reports to identify and cross-sell credit union products and services that meet members' needs.

  • Process requests for loans, new accounts, and various transactions such as stop payments, wire transfers, and check orders, ensuring proper documentation and accuracy.

  • Respond to member inquiries and resolve problems or complaints related to credit union products, services, and fees.

Job description


JOB DESCRIPTION

MEMBER SERVICE REPRESENTATIVE/MEMBER SERVICE REPRESENTATIVE FLOAT

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SUMMARY:

Provide solutions to Members’ financial needs by suggesting credit union products and services utilizing Island Federal Credit Union’s preferred way of selling, handling problems and inquiries, and performing transactions with accuracy and little supervision in a positive and professional manner. Maintain a thorough knowledge of all credit union services and be available to assist as needed in other areas.


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ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Evaluate new and existing Member’s accounts, services, and credit report. Identify and cross sell credit union services, deposit, and loans products, which provide solutions to the Members’ needs and improve their financial well-being utilizing Island’s preferred way of selling.
  • Obtain required documentation to process Member loans and input loan applications in XP2.
  • Obtain required documentation to process and open new membership accounts and/or services.
  • Process requests for stop payments, share draft copies, wire transfers, certificate changes, statement copies, credit card applications, check orders, resolve Member bill pay issues, address changes, loan questions, etc.
  • Respond to Member’s requests via phone or mail regarding credit union products, services, and fees.
  • Interact with Members to resolve inquiries, problems, and complaints.
  • Perform non-monetary transactions such as deposits, loan payments, transfers, and check withdrawals for Members via phone or in person.
  • Keep up to date on all new and existing electronic services offered by the credit union. Explain and educate the electronic services to Members.
  • Adhere to all security procedures as well as all credit union policies and procedures.
  • Complete and pass all required BSA Training.
  • Cover reception desk in absence of the receptionist.
  • Maintain inventory and required audits for safety deposit boxes.
  • Perform Notary Public duties.
  • Obtain required documentation and perform Signature Guarantees following all proper policies and procedures.
  • Accommodate flexible work schedule to meet branch needs, including evenings and weekends.
  • Assist at Teller platform during peak periods.
  • Reporting to various in-county (Nassau or Suffolk) locations required and as directed by Management.
  • Perform other duties as assigned by management.

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REQUIREMENTS:

  • High school graduate or equivalent.
  • Prior Sales experience.
  • Teller experience required.
  • Must possess good communication, supervisory, and organizational skills.
  • Complete registration with NMLS within 30 days.
  • Complete Signature Guarantee training within 30 days.
  • Obtain Lending Authority within 180 days.

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COMPENTENCIES:

  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously.
  • Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.

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